International Client Servicing Role

HIC Global Solutions

1 - 3 years

4 - 8 Lacs

Noida

Posted:2 months ago| Platform:

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Skills Required

customer service client servicing sales account management marketing customer relationship management skills presentation skills customer care business development customer retention customer support client relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Profile - Client Servicing Executive Exp - 1-3yrsWork timing - 2Pm-12AmWorking Days - M- FInterview Process - F2F OnlyKey Responsibilities:1. Serve as the primary liaison between the client and the internal team, ensuring clear and effective communication.2. Oversee and manage the execution of client projects, ensuring timelines, budgets, and deliverables are met3. Address any client concerns or issues promptly, escalating as needed to ensure client satisfaction.4. Maintain detailed records of client communications, meetings, and service delivery. Prepare regular reports on client status and project progress.5. Gather feedback from clients and work with internal teams to implement improvements based on that feedback.Key Skills and Qualifications:1. A bachelor's degree in business, marketing, communications, or related fields. 2.Previous experience in client servicing, customer service, or account management. 3. Strong verbal and written communication skills for both internal and client-facing interactions.

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HIC Global Solutions

Information Technology

Los Angeles

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International Client Servicing Role