Insurance Product Specialist II IND [T500-21671]

About us:

We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against fire, natural disasters, and other perils. Serving over a quarter of the Fortune 500 and major corporations globally, we deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive.

FM India is a strategic location for driving our global operational efficiency. Our presence in India allows us to leverage the country’s talented workforce and advance our capabilities to serve our clients better. We have diverse corporate functions that emphasize research, advanced technologies like AI and analytics, risk engineering, research, finance, marketing, HR, etc. working together to provide innovative solutions and nurture lasting relationships – from co-workers to clients.

Role Title: Insurance Product Specialist II

Position Summary:

Handles small and medium-sized worldwide accounts under supervision requiring technical knowledge of systems and procedures. Follows corporate rules, guidelines and governance for processing policy documentation in support of worldwide insurance programs following defined processes. Maintains all aspects of client information in all appropriate systems for designated territories. Coordinates the efforts of multiple resources to ensure procedures and workflows are properly followed. Interacts with internal and external clients. This is the first of three levels within the job family. Work at this level needs to be verified and approved.

Job Responsibilities:

• Performs various insurance and reinsurance processes under supervision and direction in order to ensure timely delivery of quality products to new and existing clients. All activities are in support and at the direction of the authorized individual(s) within FM licensed territories
• Creates underlyer policies and invoices in accordance with client and corporate instructions for designated territories.
• Prepares and distributes documentation to WorldReach Partners including, but not limited to, pre renewal information, initial policies, associated documentation and endorsements utilizing appropriate delivery methods.
• Maintains all required tracking systems in line with Corporate guidelines.
• Tracks deadlines and interacts with all areas of the business. Processes accurate data and information. Accurately records data and maintains integrity of all applicable systems.
• Ensures compliance with various domestic and international guidelines.

Skill and Experience:

• 1 to 2 years of experience required to perform essential job functions.
• Additional Experience Qualifier (optional): Preferably within an insurance, finance or other regulatory environment. Combination of education and work experience will be considered.
• Knowledge of Microsoft Offices applications
• Strong computer skills, including the ability to perform internet research
• Excellent written and verbal communication skills
• Ability to prioritize and manage multiple tasks
• Customer-focus Detail orientated Team orientation
• Excellent interpersonal skills
• Proven math and analytical skills
• Proficiency in English is required.
• Multiple language skills preferred. French, Spanish or Portuguese is a plus.

Must Have Skills:

• Proficient in Microsoft 365 and ability to learn and understand proprietary business systems and workflow tools.
• Excellent communication skills, both oral and written English.
• Strong problem-solving skills and analytical skills
• Strong attention to detail and proofreading skills
• Self-motivated, shows initiative
• Strong math aptitude
• Excellent organizational and time management skills, ability to plan and prioritize work to meet deadlines.
• Flexibility/adaptability to change, works well under pressure
• Strong ability to multi-task; executing multiple tasks simultaneously
• Proficient in researching issues, identifying problems and finding solutions
• Consistently provides a high level of accuracy and productivity
• Ability to work independently but be a team player; potentially be trainer/mentor

Education and Certifications:

• High School or GED
• College/University coursework is preferred.

Work location: