Insurance Support Officer

Job Description

Application Deadline: 5 August 2025 Department: Risk and Compliance Location: Pune Description The role sits within the Governance, Risk & Compliance function. The team’s focus is to support the business to ensure all legislative, regulatory and best practice requirements are met. You will be a key part of the team, working within a global professional services and technology firm who pride themselves on providing the highest standards of service. Reporting to the Group Insurance Programme Manager, the Insurance Support Officer will support in managing the Groups Global Insurance Programme. The role holder will engage regularly with the Groups insurance broker and will work collaboratively with various stakeholders throughout the business regarding Groups Global Insurance Policies. The role requires a hands-on approach to the management of our current insurances, from providing evidence of cover to Group businesses, and liaison with brokers regarding coverage queries, policy updates and where necessary in the management of claims, as well as an active engagement in the ongoing renewal of the Group’s policies throughout the year but and at key renewal dates across group. The role also requires the holder to support the integration of newly acquired businesses as part of the Group’s M&A strategy, helping either to integrate the target company into Group policies, or absorbing new policies into the Group’s programme With over 60 insurance policies in force across the Group globally, and a total premium spend more than £5m the Group’s Global Insurance Programme is wide ranging and complex. Key Responsibilities Maintaining insurance spreadsheets and policy schedules Obtaining insurance certificates for stakeholders Helping with insurance focused audit and tender questionnaires Supporting the collation of information required for the renewal of the Groups global insurance policies Working with stakeholders and the Groups Insurance Broker to capture and verify required data Helping to collate claims against the business to identify trends and to enable reporting Assisting with the integration of insurances following new business acquisition into Group Liaising with global insurance brokers to ensure adequate cover is in place Assisting with any mid-term adjustments together with new business quotations Skills, Knowledge & Expertise The Insurance Support Officer will have experience of working in an Insurance Industry, and shall have the following experience & competencies: Knowledge & understanding of Corporate Insurances ideally with a relevant background and experience of insurance program support, either within a large corporate insured or within an insurer or insurance broker. Communication skills (verbal and written) with a proven ability to communicate in clear & concise terms in a range of styles and formats and the ability to work to tight deadlines Strong planning and organisation skills, with the ability to react business needs & risks, and produce results in a timely manner Strong communication and interpersonal skills, with experience of working collaboratively with colleagues at all levels and externally Excellent attention to detail Excellent IT skills Self-starting, able to define and drive deliverables through to completion Driven to continually improve themselves and those around them Appropriate professional certification (desirable) Show more Show less