Internal Sales Coordinator

About Flying Industries

Flying Industries is a fast-growing Paper tube manufacturing company redefining . We focus on quality, sustainability, and bold, creative branding that stands out our competitors.

We are looking for a proactive Internal Sales Coordinator to join our dynamic team and support smooth sales operations, customer management, and financial coordination.

Key Responsibilities

Sales Coordination & CRM

• Manage and maintain accurate customer records in the company’s CRM system.
• Coordinate with the sales team to process and follow up on sales leads, quotations, and inquiries.
• Ensure timely communication with distributors, retailers, and customers regarding order status and product information.

Order Management

• Prepare and process Sales Orders, Delivery Notes, and related documentation.
• Coordinate with the warehouse and logistics team to ensure accurate and on-time deliveries.
• Track stock availability and communicate shortages or delays to relevant departments.

Cash & Payment Management

• Follow up on cash collections and outstanding payments from customers.
• Maintain proper documentation and records of receipts and collections.
• Coordinate with the accounts department for invoice reconciliation and payment tracking.

Reporting & Coordination

• Prepare and share weekly and monthly sales performance reports.
• Assist the Sales Manager with sales forecasts and pipeline tracking.
• Support marketing and trade promotions with necessary coordination and documentation.

Customer Service

• Handle customer queries and complaints professionally, ensuring prompt resolution.
• Maintain strong relationships with key clients and partners to support repeat business.

Qualifications & Skills

• 1-2 years of experience in internal sales coordination, customer service, or sales support (preferably in FMCG or manufacturing).
• Proficient in MS Office, especially Excel and Word.
• Excellent communication, organizational, and multitasking skills.
• High attention to detail and ability to meet deadlines in a fast-paced environment.

What We Offer

• Competitive salary and performance incentives.
• A young, energetic work culture with growth opportunities.
• Exposure to a fast-scaling industrial setting

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person