Insurance Verification Specialist

Company Description

Dentistry Automation simplifies dental practices by automating routine tasks to improve workflow speed and revenue cycle management efficiency. Our platform features easy-to-read dashboards and reports that provide real-time insights into practice performance. Our DentalBridge API integrates with various Practice Management Systems (PMS) to streamline operations like patient information extraction and insurance eligibility verification. We enable dental practitioners to track performance and finances effectively with up-to-date data and metrics.

Role Description

We are seeking a detail-oriented professional based in India with excellent English communication skills (both written and spoken). The Insurance Verification Specialist will be responsible for checking dental insurance eligibility and benefits, updating patient records, and ensuring practices have accurate coverage information prior to appointments.

Qualifications

• Prior experience in dental or medical insurance verification strongly preferred.

• Familiarity with U.S. dental insurance terms (PPO, EOB, CDT codes, deductibles, copayments, waiting periods, etc.).

• Excellent spoken and written English communication skills.

• Proficiency with MS Excel, Google Sheets, and online portals.

• Strong attention to detail, accuracy, and organizational skills.

• Ability to work U.S. business hours (EST/PST depending on client).

Preferred Skills

• Experience with dental practice management software (Dentrix, Eaglesoft, Open Dental, or similar).

• Prior work with U.S.-based BPOs, RCM companies, or dental billing teams.

• • Ability to handle high-volume tasks with speed and accuracy.

Responsibilities

• Verify patient dental insurance eligibility and benefits using payer portals, phone calls, and other resources.

• Contact insurance companies for detailed coverage, co-pay, deductible, and limitations (annual max, waiting periods, frequency, exclusions).

• Accurately document verified benefits into the client’s practice management software or provided templates.

• Communicate with U.S. dental office staff via email or chat regarding missing or unclear insurance details.

• Track and manage daily verification tasks, ensuring timely completion before patient appointments.

• Maintain HIPAA compliance and safeguard patient health information.

Compensation & Benefits

• Competitive salary based on experience (range: ₹10,000 – ₹20,000 per month for full-time).

• Opportunity to work with a U.S.-based dental automation company.

• Growth opportunities into broader RCM and dental billing roles.

• Remote work flexibility.