Application Deadline: 11 August 2025Department: Claims ManagementLocation: Pune Description Davies is seeking a highly organised and self-motivated professional to join our Life & Health team as an Administrator Team Leader. In this role, you will provide leadership, guidance, and direction to a dedicated team, ensuring the achievement of key results and operational excellence. Your responsibilities will include overseeing document indexing, imaging, quality audits, data entry and the review of Proof of Loss (POL), as well as processing policy documents and claims. You will play a critical role in handling sensitive files and processing essential documents to support our US operations. This is an excellent opportunity for a proactive and detail-oriented individual looking to make an impact within a dynamic and collaborative environment. Key Responsibilities People & Process Management:Provide daily direction and communication to employees so that processes run in an efficient mannerAssist in developing clear and measurable performance criteria for all assigned team members and remain accountable to team output and contributionsManage all established productivity and quality standards to meet or exceed goals by monitoring all productivity to ensure timely outputAct as primary resource for questions and support needsMonitor and manage work queues and offer assistance when neededManage workflow requests and ensure they are processed efficiently throughout the working day.Provide coaching, feedback, performance management including and up to management of a performance improvement plan (PIP) and termination.Inbound Document Indexing & Verification:Accurately and efficiently index inbound documents into document retention systemUse data entry to process information from documents to ensure accuracyClassify, and index documents to correlating policyholder policies/claimsUnderstand and recognize relevant identifiers such as policy number, claim number, etc. to accurately and efficiently support all operational departments with incoming documentsReview and understand different document types, which included various legal documents.Respond promptly to internal and external customer needs and request for service assistance.Document and Phone Quality Audit:Perform quality audits efficiently and effectivelyReview calls to verify correct information was provided and call was properly documentedReviewed completed inquiries to verify correct action was taken included follow up completed as necessaryDraft feedback in a coaching and positive manner.Policy Document ProcessingProcessing policy documentsPerform data entry of various types of documentsIdentify and escalate issues in a timely manner.Claims Management and Claims PaymentProof of Loss Document Evaluation and set-up for identified recertificationsCorrect/Update provider informationHandle Failed FaxesProcess PaymentsQuarterly and Year end evaluation of 1099sMiscellaneous Duties:Excellent oral communications skills must speak clearly and persuasively in positive or negative situations.Listens and gets clarification, responds well to questions, demonstrate group presentation skills, participates in meetingsPerform other duties and projects as assigned Skills, Knowledge & Expertise CollaborationDecision Making SkillsInitiativeOral CommunicationPlanning/OrganizingQualityWritten CommunicationKnowledge of insurance and the insurance marketExcellent computer literacy with fast and accurate keyboard skillsData inputting experience and good data integrityThe ability to work as part of a teamTo take responsibility for your workloadMust be able to demonstrate adaptability and flexibilityGood planning and organisational skillsPrevious experience working in an administration role is preferable but not essentialIs proactive and resilient, seeking to get things done and, at the same time, deal with a variety of tasksWork to deadlines to achieve client service level agreements in a changing and demanding environmentAble to demonstrate effective management of time and resourcesCan demonstrate evidence of being an effective team member, interacting positively with colleagues, and communicating effectively with diverse peopleActively seeking and responding to feedback

Application Deadline: 11 August 2025Department: ProcurementLocation: Pune Description We are seeking a highly analytical and detail-oriented Supply Chain Data Analyst to support our end-to-end supply chain operations through advanced data analytics, modeling, and insights. This role will leverage large datasets to optimize inventory management, forecasting, procurement, logistics, and overall supply chain efficiency. Key Responsibilities Collect, clean, and analyze large datasets from various supply chain systems (Coupa, ServiceNow, etc.). Develop predictive models to forecast demand, lead times, and optimize inventory levels. Identify supply chain inefficiencies and recommend data-driven solutions. Create dashboards and visualizations to monitor KPIs. Work closely with cross-functional teams (Procurement, Finance, IT) to implement analytics-driven initiatives. Perform root cause analysis for supply chain issues and propose corrective actions. Support supply chain processes with scenario modeling and data-driven insights. Automate data pipelines and reporting. Stay updated on industry trends and analytics tools to continuously improve processes. Skills, Knowledge & Expertise Bachelor’s or Master’s degree in Computer Science, Statistics, or a equivalent. 2+ years of experience in supply chain analytics or a similar role. Strong proficiency in SQL, Excel, and BI tools (Power BI, Tableau, etc. Experience with statistical modelling Knowledge of supply chain processes and systems. Excellent problem-solving skills and attention to detail. Strong communication and stakeholder engagement skill.

Application Deadline: 15 August 2025 Department: Administration Location: Pune Description We're on the lookout for an Administrative Support. As an Administrative Support team member, you will be responsible for handling inbound and outbound telephonic and electronic communications, entering new claims into the claims system along with securing policy and other claim related documents. You will also generate and prepare acknowledgement letters, prepare loss runs and assist with various other administrative duties. To be successful in this role, you need to have superb written and verbal communication skills to communicate effectively with clients. You must have strong time management skills to balance working with multiple tasks simultaneously, strong organizational skills and possess the ability to work in a fast-paced environment. Additionally, you will need to demonstrate high level attention to detail and problem-solving skills and be capable of working collaboratively and independently with minimal supervision. Key Responsibilities High School Diploma/GED Experience working in a remote environment Experience in a service-oriented business Previous experience in the insurance industry preferred Excellent written and verbal communication skills Ability to work independently with minimal direction Highly motivated and detail-oriented Strong attention to detail and organizational skills are necessary Ability to meet established deadlines while maintaining high accuracy and quality Proficient with Microsoft Office Suite or related software Proficient with PDF editor software Understanding of basic insurance terminology Exhibity discretion with sensitive and confidential information Skills, Knowledge & Expertise NA Show more Show less

Application Deadline: 11 August 2025 Department: Claims Management Location: Mumbai - Andheri Kurla Road Description Davies is looking to recruit an organised and self-motivated candidate who can join our Legal Solutions team. The Admin Assistant will provide support to the Team Leader and Claims Handlers. They will be responsible for the inputting of new claims for the department and completing other administrative tasks and activities. Key Responsibilities We will start to build your skill set with the vision that you increase in competence across all activities in your role day to day but also broaden capacity across all administration areas. Accurately input new claims within set time frames Support with CRU and NHS post and tasks Provide admin support to a team of claims handlers and to other departments when required Work closely with File Handler Assistants on administrative tasks and activities Adhere to client specific SLAs and best practice Support delivery of consistently high levels of service and productivity Skills, Knowledge & Expertise Previous admin experience Excellent IT skills including excel and inputting data accurately and efficiently Good communication skills Organisational skills with the ability to manage own workload Ability to prioritise tasks and work to deadlines Excellent attention to detail A team player Excellent client care and customer service skills Show more Show less

Application Deadline: 22 July 2025 Department: Claims Management Location: Pune Compensation: ₹350,000 - ₹600,000 / year Description Davies is looking to recruit an organised and self-motivated candidate who can join our Legal Solutions team. The Admin Assistant will provide support to the Team Leader and Claims Handlers. They will be responsible for the inputting of new claims for the department and completing other administrative tasks and activities. Key Responsibilities We will start to build your skill set with the vision that you increase in competence across all activities in your role day to day but also broaden capacity across all administration areas. Accurately input new claims within set time frames. Support with CRU and NHS post and tasks. Provide admin support to a team of claims handlers and to other departments when required. Work closely with File Handler Assistants on administrative tasks and activities. Adhere to client specific SLAs and best practice. Support delivery of consistently high levels of service and productivity. Skills, Knowledge & Expertise Previous admin experience Excellent IT skills including excel and inputting data accurately and efficiently Good communication skills Organisational skills with the ability to manage own workload Ability to prioritise tasks and work to deadlines Excellent attention to detail A team player Excellent client care and customer service skills Show more Show less

Application Deadline: 18 August 2025 Department: Claims Management Location: Pune Description Davies is looking to recruit an organised and self-motivated candidate who can join our Legal Solutions team. The Admin Assistant will provide support to the Team Leader and Claims Handlers. They will be responsible for the inputting of new claims for the department and completing other administrative tasks and activities. Key Responsibilities We will start to build your skill set with the vision that you increase in competence across all activities in your role day to day but also broaden capacity across all administration areas. - Accurately input new claims within set time frame. - Support with CRU and NHS post and tasks - Provide admin support to a team of claims handlers and to other departments when required - Work closely with File Handler Assistants on administrative tasks and activities - Adhere to client specific SLAs and best practice - Support delivery of consistently high levels of service and productivity Skills, Knowledge & Expertise Previous admin experience Excellent IT skills including excel and inputting data accurately and efficiently Good communication skills Organisational skills with the ability to manage own workload Ability to prioritise tasks and work to deadlines Excellent attention to detail A team player Excellent client care and customer service skills Show more Show less

Application Deadline: 6 August 2025 Department: Procurement Location: Pune Description We are seeking a dynamic and detail-oriented Jr. Supply Chain Analyst to join our team. The ideal candidate will have a basic understanding of supply chain processes, hands-on experience or knowledge of ticketing tools (preferably ServiceNow), and familiarity with onboarding and offboarding (joiners, movers, leavers) processes. This role offers excellent learning opportunities in a global, fast-paced environment supporting key supply chain operations. Key Responsibilities Manage and resolve supply chain service tickets using ServiceNow (SNOW) or similar ticketing systems. Support end-to-end onboarding activities, ensuring timely provisioning of hardware, software, and system access for new joiners. Manage leaver process activities including retrieval of IT assets and decommissioning of user accounts and services. Coordinate with internal teams (IT, Facilities, HR) and external vendors for smooth delivery of supply chain services. Maintain accurate records and tracking logs related to procurement, asset allocation, and ticket resolutions. Monitor ticket queues, prioritize tasks based on SLA and urgency, and escalate issues as needed. Data Management: Monitor and analyze supply chain data to provide insights for decision-making, supporting inventory management, order fulfillment, and demand planning. Issue Resolution: Troubleshoot and resolve system-related issues impacting supply chain operations, coordinating with IT support as necessary. Collaboration: Work closely with cross-functional teams, including procurement, logistics, and finance, to ensure alignment and support for supply chain initiatives. Continuous Improvement: Participate in initiatives to drive continuous improvement in supply chain operations, leveraging data-driven insights. Objectives of the role The objective of the role will be to deliver best in class service for all renewals and asset BAU/Project requests. This will be delivered through: Delivery of SLA’s Continued improvement in processes Effective communication with stakeholders Reduction in IT contract renewal spend vs budget Skills, Knowledge & Expertise Bachelor’s degree in supply chain, Business Administration, Information Technology, or a related field. 0–2 years of relevant experience in supply chain, IT support, or asset management roles. Basic understanding of ticketing tools; ServiceNow (SNOW) experience preferred. Knowledge of onboarding and leaver management processes. IT Experience: Understanding of IT hardware, Software and Telecoms Strong communication and stakeholder management skills. Good analytical and problem-solving abilities. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Ability to manage multiple tasks efficiently and work effectively under pressure. Show more Show less

Description Davies is looking to recruit an organised and self-motivated candidate who can join our Legal Solutions team. The Admin Assistant will provide support to the Team Leader and Claims Handlers. They will be responsible for the inputting of new claims for the department and completing other administrative tasks and activities. Key Responsibilities We will start to build your skill set with the vision that you increase in competence across all activities in your role day to day but also broaden capacity across all administration areas. Accurately input new claims within set time frames Support with CRU and NHS post and tasks Provide admin support to a team of claims handlers and to other departments when required Work closely with File Handler Assistants on administrative tasks and activities Adhere to client specific SLAs and best practice Support delivery of consistently high levels of service and productivity Skills, Knowledge & Expertise Previous admin experience Excellent IT skills including excel and inputting data accurately and efficiently Good communication skills Organisational skills with the ability to manage own workload Ability to prioritise tasks and work to deadlines Excellent attention to detail A team player Excellent client care and customer service skills About Davies We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

Description Davies is looking to recruit an organised and self-motivated candidate who can join our Legal Solutions team. The Admin Assistant will provide support to the Team Leader and Claims Handlers. They will be responsible for the inputting of new claims for the department and completing other administrative tasks and activities. Key Responsibilities We will start to build your skill set with the vision that you increase in competence across all activities in your role day to day but also broaden capacity across all administration areas. Accurately input new claims within set time frames Support with CRU and NHS post and tasks Provide admin support to a team of claims handlers and to other departments when required Work closely with File Handler Assistants on administrative tasks and activities Adhere to client specific SLAs and best practice Support delivery of consistently high levels of service and productivity Skills, Knowledge & Expertise Previous admin experience Excellent IT skills including excel and inputting data accurately and efficiently Good communication skills Organisational skills with the ability to manage own workload Ability to prioritise tasks and work to deadlines Excellent attention to detail A team player Excellent client care and customer service skills About Davies We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

Application Deadline: 11 August 2025 Department: Procurement Location: Pune Description We are seeking a highly analytical and detail-oriented Supply Chain Data Analyst to support our end-to-end supply chain operations through advanced data analytics, modeling, and insights. This role will leverage large datasets to optimize inventory management, forecasting, procurement, logistics, and overall supply chain efficiency. Key Responsibilities Collect, clean, and analyze large datasets from various supply chain systems (Coupa, ServiceNow, etc.). Develop predictive models to forecast demand, lead times, and optimize inventory levels. Identify supply chain inefficiencies and recommend data-driven solutions. Create dashboards and visualizations to monitor KPIs. Work closely with cross-functional teams (Procurement, Finance, IT) to implement analytics-driven initiatives. Perform root cause analysis for supply chain issues and propose corrective actions. Support supply chain processes with scenario modeling and data-driven insights. Automate data pipelines and reporting. Stay updated on industry trends and analytics tools to continuously improve processes. Skills, Knowledge & Expertise Bachelor’s or Master’s degree in Computer Science, Statistics, or a equivalent. 2+ years of experience in supply chain analytics or a similar role. Strong proficiency in SQL, Excel, and BI tools (Power BI, Tableau, etc. Experience with statistical modelling Knowledge of supply chain processes and systems. Excellent problem-solving skills and attention to detail. Strong communication and stakeholder engagement skill. Show more Show less

Application Deadline: 4 August 2025 Department: Procurement Location: Pune Description The Property Support Officer will provide comprehensive administrative, operational and compliance support to staff related to property management. This role ensures compliance with property regulations and maintains high property standards. Key Responsibilities Administrative Support: Coordinate with vendors, contractors, and service providers Managing property records, databases, and documentation Assist in the preparation of reports. Operational Support: Oversee day-to-day property operations Address maintenance issues and coordinate repairs Support the Property Health & Safety Officer to ensure all planned preventative and reactive maintenance is carried out, documented and any required remedial actions completed Facilitate lease agreements and renewals Provide information and guidance to staff regarding property policies Compliance: Ensure properties comply with local regulations and standards Assist in audits and inspections Skills, Knowledge & Expertise Proven experience in property management or a similar role. Excellent communication skills in British English. Knowledge of global property laws and regulations. Proficiency in Microsoft Office Suite. Ability to work independently and as part of a team. Strong problem-solving skills. Attention to detail and high standards of accuracy. Strong organisational and multitasking abilities. Show more Show less

Application Deadline: 5 August 2025 Department: Risk and Compliance Location: Pune Description The role sits within the Governance, Risk & Compliance function. The team’s focus is to support the business to ensure all legislative, regulatory and best practice requirements are met. You will be a key part of the team, working within a global professional services and technology firm who pride themselves on providing the highest standards of service. Reporting to the Group Insurance Programme Manager, the Insurance Support Officer will support in managing the Groups Global Insurance Programme. The role holder will engage regularly with the Groups insurance broker and will work collaboratively with various stakeholders throughout the business regarding Groups Global Insurance Policies. The role requires a hands-on approach to the management of our current insurances, from providing evidence of cover to Group businesses, and liaison with brokers regarding coverage queries, policy updates and where necessary in the management of claims, as well as an active engagement in the ongoing renewal of the Group’s policies throughout the year but and at key renewal dates across group. The role also requires the holder to support the integration of newly acquired businesses as part of the Group’s M&A strategy, helping either to integrate the target company into Group policies, or absorbing new policies into the Group’s programme With over 60 insurance policies in force across the Group globally, and a total premium spend more than £5m the Group’s Global Insurance Programme is wide ranging and complex. Key Responsibilities Maintaining insurance spreadsheets and policy schedules Obtaining insurance certificates for stakeholders Helping with insurance focused audit and tender questionnaires Supporting the collation of information required for the renewal of the Groups global insurance policies Working with stakeholders and the Groups Insurance Broker to capture and verify required data Helping to collate claims against the business to identify trends and to enable reporting Assisting with the integration of insurances following new business acquisition into Group Liaising with global insurance brokers to ensure adequate cover is in place Assisting with any mid-term adjustments together with new business quotations Skills, Knowledge & Expertise The Insurance Support Officer will have experience of working in an Insurance Industry, and shall have the following experience & competencies: Knowledge & understanding of Corporate Insurances ideally with a relevant background and experience of insurance program support, either within a large corporate insured or within an insurer or insurance broker. Communication skills (verbal and written) with a proven ability to communicate in clear & concise terms in a range of styles and formats and the ability to work to tight deadlines Strong planning and organisation skills, with the ability to react business needs & risks, and produce results in a timely manner Strong communication and interpersonal skills, with experience of working collaboratively with colleagues at all levels and externally Excellent attention to detail Excellent IT skills Self-starting, able to define and drive deliverables through to completion Driven to continually improve themselves and those around them Appropriate professional certification (desirable) Show more Show less

Application Deadline: 13 August 2025 Department: Procurement Location: Pune Description We are seeking a highly skilled Property Health & Safety Officer with proficient knowledge of global health & safety standards. The successful candidate will be responsible for recommending, implementing, and monitoring safety policies, risk assessments, procedures, and practices to ensure compliance with statutory requirements. This role requires staying informed about changes in global health & safety legislation and coordinating a team of fire marshals and first aiders. Key Responsibilities We are seeking a highly skilled Property Health & Safety Officer with proficient knowledge of global health & safety standards. The successful candidate will be responsible for recommending, implementing, and monitoring safety policies, risk assessments, procedures, and practices to ensure compliance with statutory requirements. This role requires staying informed about changes in global health & safety legislation and coordinating a team of fire marshals and first aiders. Develop, recommend and implement health and safety policies, procedures and practices. Conduct regular risk assessments and safety audits to identify potential hazards. Ensure compliance with local and global health and safety regulations. Monitor and review safety measures and procedures to ensure effectiveness. Stay updated with changes in global health and safety legislation and best practices. Provide training and guidance to employees on health and safety protocols. Coordinate a team of fire marshals and first aiders Investigate and report on incidents and accidents, ensuring corrective actions are implemented. Liaise with external health and safety authorities and organisations as required. Provide strategic guidance to the business on evolving health and safety practices to enhance overall safety culture Collaborate with senior management to integrate health and safety considerations into business planning and decision-making processes. Develop and implement long-term health and safety strategies aligned with business goals. Develop and maintain documentation of processes. Skills, Knowledge & Expertise Strong analytical and problem solving abilities Ability to work independently and as part of a team Proficiency in using health and safety management software and tools Attention to detail and strong organisational skills Ability to manage multiple tasks and priorities effectively Excellent interpersonal and communication skills Proactive and self motivated with a commitment to continuous improvement Proven experience in a similar role Knowledge of global health and safety regulations and best practices Excellent communication skills in British English Strong analytical and problem solving abilities Ability to work independently and as part of a team Proficiency in using health and safety management software and tools Attention to detail and strong organisational skills Ability to manage multiple tasks and priorities effectively Excellent interpersonal and communication skills Proactive and self motivated with a commitment to continuous improvement Show more Show less

Description At Davies Our people are at the heart of all we do, our values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: Davies are looking to recruit exceptional colleagues to support our growing UK Claims team (OFFSHORE). This role is pivotal to ensuring our operation runs smoothly ensuring that our customer facing teams can spend time talking to customers and proactively managing claims knowing that all administration functions are in a “safe pair of hands” by their colleagues in India. Key Responsibilities Your day will be full of variety as you develop with us, we`ll start by training you on tasks one at a time with full support from subject matter experts to ensure you feel fully supported in your new role. We will start to build your skill set with the vision that you increase in competence across all activities in your role day to day but also broaden capacity across all administration areas. Over time you will start to become proficient in the following areas: Communication Skills Engage with diverse individuals globally. Ensure accurate information reaches the appropriate individuals. You should be confident in written, virtual, and team communication. Feel empowered to voice your ideas that enhance best practices. Data Management Transfer information across various databases/portals/platforms. Review data for inconsistencies or missing information. Accurately input raw data into spreadsheets, documents, or databases. Cleanse data within the CRM system using exception reporting. Perform manual policy checks on various client portals where no automated process is available. Client & Customer Correspondence Assist UK colleagues in managing the claims lifecycle using predefined templates and proactively engage with customers via email to advance their claims. Securely issue payments to policyholders for settlements. Review customer documentation to determine policy coverage, request further substantiation, or decline the claim. Review claims on third-party client systems and transfer relevant data onto our in-house claims system to advance the customer’s claim. Perform manual policy checks on various client portals where no automated process is available. Review existing claims, set up new claims, and update claims on internal systems. Monitor various real-time system dashboards and take appropriate action to advance a claim within agreed SLA’s. Quality Assurance Audit claim files in line with Company and client requirements. Have a good understanding of regulatory procedures related to call taking. Audit telephony calls and associated file activity in line with Company and client requirements. Work as a team to ensure audits are completed to deadlines. Abilities and Knowledge Bring a professional and friendly approach to work. Enjoy working as a team and appreciate everyone’s value and contribution. A minimum qualification of 10+2 or equivalent in Maths and English is required. Excellent computer literacy with fast and accurate keyboard skills. Proficient in the use of all Microsoft applications. Able to work under pressure in a fast-paced environment. The ability to organise and prioritise your own workload. Good accuracy and attention to detail. About Davies We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

Department: Accounting & Finance Location: Pune Description Reporting into the Group Management Accountant, the role of the Financial Administrator will be to support the Group Services reporting team function with their deliverables, as well as helping to coordinate the consolidation of division inputs into certain aspects of central reporting. Key Responsibilities Supporting the Group Services Management accountant, including: 1-Maintenance and triage of group mailbox 2- Month end support including- a- Rolling forward and maintenance of all monthly reporting packs. b- Reconciliations and maintenance of balance sheet schedules including prepayments and accruals. c- Support processing of capex and exceptional schedules, including maintenance of submission templates. d- Support divisions in maintaining compliance with group reporting requirements. e- Journal workings and batch postings. f- Reporting from Sage and to Planful. g- Other Ad Hoc reporting. 3- Annual audit support Skills, Knowledge & Expertise Must have at least two years’ of experience in a similar role Ability to manage conflicting priorities, multitask and meet deadlines Strong analytical and problem-solving ability. Excellent communication skills, both written and verbal. Collaborative team player. Build trusting relationships with all stakeholders. Work with colleagues across the Group, including international time zones and local culture. Continuous improvement mindset, naturally inquisitive and eager to learn and develop.

Description The Office Administration and Transport Admin Executive is responsible for overseeing the smooth functioning of day-to-day administrative operations and managing the organization’s transport services. The role involves coordination of office activities, facility management, vendor management, and transportation logistics to ensure efficiency, safety, and compliance. Key Responsibilities Office Administration: Manage office supplies, stationery, pantry, and housekeeping services. Coordinate with vendors for facility-related services including maintenance, repair, and AMC renewals. Oversee office cleanliness, hygiene, and workspace organization. Manage front desk/reception activities and visitor handling, if required. Assist in organizing meetings, events, and internal communication. Maintain records of office assets and ensure asset tagging and documentation. Support HR and IT in onboarding/offboarding in terms of workspace and admin setup. Ensure timely utility payments (electricity, internet, etc.) and track petty cash expenses. Transport Administration: Manage employee transport scheduling (pick-up/drop), routing, and tracking. Liaise with transport vendors, ensure vehicle documentation (insurance, registration) is up to date. Maintain transport logs including fuel usage, vehicle maintenance, and driver rosters. Ensure compliance with safety regulations and company transport policies. Handle emergency transport arrangements and track usage for cost-efficiency. Conduct regular audits of transport billing and vendor invoices. Skills, Knowledge & Expertise Total experience we are looking for in years: 2–5 years of experience in office and transport administration. Experience in office and transport administration. Strong organizational and multitasking skills. Good knowledge of MS Office (Excel, Word, Outlook). Familiarity with vendor management and contract handling. Strong communication skills (written and verbal). Problem-solving ability and attention to detail. Prior experience in facilities or transport management. Familiarity with GPS tracking tools or transport management software. Basic understanding of workplace safety and compliance requirements. About Davies We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

Department: Claims Management Location: Pune Description Davies is seeking a highly organised and self-motivated professional to join our Life & Health team as an Administrator Team Leader. In this role, you will provide leadership, guidance, and direction to a dedicated team, ensuring the achievement of key results and operational excellence. Your responsibilities will include overseeing document indexing, imaging, quality audits, data entry and the review of Proof of Loss (POL), as well as processing policy documents and claims. You will play a critical role in handling sensitive files and processing essential documents to support our US operations. This is an excellent opportunity for a proactive and detail-oriented individual looking to make an impact within a dynamic and collaborative environment. Key Responsibilities We will start to build your skill set with the vision that you increase in competence across all activities in your role day to day but also broaden capacity across all administration areas. People & Process Management: Provide daily direction and communication to employees so that processes run in an efficient manner Assist in developing clear and measurable performance criteria for all assigned team members and remain accountable to team output and contributions Manage all established productivity and quality standards to meet or exceed goals by monitoring all productivity to ensure timely output Act as primary resource for questions and support needs Monitor and manage work queues and offer assistance when needed Manage workflow requests and ensure they are processed efficiently throughout the working day Provide coaching, feedback, performance management including and up to management of a performance improvement plan (PIP) and termination Inbound Document Indexing & Verification: Accurately and efficiently index inbound documents into document retention system Use data entry to process information from documents to ensure accuracy Classify, and index documents to correlating policyholder policies/claims Understand and recognize relevant identifiers such as policy number, claim number, etc. to accurately and efficiently support all operational departments with incoming documents Review and understand different document types, which included various legal documents Respond promptly to internal and external customer needs and request for service assistance Document and Phone Quality Audit: Review calls to verify correct information was provided and call was properly documented Perform quality audits efficiently and effectively Reviewed completed inquiries to verify correct action was taken included follow up completed as necessary Draft feedback in a coaching and positive manner Policy Document Processing Processing policy documents Perform data entry of various types of documents Identify and escalate issues in a timely manner Claims Management and Claims Payment Proof of Loss Document Evaluation and set-up for identified recertifications Correct/Update provider information Handle Failed Faxes Process Payments Quarterly and Year end evaluation of 1099s Miscellaneous Duties: Excellent oral communications skills must speak clearly and persuasively in positive or negative situations. Listens and gets clarification, responds well to questions, demonstrate group presentation skills, participates in meeting. Perform other duties and projects as assigned Skills, Knowledge & Expertise Collaboration Decision Making Skills Initiative Oral Communication Planning/Organizing Quality Written Communication Knowledge of insurance and the insurance market Excellent computer literacy with fast and accurate keyboard skills Data inputting experience and good data integrity The ability to work as part of a team To take responsibility for your workload Must be able to demonstrate adaptability and flexibility Good planning and organisational skills Previous experience working in an administration role is preferable but not essential Is proactive and resilient, seeking to get things done and, at the same time, deal with a variety of tasks Work to deadlines to achieve client service level agreements in a changing and demanding environment Able to demonstrate effective management of time and resources Can demonstrate evidence of being an effective team member, interacting positively with colleagues, and communicating effectively with diverse people Actively seeking and responding to feedback

Description Davies is looking to recruit an organised and self-motivated candidate who can join our Legal Solutions team. The Admin Assistant will provide support to the Team Leader and Claims Handlers. They will be responsible for the inputting of new claims for the department and completing other administrative tasks and activities. Key Responsibilities We will start to build your skill set with the vision that you increase in competence across all activities in your role day to day but also broaden capacity across all administration areas. Accurately input new claims within set time frames Support with CRU and NHS post and tasks Provide admin support to a team of claims handlers and to other departments when required Work closely with File Handler Assistants on administrative tasks and activities Adhere to client specific SLAs and best practice Support delivery of consistently high levels of service and productivity Skills, Knowledge & Expertise Previous admin experience Excellent IT skills including excel and inputting data accurately and efficiently Good communication skills Organisational skills with the ability to manage own workload Ability to prioritise tasks and work to deadlines Excellent attention to detail A team player Excellent client care and customer service skills About Davies We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

Department: Claims Management Location: Pune Description Davies is seeking a highly organised and self-motivated professional to join our Life & Health team as an Administrator Team Leader. In this role, you will provide leadership, guidance, and direction to a dedicated team, ensuring the achievement of key results and operational excellence. Your responsibilities will include overseeing document indexing, imaging, quality audits, data entry and the review of Proof of Loss (POL), as well as processing policy documents and claims. You will play a critical role in handling sensitive files and processing essential documents to support our US operations. This is an excellent opportunity for a proactive and detail-oriented individual looking to make an impact within a dynamic and collaborative environment. Key Responsibilities We will start to build your skill set with the vision that you increase in competence across all activities in your role day to day but also broaden capacity across all administration areas. People & Process Management: Provide daily direction and communication to employees so that processes run in an efficient manner Assist in developing clear and measurable performance criteria for all assigned team members and remain accountable to team output and contributions Manage all established productivity and quality standards to meet or exceed goals by monitoring all productivity to ensure timely output Act as primary resource for questions and support needs Monitor and manage work queues and offer assistance when neededManage workflow requests and ensure they are processed efficiently throughout the working day Provide coaching, feedback, performance management including and up to management of a performance improvement plan (PIP) and termination Inbound Document Indexing & Verification: Accurately and efficiently index inbound documents into document retention system Use data entry to process information from documents to ensure accuracy Classify, and index documents to correlating policyholder policies/claims Understand and recognize relevant identifiers such as policy number, claim number, etc. to accurately and efficiently support all operational departments with incoming documents Review and understand different document types, which included various legal documents Respond promptly to internal and external customer needs and request for service assistance Document and Phone Quality Audit: Perform quality audits efficiently and effectively Review calls to verify correct information was provided and call was properly documented Reviewed completed inquiries to verify correct action was taken included follow up completed as necessary Draft feedback in a coaching and positive manner Policy Document Processing Processing policy documents Perform data entry of various types of documents Identify and escalate issues in a timely manner Claims Management and Claims Payment Proof of Loss Document Evaluation and set-up for identified recertifications Correct/Update provider information Handle Failed Faxes Process Payments Quarterly and Year end evaluation of 1099s Miscellaneous Duties: Excellent oral communications skills must speak clearly and persuasively in positive or negative situations. Listens and gets clarification, responds well to questions, demonstrate group presentation skills, participates in meetings Perform other duties and projects as assigned Skills, Knowledge & Expertise C ollaboration Decision Making Skills Initiative Oral Communication Planning/Organizing Quality Written Communication Knowledge of insurance and the insurance market Excellent computer literacy with fast and accurate keyboard skills Data inputting experience and good data integrity The ability to work as part of a team To take responsibility for your workload Must be able to demonstrate adaptability and flexibility Good planning and organisational skills Previous experience working in an administration role is preferable but not essential Is proactive and resilient, seeking to get things done and, at the same time, deal with a variety of tasks Work to deadlines to achieve client service level agreements in a changing and demanding environment Able to demonstrate effective management of time and resources Can demonstrate evidence of being an effective team member, interacting positively with colleagues, and communicating effectively with diverse people Actively seeking and responding to feedback

Department: Claims Management Location: Pune Description Davies is looking to recruit an organised and self-motivated candidate who can join our Legal Solutions team. The Admin Assistant will provide support to the Team Leader and Claims Handlers. They will be responsible for the inputting of new claims for the department and completing other administrative tasks and activities. Key Responsibilities We will start to build your skill set with the vision that you increase in competence across all activities in your role day to day but also broaden capacity across all administration areas. Accurately input new claims within set time frames Support with CRU and NHS post and tasks Provide admin support to a team of claims handlers and to other departments when required Work closely with File Handler Assistants on administrative tasks and activities Adhere to client specific SLAs and best practice Support delivery of consistently high levels of service and productivity Skills, Knowledge & Expertise Previous admin experience Excellent IT skills including excel and inputting data accurately and efficiently Good communication skills Organisational skills with the ability to manage own workload Ability to prioritise tasks and work to deadlines Excellent attention to detail A team player Excellent client care and customer service skills