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0 years
6 - 9 Lacs
Gurgaon
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Consultant, Internal Audit & SOX! In this role, you will be responsible for working on projects encompassing the entire gamut of Sox – from conceptualization to designing to implementation of the entire SOX program including documentation and control testing, evaluating internal controls, reliability of financial reporting, compliance with applicable laws and regulations and effectiveness and efficiency of operations including cost management. This should be a detailed SOX framework implementer role. Responsibilities Play a key role in the assignments including developing project plans, allocating resources, and leading staff members. Handle SOX and Audit engagements. Exposure to Internal Audit, Process Reviews, SOP, and other risk management engagements would be a positive. Design and assess process and controls and drive improvements. Ability to address queries on SOX and audit issues. Understand the COSO 2013 and experience in process documentation, developing RCMs, report writing, root cause analysis, remediation and should be able to provide mentorship to the other team members. Qualifications we seek in you! Minimum Qualifications / Skills CA or MBA Graduate + CIA Experience in service delivery, team handling, work with all levels of staff and supervision of team members. Good analytical and communication skills. Good understanding of technical platforms and risk management practices. Preferred Qualifications/ Skills Preferred experience of working in international client facing roles on SOX and Audit engagements. Qualified Accountant / Auditor with one or more degrees like CA, CPA, CIA, MBA Required overall experience in internal and/or external audit, process re-engineering, process reviews, Sarbanes-Oxley implementation, Finance function or risk management function at a Top Corporate. With meaningful experience in SOX projects. Must be able to work, at times, multiple assignments simultaneously. Excellent report writing and presentation skills, an analytical mind, and problem-solving abilities. Position requires the ability to work effectively with all levels of staff and balance confidential information discretely and expertly Good PC skills, including Word, Excel, Visio. Excellent communication and teaming skills. For Associate Consultants, reasonable interpersonal skills are a must Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Consultant Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 7, 2025, 10:29:25 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time
Posted 1 day ago
3.0 years
0 Lacs
Jharkhand, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
0 years
2 - 5 Lacs
Gurgaon
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Manager, Record to Report In this role, we are looking for an accounting graduate with prior accounting experience and should have led a team size of ~50 people. In this role, you will be encouraged to work to strict deadlines, in a fairly high-pressure business environment while being a good teammate. Prior Record to Report Operations experience in the Business Process Industry with driving transformation / projects experience / Robotic implementation experience will be preferred. Responsibilities Lead a large R2R team and handle month end, quarter end year-end – preparation, be responsible for smooth execution & ensure books are closed on time. Ensure all month end activities are completed within agreed time and of the highest quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable. Handle aligned process (as applicable) - General Accounting, Fixed assets, Intercompany, Reporting, Balance account reconciliations. Ensure client happiness and successful external & internal audits Qualifications Minimum qualifications CA / CMA Qualified (With B.Com at Graduation level) Relevant work experience Preferred qualifications Relevant work experience in General Ledger Very good written and verbal communication skills Proficient in MS Office applications, especially in MS excel Good analytical and problem-solving skills and ability to handle team and client discussions Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Manager Primary Location India-Gurugram Schedule Full-time Education Level Master's / Equivalent Job Posting Aug 7, 2025, 11:37:19 AM Unposting Date Aug 12, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time
Posted 1 day ago
175.0 years
0 Lacs
Gurgaon
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Function Description The Commercial Data Office (CoDO) team, within Global Commercial Services (GCS), is focused on powering the best customer experience and driving value through data. With continuous changes in the regulatory environment and data innovation, CoDO plays a key role in supporting GCS’ sustainable growth balanced with controls and risk management. How will you make an impact in this role? As the Senior Manager of the Commercial Data Risk Management team, you will be responsible for working with the American Express Enterprise Data Office, GCS Control Management, business teams, technology teams, and product/platform teams to execute the Enterprise Data Governance and Risk Management policies and standards for the GCS business, ensuring the integrity and confidentiality of our data assets. In this role, you will collaborate with stakeholders across the organization to implement robust data management frameworks, manage and monitor data usability and confidentiality risks, and comply with regulatory requirements on behalf of GCS. We’re looking for someone who enjoys a fast-paced environment, operates cross-functionally (both with business and technology stakeholders), and maintains a positive attitude and sense of humor in the face of challenges. The Key job responsibilities will include but not limited to: Identify potential data risks across systems, processes, and third parties. Conduct risk assessments to evaluate data usability and data confidentiality risks. Develop and implement data risk controls aligned with internal policies, regulatory requirements and industry’s best practices. Collaborate with GCS Control Management, Technology, Business Process Owners, and product Owners to embed controls in data-related processes. Support the adoption and execution of enterprise data risk management frameworks and standards. Monitor risk indicators and control effectiveness using metrics and dashboards. Provide regular risk updates, analysis, and recommendations to GCS Leadership and Enterprise Data Office. Support investigation, root cause analysis and corrective action plans of data incidents or breaches. Promote data risk awareness across Business Unit. Collaborate across other CoDO Data Governance and Quality teams to ensure cohesive programs and scalable solutions for the business Minimum Qualifications 5+ years of direct work experience in risk management, data governance or a similar role within financial services or banking industry. Proven track record of understanding business challenges and strategies and connecting those to data risk. Project management experience, with partners across a diverse, global set of business and technology teams. Demonstrable experience of driving meaningful improvements in business value through data management. Ability to work with white space to craft and implement solutions to tackle sophisticated challenges. Strong communication skills, both in terms of preparing and delivering a strategic vision and updating large groups and senior leaders Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Working knowledge of GCS data sources and systems, with hands-on experience solving data and process related problems, is a plus Must have a positive, collaborative leadership style with risk & compliance first mindset 2+ years’ experience as people leader with Strong project management, communication, and interpersonal skills We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 1 day ago
3.0 years
0 Lacs
Chhattisgarh, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
7.0 years
0 Lacs
Gurgaon
On-site
Project Delivery Lead - Payroll GURGAON, IN, 122001 You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team. McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work. We are hiring immediately for a NOVA - Payroll Manager What We Bring To The Table: The best people deserve the best rewards. In addition to the benefits you’d expect from a global leader (401k, health insurance, paid time off, etc.) we also offer: Competitive compensation Career growth opportunities Flexibility and Support for Diverse Life Stages and Choices We prioritize our communities and the planet we share. We are proud to be awarded as a Diversity Inc. Top 50 company for Diversity and have multiple Sustainability awards (ranking #22 in the World and #1 in Food Products) Wellbeing programs including Physical, Mental and Financial wellness Tuition assistance Job Summary: We are seeking an experienced Project Delivery Lead to spearhead the modernization of payroll systems and processes. This role will be responsible for overseeing the end-to-end delivery of the transformation of McCormick’s global payroll technology, ensuring seamless integration with time management, benefits and other HR systems. The ideal candidate will combine deep technical expertise with strong project leadership to drive successful transformation outcomes. Key Responsibilities: Lead the planning, execution, and delivery of the payroll system transformation Partner with HR, Finance, and external vendors to ensure alignment across all workstreams. Serve as the subject matter expert on payroll technology and integrations with time tracking, benefits, and ERP systems. Translate business needs into technical requirements and ensure they are met through system configuration and development. Manage project timelines, budgets, risks, and resources, ensuring timely and high-quality delivery. Oversee data migration, system testing, and user acceptance testing (UAT). Ensure compliance with all relevant labor, tax, and data protection regulations across regions. Manage implementation vendors to ensure successful delivery of the project. Qualifications: Bachelor's degree in Information Technology, Human Resources, Business Administration, or related field. 7+ years of experience in payroll systems implementation and transformation (e.g., Workday, SAP SuccessFactors, ADP, Oracle HCM). Proven leadership experience managing technical project delivery across cross-functional teams. Strong knowledge of global payroll processes, compliance, and integrations with time and attendance solutions. Experience with agile and/or waterfall project management methodologies. Exceptional communication, stakeholder management, and problem-solving skills. PMP, Scrum Master, or similar certifications are a plus. Preferred Skills: Experience with global payroll operations and regional compliance (e.g., EMEA, Americas, LATAM). Working knowledge of API integrations and data security standards. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. WHY WORK AT MCCORMICK? United by flavor. Driven by results. As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing. Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.
Posted 1 day ago
4.0 - 6.0 years
7 - 9 Lacs
Gurgaon
On-site
Quality Engineer- Database testing Gurgaon, India; Noida, India Information Technology 318747 Job Description About The Role: Grade Level (for internal use): 09 Job Description: Develop and execute test plans, test cases, and test scripts to ensure thorough coverage of software functionalities, including functional, integration, and regression testing. Collaborate with cross-functional teams, including developers, product managers, and business analysts, to understand requirements, identify test scenarios, and ensure alignment with business objectives. Utilize strong technical expertise in automation tools and technologies to design, develop, and maintain automated test suites for continuous integration and deployment pipelines. Proficient in performing database & manual testing of web-based apps and database-driven applications, with a focus on complex scenarios and edge cases to ensure comprehensive test coverage. Perform extensive database testing using SQL to validate data quality, data flows, transformations, and backend processing. Analyze and troubleshoot issues, defects, and discrepancies, documenting and tracking them to resolution using issue tracking systems. Provide technical support and guidance to stakeholders regarding QA processes, tools, and methodologies. Stay updated on industry trends like AI and emerging technologies, incorporating relevant knowledge into QA practices. Develop and maintain SQL queries for data validation, transformation checks, and verification of database processes. Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field. 4-6 years of experience in complete software testing activities. Hands on experience working with testing frameworks, Selenium web driver, Cucumber, Carina and/or equivalent specifically for Web applications. Hands on experience with Object oriented language like Java or Python. Experience in SQL a must. Knowledge of PL/SQL, No SQL DB, Jenkins preferred. Experience testing web-based and database-driven systems for data consistency and accuracy. Excellent communication skills are essential, with strong verbal and writing proficiencies. Demonstrated skill to proactively resolve issues and escalate appropriately. Experience with Agile methodologies and CI/CD pipelines. Experience with Financial Domain is preferred. Experience with Index/Benchmarks, Equities and Fixed Income is a plus. About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/spdji. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 318747 Posted On: 2025-08-07 Location: Gurgaon, Haryana, India
Posted 1 day ago
15.0 years
1 - 7 Lacs
Gurgaon
On-site
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Careers That Change Lives We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation, join us as Customer Care & Order Operations Leader. We are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As a company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people in our teams . This is the ideal opportunity to join us and be part of our commitment to the health of others. Whatever your specialty or ambition is, you can make a difference at Medtronic – both in the lives of others and in your career. We currently have an excellent opportunity as Customer Service Director India – an exciting and fast-growing healthcare market where we aspire to become a $1B$ business. We are leading innovators in Medical Technologies, relentlessly focused on improving patient outcomes and setting new standards of care by partnering with providers to deliver disruptive solutions, increase global access, and empower patients to take ownership of their healthcare. We provide the environment to shape the Industry and this role will give an opportunity to maintain our leadership position though our innovative solutions. The ideal candidate will Lead strategic direction and operational management for India Customer Care & Order Operations with goal to exceed overall customer service expectations, and fulfil MDT goals for Service, Cost, Quality, Inventory, Revenue, OHS and ID&E. This role manages a cross-functional team across front office customer contact, order mgt, strategic account management. This role is also responsible for Field Inventory, Spine Loaner, Go-direct/Forward Stocking Location activity management, Offer to Cash program management & deployment with focus on transactional and non-clinical customers. Additionally, this role will play a critical role in spearheading the “Made in India” localization initiative due diligence and execution. Responsibilities may include the following and other duties as assigned: Key Responsibilities (individual contributions) Activity name Customer Contact Centre Mgt Order Management SAM services Field Inventory Spine Loaner Specialty Services OTC Deployment FSL / Go Direct Activity Management Localization Due Diligence & Execution Interfaces Customer Care COE’s, OU’s, RLM’s, SAM’s, Comm Ops, GSC Plan/Deliver/ Trade, Other Regions & Functions Key Responsibilities (shared) Contribute to channel, Go-direct and Offer To Cash strategy, linking in with global Customer Care & Order Operations strategy within APAC CC & OO leadership team Business partner sitting on India leadership team, orchestrating end to end offer to cash journey to deliver seamless transactional customer experience Efficient operational performance and resource deployment Deploy standards (systems, processes, tools) within India Deliver on regional and Global Customer Care annual goals & objectives Attract, develop and retain S&R talent globally KPIs/targets Service Cost Inventory Revenue enablement OHS IDE Quality Safety Interdependencies & involvement in other processes Close partnership with commercial organizations (SAM, OU’s) to enable India Revenue targets Orchestrate end to end customer order fulfilment process working with GSC functions : Demand Planning, Supply Network and DRP Planning, Deliver Operations, Trade Operations Close partnerships with the Customer Care COE’s on the creation of global standards GO&SC for supply and visibility of inventory and supply recovery Quality – ensure all quality processes are followed and adhered to Finance – ensure financial targets are achieved with compliance to all financial policies HR- ensure attraction and retention of talent Must Have: Minimum Requirements MBA (Operations Management preferred) 15+ years of Supply chain, Customer service experience, 7+ years in leadership roles Required capabilities Experience leading large multi country customer service organization Ability to cultivate an environment focused on customer satisfaction through building productive external and internal relationships Ability to build strong partnerships across the organization and influence strategy and decision making. Ability to analyze customer needs through soliciting, evaluating and acting on customer feedback Ability to navigate a highly matrixed organization Ability to attract, retain and develop a highly skilled workforce Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Posted 1 day ago
0 years
5 - 6 Lacs
Gurgaon
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Consultant, Data Analytics In this role, you will be responsible for performing and managing projects involving audit analytics. Responsibilities Understanding of business processes and potential risk scenarios. Ability to conceptualize appropriate logic for analyzing potential risk scenarios Ability to understand requirements clearly and to be flexible in learning new data sources and technologies, meeting tight deadlines, and delivering quality reports for auditors. Maintain strong client focus by building positive relationships with clients, scheduling, conducting, and speaking publicly on key client meetings. Should be able to write/optimize complex scripts in the technology of expertise. Should be able to review results and identify false positives basis business understanding Should be a self-starter and eager to solve a business problem using his experience and skills Play a key role in the development of less experienced staff through mentoring, training, and advising. 30% Travel in India and Overseas, if required Superb communication skills and willingness to stretch and multi-task May be assigned on a project on a long term basis Responsibilities include handling projects involving audit analytics and continuous control monitoring. Understanding of business process (Accounts Payable, Revenue, Fixed Asset, Inventory, MJEs) from analytics requirements. Understanding of ERPs (SAP\ JDE\ Oracle\ Concur etc.) Have worked on data analytics support work either as tool implementation, automation of control or MIS development Qualifications we seek in you! Minimum qualifications / skills Preferred Post Graduates– MCom\ MSc (IT)\ MBA (IT)\ BE Relevant experience in the related field of Audit\ Business \ Financial analytics (Non-banking). Preferred qualifications / skills Knowledge of analytical tools – ACL, Qlikview/Tableau, SQL, Alteryx – Should have any 2 or more VBA, Power BI, Power Point, GRC Solutions – Good to have Knowledge of IDEA , GRC Solutions Hands on experience on data analytics. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Consultant Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 7, 2025, 11:48:01 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time
Posted 1 day ago
4.0 - 6.0 years
6 - 8 Lacs
Gurgaon
On-site
Job Description Function NDIN - Domestic Business Cost Center 1450254052 Location India (Delhi/ NCR) Region India Position FINANCIAL ANALYSIS SENIOR ANALYST Grade 07 Reporting to Vishwa Dube Process Category Shift Time Working time 10am - 07pm IST Salary Range Min. Max. TBD TBD Functional Role (Job Description) Will be working in financial planning & analysis team for India Domestic business. Primary focus would be on cost and revenue forecast, financial reporting, cost accruals & coordination with various functions like sales, pre-sales, delivery, and different functions of finance teams. Essential Desirable Education Background Financial skills Graduate in Finance Financial Analysis Master's in Finance / Business Administration Work Experience 4 - 6 Years 7 - 9 Years of experience Key Responsibilities Absorb process information Revenue and cost forecast Financial / Management Reporting through SAP /BI / other means Review/maintain health of the projects Month end provision entries and reconciliations Monthly MIS pack Software accruals, revenue recognition and financial follow-up Coordinate with Business (Sales, Pre-sales, and Delivery) and finance teams (AP, Contract set up, Billing, AR team and GL team etc.) Key Performance Parameters Accurate and timely delivery of the financial planning and controlling tasks. Essential Knowledge and Analytical Skills Excel and SAP ECC (SAP BW is a bonus) Fluent in business English language both written and verbal communication skills essential. Should be a Good Team Player & Process driven person Managerial and Soft Skills Detail oriented with an analytical mindset Self-starter, ability to work independently, using excellent business judgment Must demonstrate a strong commitment to integrity, internal controls and data privacy Test to be Administrated Additional Information
Posted 1 day ago
0 years
2 - 3 Lacs
Gurgaon
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Manager, Data Analytics In this role, you will be responsible for managing projects involving audit analytics and continuous control monitoring. Your role will function as an overlay of existing technical and domain specialists and bring value through principled audit analytics and solution leadership skills. You will be encouraged to be passionate about the BFS industry’s realities and pain points and know how to solve these using analytics and technology. Responsibilities Understanding of business processes and potential risk scenarios. Ability to conceptualize appropriate logic for analyzing potential risk scenarios Ability to understand requirements clearly and to be flexible in learning new data sources and technologies, meeting tight deadlines, and delivering quality reports for auditors. Maintain strong client focus by building positive relationships with clients, scheduling, conducting, and speaking publicly on key client meetings. Should be able to write/optimize complex scripts in the technology of expertise. Should be able to review results and identify false positives basis business understanding Should be a self-starter and eager to solve a business problem using his experience and skills Play a key role in the development of less experienced staff through mentoring, training, and advising. 30% Travel in India and Overseas, if required Superb communication skills and willingness to stretch and multi-task May be assigned on a project on a long term basis Qualifications we seek in you Minimum qualifications / Skills Preferred Post Graduates– MCom\ MSc (IT)\ MBA (IT)\ BE Relevant experience in the related field of Audit\ Business \ Financial analytics (Non-banking). Preferred Qualifications / skills Knowledge of analytical tools ACL, Qlikview/Tableau, SQL, Alteryx – Should have any 2 or more VBA, Power BI, Power Point, GRC Solutions – Good to have Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 7, 2025, 3:10:38 PM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time
Posted 1 day ago
3.0 years
0 Lacs
Himachal Pradesh, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
5.0 years
6 - 9 Lacs
Gurgaon
On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Big Data Analytics & Engineering Job Title: Senior Analyst, Value Enablement & Optimization Job Summary The Senior Analyst, Value Enablement & Optimization, will lead the development of data-driven frameworks, tools, and strategies that enhance value delivery across Pricing, Pre-Sales Enablement, and Customer Success. This role combines strategic thinking with technical expertise, requiring proficiency in advanced analytics, business intelligence, and automation to support scalable solutions that align with Mastercard’s growth objectives. The ideal candidate is a technically skilled, innovative, and collaborative problem solver with a passion for delivering impactful insights that drive customer and revenue success. ________________________________________ Key Responsibilities Strategic Support Design and implement value enablement frameworks for Pricing, Pre-Sales Enablement, and Customer Success, aligning with Mastercard's growth strategies. Collaborate with global and regional stakeholders to ensure scalable solutions tailored to regional needs. Provide data-driven recommendations to optimize pricing, enhance pre-sales propositions, and ensure customer success. Develop project structures/frameworks and build/review presentations. Conduct data sanity and hygiene checks to ensure data integrity. Convert business problems into analytical problems for strategic development. Technical Leadership Develop and deploy advanced analytics tools like ROI calculators and value dashboards. Use Python, R, and SQL for data analysis, modeling, and tool development. Create dynamic dashboards and visualizations using business intelligence platforms. Integrate AI/ML models to enhance tool accuracy and efficiency. Drive process efficiency and scalability through automation and advanced analytics. Value Enablement Initiatives Build frameworks to measure and track customer value realization. Design tailored customer solutions and business cases with predictive models and real-time insights. Develop self-service analytics tools for actionable insights. Encourage participation in Sandbox challenges and keep regular brainstorming sessions for new ideas. Build agile and flexible solutions by understanding core business and context. Revenue Optimization Identify and implement revenue optimization opportunities through strategic analysis. Monitor performance metrics to align with revenue goals and identify improvement areas. Develop tools to track realized ROI and provide diagnostics for customer outcomes. Collaboration & Team Enablement Work closely with cross-functional teams to ensure seamless initiative execution. Foster a collaborative and innovative environment, encouraging knowledge sharing. Plan and lead working sessions with the team. Provide mentorship and feedback for personal and professional growth. Support training and enablement for internal teams on analytics tools and methodologies. Stakeholder Management Create and implement roadmaps for strategic initiatives. Manage regular connects and alignment with stakeholders, handling escalations effectively. Plan and articulate standups, agendas, action items, and next steps. ________________________________________ Qualifications Experience 5+ years of experience in analytics, data science, pricing strategy, customer success, or related roles, ideally in the payments, financial services, or technology sectors. Proven track record of developing and scaling data-driven tools and frameworks with measurable outcomes. Expertise in programming (Python, R, SQL) and experience building scalable analytics solutions. Proficiency in business intelligence tools (e.g., Tableau, Power BI) for creating dashboards and data visualizations. Experience integrating AI/ML models to drive predictive insights and automate workflows is a strong advantage. Skills Strong technical acumen with the ability to design and implement advanced analytics and visualization solutions. Exceptional analytical and problem-solving skills, with a focus on deriving actionable insights from complex datasets. Excellent communication and stakeholder management skills, with the ability to translate technical insights into business impact. Deep understanding of pricing strategies, customer success enablement, and revenue optimization principles. Education Bachelor’s degree in Data Science, Computer Science, Business Analytics, Economics, Finance, or a related field. Advanced degrees or certifications in analytics, data science, or AI/ML are preferred. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Posted 1 day ago
0 years
7 - 10 Lacs
Gurgaon
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager, Payments & Helpdesk This position will be aligned with specific business groups to proactively assist them with managing their ongoing purchase of goods and services following standard, compliant processes while ensuring the information is accurate and complete in support of other Finance operations (Compliance, Tax, Sourcing, Accounting). Responsibilities Taking calls & provide resolutions to Supplier’s queries and discrepancies. Work on disputed / aged invoices. Invoice processing & Perform Payment Runs. Creation of PR and PO & GRN(Goods Received Note) entries in the system. Handle incoming queries & invoice processing. Qualifications we seek in you! Minimum Qualifications Good understanding of large ERP systems, preferably SAP Good knowledge of general accounting principles, regulatory standards and compliance requirements Experience in handling Procure to Pay business processes and vendor management (Payments, Helpdesk, Invoice processing and Accounts Payable) is preferred. Proficiency in Microsoft Office Suite (Excel, Word, Power-point) and Google Workspaces (Gmail, Sheets, Docs, Drive) Excellent analytical, problem solving and decision-making skills Customer focused with effective verbal and written communication skills Preferred Qualifications/ Skills Excellent verbal and written communication skills. Team handling experience. Quick learner and self-starter, capable of working independently or collaboratively. Detail oriented and the ability to maintain a high level of accuracy. Demonstrated ability to analyse information, think critically, and solve problems. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 7, 2025, 1:16:55 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time
Posted 1 day ago
3.0 years
0 Lacs
Puducherry, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
0 years
5 - 6 Lacs
Gurgaon
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Manager – Internal Audit and SOX In this role, you will be responsible for team handling on large projects encompassing the entire gamut of SOX – from conceptualization to crafting to implementation of the entire SOX program including documentation and control testing, evaluating internal controls, reliability of financial reporting, compliance with applicable laws and regulations and effectiveness and efficiency of operations including cost management. This should be a SOX framework implementer role. Responsibilities Play a key role in leading small team in assignments including developing project plans, allocating resources, and leading staff members. Experience of leading / handling SOX and Audit engagements Ability to craft and assess process and controls and drive improvements Experience in service delivery, team handling, work with all levels of staff and supervision of team members Good analytical and interpersonal skills Good understanding of technical platforms and risk management practices Ability to address queries on SOX and audit issues. Preferred experience of working in international client facing roles on SOX and Audit engagements. Qualifications We seek in you! Minimum qualifications / Skills Qualified Accountant / Auditor with one or more degrees like CA, CPA, CIA, MBA Required proven experience in internal and/or external audit, process re-engineering, process reviews, Sarbanes-Oxley implementation, Finance function or risk management function at a Top Corporate. Experience in SOX projects. Be able to work, at times, multiple assignments simultaneously. Report writing and presentation skills, an analytical mind, and problem solving abilities. Be able to react with flexibility and integrity. PC skills, including Word, Excel, Visio. Preferred qualifications / Skills Position requires the ability to work efficient with all levels of staff and handle confidential information discretely and authoritatively. Excellent communication and teaming skills. For Associate Consultants, reasonable interpersonal skills are a requirement Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 7, 2025, 12:15:44 PM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time
Posted 1 day ago
3.0 years
0 Lacs
Karnataka, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
0 years
1 - 2 Lacs
Yamunānagar
On-site
About Us: Success Sales Corp. is a dynamic and growing organization specializing in trading of plastic automotive components. We pride ourselves on our supportive and flexible work environment, where we value innovation, integrity, and teamwork. Our team is looking for a skilled and experienced accountant to join us and contribute to our continued success. Position Overview: We seek a dedicated and experienced Accountant to manage our financial records, ensure compliance with accounting principles, and support our financial operations. The ideal candidate will have hands-on experience with Tally and a strong background in accounting practices. You will play a crucial role in maintaining accurate financial records, preparing reports, and ensuring the smooth operation of our financial processes. Key Responsibilities: Maintain and update financial records using Tally software. Prepare and analyze financial statements, reports, and budgets. Reconcile bank statements and manage accounts payable/receivable. Monitor and ensure compliance with accounting standards and regulations. Assist in the preparation of tax returns and financial audits. Manage payroll processing and employee expense reports. Provide financial insights and recommendations to support decision-making. Assist in the implementation of accounting policies and procedures. Qualifications: Proven experience as an Accountant with a strong background in financial management. Proficiency in Tally software is essential. Solid understanding of accounting principles, financial regulations, and reporting standards. Experience with financial statement preparation and analysis. Strong attention to detail and accuracy. Excellent organizational and time management skills. Ability to work independently and as part of a team. Relevant accounting degree or certification is preferred. Why Join Us: Comfortable Working Hours: Enjoy a balanced work life with our flexible and comfortable working hours. Supportive Environment: Be part of a team that values your contributions and offers professional growth opportunities. Competitive Salary: Receive a competitive salary and benefits package. Career Development: Access opportunities for training and advancement within the company. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Posted 1 day ago
4.0 - 6.0 years
7 - 9 Lacs
Gurgaon
On-site
About the Role: Grade Level (for internal use): 09 Job Description: Develop and execute test plans, test cases, and test scripts to ensure thorough coverage of software functionalities, including functional, integration, and regression testing. Collaborate with cross-functional teams, including developers, product managers, and business analysts, to understand requirements, identify test scenarios, and ensure alignment with business objectives. Utilize strong technical expertise in automation tools and technologies to design, develop, and maintain automated test suites for continuous integration and deployment pipelines. Proficient in performing database & manual testing of web-based apps and database-driven applications, with a focus on complex scenarios and edge cases to ensure comprehensive test coverage. Perform extensive database testing using SQL to validate data quality, data flows, transformations, and backend processing. Analyze and troubleshoot issues, defects, and discrepancies, documenting and tracking them to resolution using issue tracking systems. Provide technical support and guidance to stakeholders regarding QA processes, tools, and methodologies. Stay updated on industry trends like AI and emerging technologies, incorporating relevant knowledge into QA practices. Develop and maintain SQL queries for data validation, transformation checks, and verification of database processes. Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field. 4-6 years of experience in complete software testing activities. Hands on experience working with testing frameworks, Selenium web driver, Cucumber, Carina and/or equivalent specifically for Web applications. Hands on experience with Object oriented language like Java or Python. Experience in SQL a must. Knowledge of PL/SQL, No SQL DB, Jenkins preferred. Experience testing web-based and database-driven systems for data consistency and accuracy. Excellent communication skills are essential, with strong verbal and writing proficiencies. Demonstrated skill to proactively resolve issues and escalate appropriately. Experience with Agile methodologies and CI/CD pipelines. Experience with Financial Domain is preferred. Experience with Index/Benchmarks, Equities and Fixed Income is a plus. About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 ® and the Dow Jones Industrial Average ® . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/spdji . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 318747 Posted On: 2025-08-07 Location: Gurgaon, Haryana, India
Posted 1 day ago
75.0 years
0 Lacs
Haryana
On-site
Job Description: About ETS: ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide. POSITION SUMMARY As an Assistant Manager you will lead our team leads and the staff under their respective teams on a day-to-day basis. You will be leading a team of Live Online proctors who are responsible for Adhering live examination from various schools, clients and organizations with high regard to the exam integrity and identity verification, eligibility verification, and test environment securities. This role is a key position within the growing ETS team. As we operate 24/7, team members will be required to work on a rotational shift. ETS will provide one-way cab service during off-hours only. You will be primarily responsible for working as liaison with Operation leadership and our proctoring teams to plan and execute day-to-day functions while maintaining our higher quality standards. You will enforce strict shift adherence on the floor. You will work closely with workforce management teams to build weekly rosters and travel schedules. Your key insight into optimizing operations will help teams build various SOPs and streamline internal team functions. COMPANY PROFILE ETS is a global education and talent solutions organization, enabling lifelong learners to be future ready. We advance the science of measurement to build the benchmarks for fair and valid skill assessment. We are committed to powering human progress by promoting skill proficiency, empowering upward mobility, and unlocking more opportunities for everyone, everywhere. For more than 70 years, we have developed products and services based on rigorous research and our belief in the power of learning. PSI Services powers world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive, and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: https://www.psiexams.com/ (ETS owned company – https://www.ets.org/) PRIMARY RESPONSIBILITIES Basic proficiency in utilizing spreadsheet software for data entry and simple analysis. Shows interest in identifying inefficiencies and contributing to process improvement initiatives within the team. Ability to manage basic tasks, set priorities, and meet deadlines in a dynamic operational environment. Demonstrates adaptability to learn new skills and adjust to the evolving demands of the role. Demonstrate ability to analyze & react to quality & performance metrics to drive quality & efficiencies within team Willingness to collaborate within the team and learn from experienced members in a supportive environment. Demonstrate sound business judgment, proven ability to influence others & strong decision-making skills Prepare and be part of monthly and quarterly business reviews Work with senior Operations Manager to manage attrition and onboard new staff Serve as liaison with staff, executives, senior leaders, stakeholders and department heads for the center Partner with other senior leaders in cross functional teams for decision-making, program management, and initiative implementation while maintaining KPI benchmark. Adhere to ethical standards, maintain confidentiality, and comply with the laws and regulations applicable to your job function. Experience and Skills: KNOWLEDGE / SKILLS Strong analytical skills and the ability to interpret complex reports Excellent communication and collaboration skills, with the ability to influence stakeholders at all levels. Willingness to work in Shifts as per allocated roster and Country to work, fine to work in night shift as well. Meet English language proficiency at a minimum level of TOEIC Link B1 or equivalent internationally recognized qualification. EDUCATION AND EXPERIENCE Bachelor's degree and above. Should have 6+ years of experience in Production/ Operation / Maintenance while working with large teams. Previous experience as team leader in a production environment or shown ability in a skilled operative position? #LI-SS1 ETS is mission driven and action oriented We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning. We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth! As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you! ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity. From: ETS GCC
Posted 1 day ago
0 years
4 - 6 Lacs
Gurgaon
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Manager, Purchasing If you are an accounting graduates with relevant accounting experience and a sound knowledge of end to end accounts payable process. Have you handled a team size of ~50 people - then this role is for you. In this role, you shall be responsible for work on strict deadlines, in a fairly high pressure business environment while being an outstanding teammate. Responsibilities As a project lead, you will be responsible for Account Payables operations team You are accountable for Accounts Payable process which involves activities like Document management, Invoice processing, Trade and Non-Trade (EDI & Non-EDI), vendor maintenance, Database corrections of vendor information, Intercompany Non Trade payments and handling exceptions You should set up and supervise vendor master file, Payments, T&E Processing and Audits, External Regulatory reporting, Helpdesk, Statement Auditing, Escheatment Function, VAT and Other Special Processes Work on Multiple ERP, Systems and Manual Intensive nature of Work You are responsible for the completion of all activities within the agreed time and of quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable. Ensure client happiness and successful external & internal audits You should be open to work in any shift as per the business requirement Collaborate with team members on organization and open case resolution. Serve as the primary point of contact for shared service groups including new acquisitions, providing training and dedicated support with respect to their various business needs. Qualifications we seek in you! Minimum Qualifications Relevant years of Experience in AP domain Good understanding of large ERP systems, preferably SAP Good knowledge of general accounting principles, regulatory standards and compliance requirements Relevant Experience in Accounts Payable Domain. Excellent analytical, problem solving and decision-making skills Customer focused with effective verbal and written communication skills Excellent verbal and written communication skills. Preferred Qualifications/ Skills Quick learner and self-starter, capable of working independently or collaboratively. Detail oriented and the ability to maintain a high level of accuracy. Demonstrated ability to analyse information, think critically, and solve problems. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Gurugram Schedule Full-time Education Level Master's / Equivalent Job Posting Aug 7, 2025, 2:30:28 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time
Posted 1 day ago
0 years
6 - 9 Lacs
Gurgaon
On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst, Economist, North America Overview The Mastercard Economics Institute (MEI) is an economics lab that powering scale at Mastercard by owning economic thought leadership in support of Mastercard’s efforts to build a more inclusive and sustainable digital economy The Economics Institute was launched in 2020 to analyze economic trends through the lens of the consumer to deliver tailored and actionable insights on economic issues for customers, partners and policymakers The Institute is composed of a team of economists and data scientists that utilize & synthesize the anonymized and aggregated data from the Mastercard network together with public data to bring powerful insights to life, in the form of 1:1 presentations, global thought leadership, media participation, and commercial work through the company’s product suites ________________________________________________________________________________________________________about the role We are looking for an economist who will focus on creating custom and actionable economic insights. This individual will report to the Vice President, Lead Economist, NAM and have the following responsibilities: Assist in developing and maintaining macroeconomic views for NAM Support creation of briefing documents for Mastercard leadership teams and regional advisory boards Contribute to outlooks and blog-style research notes utilizing unique economic data Assist in creating content to represent Mastercard in customer forums and industry events positioning us as an industry leader with highly differentiated capabilities Work with the data scientists and consulting teams to explore alternative data sets and forecasting to push the boundaries in more traditional economics Help drive the story creation for tailored presentations ________________________________________________________________________________________________________about you A trained economist with a MA+ economics degree (or related field) and intimate knowledge of the NAM economy Strong collaborator across teams within the institute and broader Mastercard Evidence of both orthodox and experimental approaches in economic thinking and application with an entrepreneurial mindset Manage complex projects and timelines effectively Familiarity with coding in SQL, R, Python, Tableau and other analytical tools Ability to write concise, compelling narratives Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Posted 1 day ago
0 years
5 - 7 Lacs
Gurgaon
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Business Analyst – Campaign Specialist In this role, you will be responsible for executing marketing campaigns for one of largest North American bank and their retail clients. You will work with multiple stakeholders and teams. Attend required business meetings to understand the campaign objectives, strategy, segmentation, etc…, then build campaigns using SAS / SAS CI. Making sure campaigns are build and launched without any errors and delays. Your role will function as an overlay of existing technical and domain experts and bring value through disciplined campaign execution and solution management skills. Responsibilities Be the primary point of contact for assigned pursuits to work with the Marketing team for campaign execution, and solutions that meet the business needs of clients Map the business requirement and execute campaigns using SAS / SAS CI for the respective portfolio(s) Work with each Service and Horizontal line (internally) to ensure campaign is executed and launched on-time & error free Proactively reach out to the marketing managers and highlight any process improvement, ideas and build value adds to the process and the team Qualifications we seek in you! Minimum Qualifications UG / PG in Statistics, Math or Computer Science Robust campaign execution / analysis experience Preferred Qualifications/ Skills SQL, SAS / SAS CI Ability to handle tasks independently and execution Prior experience in campaign execution process Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Business Analyst Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 8, 2025, 12:39:10 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time
Posted 1 day ago
5.0 years
3 - 5 Lacs
Gurgaon
On-site
Job details Employment Type : Full-Time Location : Gurgaon, Sector, India Job Category : Finance & Accounting Job Number : WD30246553 Job Description Who we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. Please visit and follow Johnson Controls LinkedIn for recent exciting activities. Why JCI: https://www.youtube.com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/posts/?feedView=all Career: The Power Behind Your Mission OpenBlue: This is How a Space Comes Alive How will you do it? Responsible for overseeing collections activities for North America and Canada customers . Establish goals & metrics of the process and drive, co-ordinate team to meet and exceed them . Accountable to drive results to enhance business performance Resource forecasting basis volume projection and availability of current resources Drive internal audits and propose improvements relevant to Cash and Collection value stream Manage risks and controls; promote a culture of transparency Design, develop and improve collection strategies to reduce past due and unapplied cash to optimize productivity Establish contacts/relationship with key stakeholders and have regular connect to resolve complex operational issues Minimum: Postgraduate / Master’s Degree in any stream Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory Should have an experience in Call Centre model working on both Inbound and Outbound Working in US working hours (night shift) is a mandatory requirement Demonstrate leadership, interpersonal and collaboration skills to effectively supervise, mentor and influence team. What we look for? Minimum: Postgraduate / Master’s Degree in any stream Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory Should have an experience in Call Centre model working on both Inbound and Outbound Working in US working hours (night shift) is a mandatory requirement Around 5 years people management experience is preferred 10-11 years of experience in Cash & Collection Processes in a Global/MNC environment, includes managing teams of 20-30 people over this period Experience in North American process transition would be preferred Proven experience in running collection cycles, credit processes, use of Collection tools (e.g., Get Paid) and establishing metrics to ensure process adherence. Systems knowledge in ERPs (MacPac, Mapics, Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Getpaid, Contact Tool, High Radius is required Excellent customer service, business communication (both verbal and written) and follow-up skills with the ability to work in a fast-paced team environment while meeting deadlines What we offer: We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.
Posted 1 day ago
3.0 years
0 Lacs
Jammu & Kashmir, India
On-site
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 day ago
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