About FM: FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India located in Bengaluru is a strategic location for driving FM's global operational efficiency that allows them to leverage the country’s talented workforce and advance their capabilities to serve their clients better. Role Title: Business Administration Manager Position Summary: This position works closely with the Head of FM India and is responsible for managing various administrative functions for FM India in Bengaluru including handling day to day support and coordination with the senior management team and all other locally based managers and employees. The business administration manager will be responsible for developing internal communication protocols, creating and streamlining administrative procedures, inventory control, office staff supervision and identify opportunities for operational efficiency. Ensures cost effective use of supplies, equipment and office space while adhering to FM’ s purchasing policies and procedures. Coordinates local oversight of and ensures compliance with health and safety programs. Partners with business resource groups with divisional and local committees to align diversity and inclusion initiatives within the operations. Serves as a local contact for employees and is responsible for referring and escalating issues to the relevant function or manager. Responsible for managing day-to-day operations of the FM India office and providing administrative support to the Site Leader and senior staff. The role also supports employee engagement, local events, onboarding programs, social media presence, and inventory of welcome kits. Job Responsibilities: Responsible for the administrative support function for FM India which includes managing a team of direct reports providing various administrative duties in support of the operations and management team. Managing includes responsibility for hiring, performance management, and training for these employees. Ensures that facilities and resources necessary for the office are available and maintained in accordance with company and safety policies. Coordinates office space supplies and equipment. Designated as the main contact with landlord for office and building issues. Works with procurement staff to assure all locally sourced 3rd party support, service and supply contracts are reviewed annually and renegotiated, as necessary. Consults with management on office requirements. Maintains office administration processes and procedures and communicates to all employees. Coordinates internal communications which may include local announcements for new hires, promotions and office celebrations; coordinates onsite and local office events such as annual health fairs, annual meeting activities (e.g., kick-offs, mid-year and year end events); building safety, tour of local offices, coordination of office space for new employee and local badge; acts as liaison to local security on employee badges and new hire equipment requirements. May assist with the collection of equipment for employees exiting the company. Under the guidance of the Risk Management function, this individual will coordinate and be the main point of contact for management of environmental, health and safety for the Operations / Branch office. Responsibilities include participating on the local safety committee, coordinating emergency evacuations, office closings, and communications, coordinating and procuring safety equipment; facilitating ergonomics support; and local coordination of Workers Compensation (or local equivalent program) and AED/first aid/CPR local program management. Coordinates efforts to support management of office in accordance with FM standards, safe working environment for employees, visitors, and contractors. Coordinates reporting and recordkeeping to ensure country/state and corporate requirements are met. Supports an inclusive workplace where all employees feel a sense of belonging, including listening to employees, building community, and supporting a respectful workplace. Acts as a resource to provide local information and triages employee issues and refers them to the designated HRBP or the respective department such as payroll, benefits, travel, etc. Also, acts as a liaison to the corporate finance team on behalf of the operations manager on budget and expenses and local fleet management oversight. Where applicable in region, collaborate with the Business Resource Group (BRG) Committee Leads to advocate for location-specific inclusion events and initiatives as part of a division-wide BRG plan. Support local coordination, execution, and communication with employees. Ensure initiatives align with business cycles to minimize disruptions. Measure and report metrics associated with initiatives and events *Other duties that may be assigned based on local regulatory or managerial needs. Skill and Experience: 3 to 5 years of experience required to perform essential job functions. Additional Experience Qualifier (optional): Prior management or supervisor experience. Strong verbal and written communication skills. Excellent customer service skills. Solid business acumen and project management skills. Time management skills with ability to multitask and manage a wide variety of tasks and projects with effective results. Ability to work independently or on a team. Strong leadership and managerial ability. Ability to influence all levels of the organization. Current knowledge of Health & Safety legislation, practices and procedures. Proven decision-making skills and ability to work with strict timelines. Management experience is a plus Must Have Skills: Office Administration M365 Communications Process and operational efficiency Detail orientation and organization Collaboration Education and Certifications: High School or GED A combination of education of and experience may be considered. Work location: Bengaluru

About FM: FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India located in Bengaluru is a strategic location for driving FM's global operational efficiency that allows them to leverage the country’s talented workforce and advance their capabilities to serve their clients better. Role Title: Principal Business Process Consultant Position Summary: This role is responsible for leading process transformation, complex problem solving and Lean implementation efforts across the enterprise with a focus on measurable and sustainable results. This role requires a system thinker who can operate effectively at all levels of the organization and is excited to create tangible value for the company. Initiatives typically have a high complexity, risks and require a large number of resources in support of highly complex business unit, corporate goals, and organizational changes. The consultant is viewed as a leader in the organization, with the ability to facilitate difficult discussions, provide candid feedback and be a trusted advisor to project sponsors. Job Responsibilities: Continuous Improvement: Responsible for orchestrating and leading process improvement initiatives across the enterprise, including understanding the current state, quantifying the opportunity, facilitating future state design, and leading a team through the execution of improvement opportunities. Apply systematic / structured approach to lead and identify underlying process improvements to be more efficient and effective and actively execute changes and enhancements Ensure that initiatives are on track and that assigned team members are utilized efficiently and effectively. Continuously communicate the status to key stakeholders. Document risks and issues and ensure mitigation activities are in place to minimize impact. Ensure alignment with interdependent efforts. Help to build out and maintain consistent and scalable Continuous Improvement, process reengineering and Lean practices for the organization. Provide thought leadership in Continuous Improvement disciplines and effectively partner with leaders throughout the company to provide and execute on recommendations. Independently design and facilitation large-scale, complex problem-solving sessions with a broad spectrum of stakeholders. Drive the preparation process including knowledge book development, stakeholder updates, and detailed agenda creation. Independently Partner with business leaders and front-line employees to implement a Lean management system. Coach front-line leaders and employees on how to manage effectively in a Lean management system. Establish metrics and OKRs to track business performance with the ability lead and coach corrective action efforts with business owners. Interact effectively with all levels of the organization; develop strong working relationships with key stakeholders. Ability to analyze process data sets and summarize key findings for a process owners and key stakeholders. Mentorship & Continuous Improvement: Be recognized as Subject Matter Expert on Lean, process reengineering, and continuous improvement. Champion and promote the use of Lean and continuous improvement standards and best practices across the organization. Mentor others in the organization and consult, train and advise on these skills sets. Assist in building out and improving the continuous improvement standards and continuously improving them to ensure better outcomes. Essential Functions & Responsibilities: Function as CI Process Management Lead for large-scale projects and medium-sized initiatives, ensure alignment to strategic goals and metrics; partner with Sponsor & PPM; establish measures of success and structure; lead/direct program team; resolve issues; manage risks; communicate status; and orchestrate successful & timely execution on stated objectives Assist Lean and metric development activities and apply a structured approach to assist is the execution of an implementation strategy and plan that drives adoption of continuous improvement behaviors across departments. Assist with the development of Lean and continuous improvement best practices and standards across the organization. Consult as needed on programs / projects across the enterprise. Serve as a mentor to individuals looking learn and practice Lean and continuous improvement within FM. Skill and Experience: 7-9 years of total experience required Additional Experience Qualifier (optional): 5+ years of experience in continuous improvement, project management, and change management roles with successful track record of leading large-scale programs over multi-year timeframes. Experience operating within a corporate CI/Lean environment and building out new approaches, artifacts, and strategies to improve project and change implementation. Experience leading large-scale projects that drive organization-wide changes and large and demonstrated strength as change champion. Lean or Continuous Improvement certification (e.g., Black Belt) Leadership: Create an environment where the team is inspired, engaged, and motivated. Help the team identify and remove barriers that get in the way of improving processes. Planning & Organizing: Demonstrate a logical, systematic, and orderly approach to establish structure and drive alignment necessary to deliver improvement results. Able to monitor team performance and adjust plans or pace based on progress, performance, risks, and issues. Strategic Thinking: Ability to challenge conventional thinking, ask the right questions and identify opportunities to prepare for future eventualities. Proactively implement plans and contingencies to address future needs. Partnership Building: Strong networking, influencing, and partnering skills, especially in terms of navigating FM’s organization to coordinate across a large and varied set of stakeholders. Presentation & Communication: Strong communication skills (including written and oral presentation skills) with ability to communicate and adapt communication to all levels of the organization. Problem Solving: Skilled at identification, articulation, and scoping of problems in a complex environment. Ability to identify root cause using a structure approach and implement solution in timely manner. Able to balance the needs of different stakeholders in recommendations and solutions. Change Management: Ability to quickly develop understanding of new operating model concepts and drive change adoption. Technical Ability: Expert knowledge of process improvement tools and frameworks along with the ability to expertly analysis process performance data. Must Have Skills: Business process transformation in service-based organizations. Facilitation; process improvement workshops (Kaizen, Value Stream, Workout). Business process mapping and design using Visio and Lucidchart. Operational metrics analysis (SLAs, cycle time, capacity, etc.). Preferred: Lean Six Sigma Black Belt certification and strong stakeholder influence Education and Certifications: BE/ B.Tech or Any Master's Degree Work location: Bengaluru

About FM: FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India located in Bengaluru is a strategic location for driving FM's global operational efficiency that allows them to leverage the country’s talented workforce and advance their capabilities to serve their clients better. Role Title: Intake and Delivery Specialist I Position Summary: This is the first of three levels within the Consulting & Technical Services Intake & Delivery Specialist job family and requires extensive supervision and mentoring. The incumbent's main responsibility is to assist with maximizing the Technical & Plan Review Consultant's time engaging and collaborating with clients, in addition to other potential location-based services. The incumbent will manage the intake of both plan review submittals and/or reported impairments, conduct cursory assessments of requests for completeness, ensure data integrity and file/record completeness within respective system(s). The incumbent is responsible for logging all plan review submittals, reported impairments, monitoring correspondence inboxes and conducting/tracking follow-up activities within established timeframes, respectively. The incumbent will manage the final distribution of the plan review letter per the established processes and protocols. At the direction of the Technical Consultant and/or Consulting & Technical Services Manager, the incumbent will distribute the impairment outcome correspondence per the established processes and protocols. Provides exceptional internal and external customer service and takes strong ownership of the intake and delivery processes. Interacts with team members across assigned territory (including DSPs/PCs/Field Engineers) daily/as needed and will follow best practices to meet Service Level Objectives to while providing the high levels of client satisfaction. Incumbents require strong customer service skills. Operates as a vital member of the Consulting & Technical Services team focused on positive customer experience in the most optimal and professional manner possible with an emphasis on efficiency and logistics support. Routinely coordinates and collaborates with ESD management and respective Technical & Plan Review Consultants. Continually reviews processes for opportunities to leverage technology and / or improve processes for efficiency gains which lead to enhanced to enhance job satisfaction and client experience. Their efforts directly contribute to the execution and achievement of the operations' objectives. Job Responsibilities: Under extensive training and mentoring will perform the intake of plan submittals and reported impairments for assigned territory which includes ensuring complete and consistent data integrity within respective system(s) as per established processes and protocols, as well as the ultimate delivery of associate correspondence and performing associated follow-up activities. Will engage with Technical Consultants as needed for support with technical plan submittal review, plan reviewer assignment / dispatch, as well as Loss Expectancy development and validation. Establishes working partnerships with clients and team members while providing exceptional customer service. Monitor overall timeliness and ensure follow-up efforts are conducted as needed. Performs routine monitoring to ensure data accuracy, integrity, timeliness and completion of work within territory. Skill and Experience: 6 months to 1 years of experience required to perform essential job functions. Excellent MS Office Skills (Microsoft Word, Outlook & Excel skills with the ability to learn new systems) Detail-oriented Excellent organizational, problem-solving, and decision-making skills Embraces teamwork Excellent interpersonal and communication skills; verbal and written Both self-motivated and team-oriented Attention to detail and proofreading skills Strong analytical skills Strong problem-solving capability Strong planning and organizational skills with ability to prioritize tasks and meet deadlines Ability to multi-task Bilingual skills are a plus Must Have Skills: Proficiency in usage of MS 365 and ability to learn and understand proprietary business systems and workflow tools. Fluent reading / writing English. Prefer additional language skills: French, Spanish, German, Portuguese Education and Certifications: 4 Year College Degree / Bachelors preferred . Work location: Bengaluru

You will be responsible for managing various administrative functions for FM India in Bengaluru, including handling day-to-day support and coordination with the senior management team and all other locally based managers and employees. As the Business Administration Manager, you will develop internal communication protocols, streamline administrative procedures, supervise office staff, and identify opportunities for operational efficiency. Your role will involve ensuring cost-effective use of supplies, equipment, and office space while adhering to FM's purchasing policies and procedures. Additionally, you will coordinate local oversight of health and safety programs and partner with business resource groups to align diversity and inclusion initiatives within the operations. You will serve as a local contact for employees, referring and escalating issues to the relevant function or manager. Your responsibilities will also include managing the day-to-day operations of the FM India office, providing administrative support to the Site Leader and senior staff, supporting employee engagement, local events, onboarding programs, social media presence, and inventory of welcome kits. In this role, you will lead a team of direct reports to provide various administrative duties in support of the operations and management team. You will be responsible for hiring, performance management, and training for these employees. Ensuring that facilities and resources necessary for the office are available and maintained in accordance with company and safety policies will be a key aspect of your role. You will coordinate office space supplies and equipment, maintain office administration processes and procedures, and communicate effectively with all employees. Additionally, you will act as the main contact with the landlord for office and building issues and work with procurement staff to review and renegotiate locally sourced 3rd party support, service, and supply contracts. You will also coordinate internal communications, office events, building safety, and office space for new employees. Collaborating with the Risk Management function, you will coordinate and be the main point of contact for the management of environmental, health, and safety for the Operations/Branch office. This will involve participating in the local safety committee, coordinating emergency evacuations, office closings, and communications, as well as facilitating ergonomics support and local coordination of Workers Compensation and first aid/CPR programs. You will ensure a safe working environment for employees, visitors, and contractors, and coordinate reporting and recordkeeping to meet country/state and corporate requirements. Additionally, you will collaborate with the Business Resource Group Committee Leads to advocate for location-specific inclusion events and initiatives, ensuring alignment with business cycles and measuring and reporting metrics associated with initiatives and events.,

FM is a 190-year-old, Fortune 500 commercial property insurance company with a unique focus on science and risk engineering. With over 6,000 employees, FM serves a quarter of the Fortune 500 and major corporations globally, delivering data-driven strategies for resilience, business continuity, and organizational empowerment. FM India in Bengaluru plays a crucial role in enhancing FM's global operational efficiency by leveraging the country's talented workforce. As a Principal Business Process Consultant, you will lead process transformation and Lean implementation efforts across the enterprise, focusing on measurable and sustainable results. This role involves collaborating with various levels of the organization, facilitating discussions, providing feedback, and guiding project sponsors. Your responsibilities will include orchestrating and leading process improvement initiatives, designing future state processes, executing improvement opportunities, and ensuring alignment with organizational goals. You will also establish and maintain Continuous Improvement practices, mentor others in Lean methodologies, and drive the implementation of a Lean management system. To be successful in this role, you should have 7-9 years of experience in continuous improvement, project management, and change management, with a track record of leading large-scale programs. Strong leadership, strategic thinking, partnership building, presentation, problem-solving, and change management skills are essential. Additionally, expertise in business process transformation, facilitation, process mapping, operational metrics analysis, and Lean Six Sigma certification are preferred. As the CI Process Management Lead, you will oversee large-scale projects, ensure alignment with strategic goals, resolve issues, manage risks, and communicate project status effectively. Your ability to drive adoption of continuous improvement behaviors, develop best practices, and mentor others in Lean methodologies will be crucial for success. If you have a BE/B.Tech or Master's degree and a passion for driving organizational change through process improvement, this role offers an exciting opportunity to make a meaningful impact at FM's Bengaluru location.,

About us: We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against fire, natural disasters, and other perils. Serving over a quarter of the Fortune 500 and major corporations globally, we deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India is a strategic location for driving our global operational efficiency. Our presence in India allows us to leverage the country’s talented workforce and advance our capabilities to serve our clients better. We have diverse corporate functions that emphasize research, advanced technologies like AI and analytics, risk engineering, research, finance, marketing, HR, etc. working together to provide innovative solutions and nurture lasting relationships – from co-workers to clients. Role Title: Quality Assurance Specialist Position Summary: Contributes directly to a project team or application support groups in the execution of effective Quality Assurance procedures and defect prevention/detection processes for corporate and client area information systems, across multiple computing environments. May lead the quality assurance effort as the sole QA staff member on a small project or may participate as part of a quality assurance team on a larger project. Reports on the quality of a product release to the project manager at any time identifying where the software meets or fails to meet the defined user requirements. May lead the defect triage on a small project or participate in this effort on a larger project. This is the second position in the Quality Assurance job family. The goal of this position is to support the delivery of a system that will address the organization’s business need or problem as defined in the requirements. Job Responsibilities: Identifies detail business design requirements which need to be tested and determines what constitutes an appropriate test for these requirements. Identifies requirements that need clarification in order to develop an appropriate test. Obtains clarification from other project team roles. Develops and maintains specific test cases (i.e. test data, test processes, and test results) for component / assembly testing, integration testing, system testing, security and control testing, online help and user interface testing, and regression testing. Test cases need to be detailed such that they may be executed by other team members. Plans, tests, and reports the results of manual and automated functional testing; identifies and tracks defects and interacts with development staff to isolate and resolve; retests to confirm defects have been corrected. Validates functionality across system releases. Develops automated test scripts where appropriate. Promotes necessary level of communication among the project team to ensure QA efforts are visible and well understood. May be the communication person to business stakeholders on a small project. Skill and Experience: 1-3 years of Experience Required to Perform Essential Job Functions Additional Experience Qualifier (optional): 2+ years of experience in systems quality environment or other applicable experience. TECHNICAL KNOWLEDGE: Knowledge of the relevant technical computing environment(s), including operating system, database management system, application development framework. Solid understanding of test case management tools, test case generation techniques, and problem tracking / reporting systems. Solid understanding of current business processes in at least one functional business area. TECHNICAL SKILLS: Demonstrated ability to analyze business requirements and understand business activity and information models in order to develop appropriate test plans. Demonstrated ability to perform functional, integration, and regression testing and to accurately evaluate and document the results. Some experience using automated testing tools and tracking systems. SOFT SKILLS: Solid analytical ability and communication skills, strong judgment, and the ability to work effectively with business personnel and IS management and staff. Demonstrated ability to work in a self-directed manner and take responsibility for results Must Have Skills: Programming Proficiency: Strong experience with programming languages such as C# and JavaScript. Testing Tools & Frameworks: Familiarity with modern testing tools and frameworks for software quality assurance. SQL & Data Analysis: Proficient in SQL and advanced techniques for analyzing data. Test Automation: Skilled in developing and executing automated test scripts. Test Strategy & Planning: Expertise in creating and implementing comprehensive test strategies and test plans. Education and Certifications: BE/ B.Tech/ Any Master's Degree Work location: Bengaluru

About Us: We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against fire, natural disasters, and other perils. Serving over a quarter of the Fortune 500 and major corporations globally, we deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India is a strategic location for driving our global operational efficiency. Our presence in India allows us to leverage the country’s talented workforce and advance our capabilities to serve our clients better. We have diverse corporate functions that emphasize research, advanced technologies like AI and analytics, risk engineering, research, finance, marketing, HR, etc. working together to provide innovative solutions and nurture lasting relationships – from co-workers to clients. Role Title: Software Engineering Manager Position Summary: This role is a player / coach manager and a contributing member of their technology teams. The role oversees technology delivery of their teams, which may be comprised of full-time technologists, contingent workers, and / or vendor partners. This role guides technology direction and leads technical initiatives for their product teams. It is the quality gatekeeper of their teams and ensures FM development, security, and test standards are followed by overseeing coding process and ensures standards and process such as code reviews, refinement, and releases are followed through their technical guidance and leadership. The role is a servant leader and helps to remove obstacles from their teams proactively identifying risk and providing technology proof of concept and templates. The focus is on building strong teams and ensures their team members have the appropriate technical skills and cultural fit through coaching and mentoring. This role helps to build and maximize the capabilities and skills within and across the Software Engineering department. The role is responsible for the development and growth of their full-time employees and building of their individual competencies. They are responsible for team composition optimization, for reviewing priorities and assessing resource and or backlog redirection, for metrics associated with talent evolution, and for all other administrative responsibilities within the department. This role is a technologist who identifies relevant technology trends and tools that could improve skillsets within the organization and overall technology product delivery. The role holder acts as practice leader who engages with product owners as a technical SME. Job Responsibilities: Technical Value Delivery – Team Level for all Team Members: Driving Delivery & Tech Needs. Quality Gatekeeper: Coding Process, Code Reviews, Refinement, Releases, Technical Guidance & Leadership. Remove Blockers - Raise Risks, CRs, Paves the Way via POCs, Templating. Removes Distractions. Team Building - Building Strong Dev Teams, Tech & Cultural Fit Eval, Coach & Mentor the Team. Administration – Team Level: Admin of/for Direct Reports both full-time and contingent: Hiring, Workday Admin, HR, Immigration, Required Training, Access, Contracts, Legal, Budgeting, Planning. Provide technical leadership for successful platform and project implementations Develops Talent – Individual Level for Full Time Employees, 1:1s, Individual Coach & Mentor, Training, Finding New Opportunities, Performance Reviews, Promotions. Assist to expand Capabilities – SBE, Tech Product Level: Drives Strategy, Leading Strategic Org Objectives: Future Tech Needs, POCs, Community of Interest sponsorship. Skill and Experience: 7 to 9 years of experience required to perform essential job functions. Additional Experience Qualifier (optional): Experience as a team lead in development and evaluating technologies, running effective technology proof of concepts. Experience interviewing, hiring and assessing personnel. Experience in coaching, mentoring, and developing highly motivated technical workforce. Strong background in appropriate area of technology. Communication skills to provide guidance and education on new concepts and practices to engineering team members; Ability to provide clear and direction communication regarding performance and skill development; Proven skills in coaching engineering team members in the areas of performance, standards and work methods; Proven ability to resolve conflicts in within and across teams; before they escalate (mediation skills); Ability to assist in the organization events (theme meetings, hackathons) in the subject area; Ability to create an atmosphere of trust and comfortable and efficient work environment. 3+ years' experience working with DevOps, CI/CD, GitOps, Agile methodologies. Must Have Skills: Enterprise software architecture and full SDLC, including AI tooling Proficient in HTML, CSS, C#, .NET, JavaScript, and SQL Cloud-native development and containerization technologies Strong software quality, security, and CI/CD practices Skilled in integration technologies and API design, including GraphQL Education and Certifications: B. E/ B.Tech/ Any Master's degree Work location: Bengaluru

About Us: We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against fire, natural disasters, and other perils. Serving over a quarter of the Fortune 500 and major corporations globally, we deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India is a strategic location for driving our global operational efficiency. Our presence in India allows us to leverage the country’s talented workforce and advance our capabilities to serve our clients better. We have diverse corporate functions that emphasize research, advanced technologies like AI and analytics, risk engineering, research, finance, marketing, HR, etc. working together to provide innovative solutions and nurture lasting relationships – from co-workers to clients. Role Title: Software Engineering Manager Position Summary: This role is a player / coach manager and a contributing member of their technology teams. The role oversees technology delivery of their teams, which may be comprised of full-time technologists, contingent workers, and / or vendor partners. This role guides technology direction and leads technical initiatives for their product teams. It is the quality gatekeeper of their teams and ensures FM development, security, and test standards are followed by overseeing coding process and ensures standards and process such as code reviews, refinement, and releases are followed through their technical guidance and leadership. The role is a servant leader and helps to remove obstacles from their teams proactively identifying risk and providing technology proof of concept and templates. The focus is on building strong teams and ensures their team members have the appropriate technical skills and cultural fit through coaching and mentoring. This role helps to build and maximize the capabilities and skills within and across the Software Engineering department. The role is responsible for the development and growth of their full-time employees and building of their individual competencies. They are responsible for team composition optimization, for reviewing priorities and assessing resource and or backlog redirection, for metrics associated with talent evolution, and for all other administrative responsibilities within the department. This role is a technologist who identifies relevant technology trends and tools that could improve skillsets within the organization and overall technology product delivery. The role holder acts as practice leader who engages with product owners as a technical SME. Job Responsibilities: Technical Value Delivery – Team Level for all Team Members: Driving Delivery & Tech Needs. Quality Gatekeeper: Coding Process, Code Reviews, Refinement, Releases, Technical Guidance & Leadership. Remove Blockers - Raise Risks, CRs, Paves the Way via POCs, Templating. Removes Distractions. Team Building - Building Strong Dev Teams, Tech & Cultural Fit Eval, Coach & Mentor the Team. Administration – Team Level: Admin of/for Direct Reports both full-time and contingent: Hiring, Workday Admin, HR, Immigration, Required Training, Access, Contracts, Legal, Budgeting, Planning. Provide technical leadership for successful platform and project implementations Develops Talent – Individual Level for Full Time Employees, 1:1s, Individual Coach & Mentor, Training, Finding New Opportunities, Performance Reviews, Promotions. Assist to expand Capabilities – SBE, Tech Product Level: Drives Strategy, Leading Strategic Org Objectives: Future Tech Needs, POCs, Community of Interest sponsorship. Skill and Experience: 7 to 11 years of experience required to perform essential job functions. Additional Experience Qualifier (optional): Experience as a team lead in development and evaluating technologies, running effective technology proof of concepts. Experience interviewing, hiring and assessing personnel. Experience in coaching, mentoring, and developing highly motivated technical workforce. Strong background in appropriate area of technology. Communication skills to provide guidance and education on new concepts and practices to engineering team members; Ability to provide clear and direction communication regarding performance and skill development; Proven skills in coaching engineering team members in the areas of performance, standards and work methods; Proven ability to resolve conflicts in within and across teams; before they escalate (mediation skills); Ability to assist in the organization events (theme meetings, hackathons) in the subject area; Ability to create an atmosphere of trust and comfortable and efficient work environment.3+ years' experience working with DevOps, CI/CD, GitOps, Agile methodologies. Must Have Skills: Enterprise software architecture and full SDLC, including AI tooling Proficient in HTML, CSS, C#, .NET, JavaScript, and SQL Cloud-native development and containerization technologies Strong software quality, security, and CI/CD practices Skilled in integration technologies and API design, including GraphQL Education and Certifications: B.E/ B.Tech/ Any Master's Degree Work location: Bengaluru

About FM: FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India located in Bengaluru is a strategic location for driving FM's global operational efficiency that allows them to leverage the country’s talented workforce and advance their capabilities to serve their clients better. Role Title: Associate Software Engineer Position Summary: Participates as a team member in the development and maintenance of multi-tiered business applications. Individuals holding this position are expected to work closely with a mentor and occasionally work independently as a member of a team. Incumbents are learning relevant technologies. This individual also participates fully in all team practices and standards. This role interfaces with team members to evaluate defined complex business requirements and processes. Incumbents play a role in building application solutions which may involve diverse development platforms, software, hardware, technologies, and tools. Demonstrates personal accountability for successful outcomes. Supports quality efforts within the team. Job Responsibilities: Analysis & Design - Works with senior team members on software solutions. Learns to build secure, maintainable, testable, and evolvable software. Participates in designing software solutions and prepares technical documentation. Participates in design reviews to learn best practices and design patterns. Contributes to the product backlogs Development - Estimation: Learns to develop technical estimates and timeframes. Coding: Helps build business applications and prepares technical specifications to develop software solutions. Gains understanding of FM best practices, architectural principles, and security standards. Develops software to transform and migrate data across environments. Actively participates in peer code reviews and mentoring from senior team members to learn and demonstrate code quality. Test Automation: Responsible for writing pre-deployment automated tests for own delivered code. Participates in testing and debugging of overall system as required. Support: Supports effort to implement application in production and support post-production. Development work includes detailed, high-quality documentation at appropriate level to allow for maintenance and support. Research - Participates in continuous improvement through training and experimentation to stay abreast of the changing technological landscape and presents value to the product organization. Engages in delivery of applicable enterprise initiatives. Participates within learning forums. Skill and Experience: 1 to 1.5 years of experience required to perform essential job functions. Additional Experience Qualifier (optional): 1+ years of application development experience with large scale business applications in a fast paced iterative development environment Object-oriented design, development, and implementation of business applications in current computing architectures. Demonstrate ability to learn some of the relevant technologies preferred: front end tools, middleware, Databases, ORMs, development frameworks, design patterns, API design, Test Automation, DevOps, Cloud Architecture, and Enterprise Integration Patterns. Ability to demonstrate good analytical and problem-solving skills. Ability to develop estimates. Strong interpersonal skills are required. Strong work ethic and ability to demonstrate personal accountability for successful product delivery. Strong verbal and written communication skills. Receptive and responsive to mentoring from team members and shows commitment to the product and team. Demonstrates a sense of urgency and focuses on delivery. Must Have Skills: Enterprise SDLC: Strong experience with the full software development lifecycle in enterprise environments. Programming Languages: Proficient in HTML, CSS, C#, JavaScript, and SQL. Cloud: Hands-on experience with cloud technologies for scalable application deployment. Software Quality & Security: Deep understanding of software quality assurance and cybersecurity principles and practices. Integration & API Design: Skilled in designing and implementing APIs and system integrations. Education and Certifications: B.E/ B.Tech/ Any Master's Degree Work location: Bengaluru

About Us: We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against fire, natural disasters, and other perils. Serving over a quarter of the Fortune 500 and major corporations globally, we deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India is a strategic location for driving our global operational efficiency. Our presence in India allows us to leverage the country’s talented workforce and advance our capabilities to serve our clients better. We have diverse corporate functions that emphasize research, advanced technologies like AI and analytics, risk engineering, research, finance, marketing, HR, etc. working together to provide innovative solutions and nurture lasting relationships – from co-workers to clients. Senior Software Engineering Manager Position Summary: This role is a player / coach manager and a contributing member of multiple technology teams. It oversees technology delivery of their teams, which may be comprised of full-time technologists, contingent workers, and/or vendor partners. This role guides technology direction and leads technical initiatives at an organization level and across product teams. They are the quality gatekeeper of their teams and ensures FM development, security, and test standards are followed by overseeing coding process and ensures standards and process such as code reviews, refinement, and releases are followed through their technical guidance and leadership. They are a servant leader and helps to remove obstacles from their teams proactively identifying risk and providing technology proof of concept and templates. This role is focused on building strong teams and ensures their team members have the appropriate technical skills and cultural fit through coaching and mentoring. The role helps to build and maximize the capabilities and skills within and across the Software Engineering department. They are responsible for the development and growth of their full-time employees and building of their individual competencies. They are responsible for team composition optimization, for reviewing priorities and assessing resource and or backlog redirection, for metrics associated with talent evolution, and for all other administrative responsibilities within the department. The role holder is a technologist who identifies relevant technology trends and tools that could improve skillsets within the organization and overall technology product delivery. This role acts as practice leader who engages with product owners as a technical SME. Job Responsibilities: Technical Value Delivery – Team Level for all Team Members: Driving Delivery & Tech Needs. Quality Gatekeeper: Coding Process, Code Reviews, Refinement, Releases, Technical Guidance & Leadership. Remove Blockers - Raise Risks, CRs, Paves the Way via POCs, Templating. Removes Distractions. Team Building - Building Strong Dev Teams, Tech & Cultural Fit Eval, Coach & Mentor the Team. Administration – Team Level: Admin of/for Direct Reports both full-time and contingent: Hiring, Workday Admin, HR, Immigration, Required Training, Access, Contracts, Legal, Budgeting, Planning. Develops Talent – Individual Level for Full Time Employees, 1:1s, Individual Coach & Mentor, Training, Finding New Opportunities, Performance Reviews, Promotions. Expand Capabilities – SBE, Tech Product Level: Drives Strategy, Leading Strategic Org Objectives: Future Tech Needs, POCs, Community of Interest sponsorship. Skill and Experience: 9 to 14 years of Experience Required to Perform Essential Job Functions. Additional Experience Qualifier (optional): Experience in development and evaluating technologies, running effective technology proof of concepts, and managing technology vendor relationships. Experience interviewing, hiring and assessing personnel. Experience in coaching, mentoring, and developing highly motivated technical workforce. Strong background in appropriate areas of technology. Communication skills to provide guidance and education on new concepts and practices to engineering team members; Ability to provide clear and direction communication regarding performance and skill development; Proven skills in coaching engineering team members in the areas of performance, standards and work methods; Proven ability to resolve conflicts in within and across teams; before they escalate (mediation skills); Ability to organize events (theme meetings, hackathons) in the subject area; Ability to create an atmosphere of trust and comfortable and efficient work environment. Must Have Skills: Enterprise software architecture and full SDLC, including AI software tooling HTML, CSS, C#, .NET, JavaScript, and SQL Cloud-native development, containerization, and integration/API design Software quality and security principles and practices Low-code platforms like OutSystems or MS Power Platform is a plus Education and Certifications: BE/ B.Tech/ Any Master's Degree Work location: Bengaluru

About FM: FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India located in Bengaluru is a strategic location for driving FM's global operational efficiency that allows them to leverage the country’s talented workforce and advance their capabilities to serve their clients better. Role Title: Senior Business Analyst Position Summary: The Senior Business Analyst is responsible for the collection, evaluation, understanding, and communication of business requirements involved in the development of new or the modification and ongoing support of existing enterprise business applications. This position is the second of four levels within the Business Analysis job family. Job Responsibilities: Participates in system requirements definition, testing, training, implementation, and support of enterprise wide business applications. Solicits business requirements through interviews, workshops, and/or existing system documentation or procedures. Uses industry standard analysis techniques to uncover business requirements, such as data flow modeling, use-case analysis, and workflow analysis. Documents the results of analysis activities using the appropriate templates and tools. Makes recommendations regarding necessary changes on deliverables expected from other groups. Works with other development groups to ensure an integrated business solution. Assumes the responsibility of project manager for projects that are limited in scope and are, generally, modifications to an existing application. Demonstrates a clear understanding of FM’s business and business processes. Skill and Experience: 3-5 years of Experience Required to Perform Essential Job Functions Additional Experience Qualifier (optional): 4+ years of general business analysis experience. TECHNICAL KNOWLEDGE | Strong knowledge of techniques and tools utilized in functional design, data analysis, and data flow diagramming. | Knowledge of FM's current / planned technological environment and the appropriate technologies, tools, and techniques used to solve business problems. TECHNICAL SKILLS | Experience gathering requirements, functional design, and working with business processes. | Proven ability to work in technical environments that use tools involved in data flow diagramming, data analysis, issue tracking, and documentation and presentation. SOFT SKILLS | Proven ability to multitask and establish priorities. | Excellent interpersonal, oral/written communication and organizational skills. Must Have Skills: Communication, collaboration, and analytical skills with experience in business process modeling and data analysis Document and manage requirements throughout the product lifecycle using Agile methodologies Development of business requirements in partnership with stakeholders. Cross-functional teaming across all organizational levels Problem-solving mindset with a willingness to learn, experiment, and adapt Intermediate proficiency in Excel and PowerPoint for analysis and presentations Education and Certifications: Bachelor degree required. MBA preferred. Work location: Bengaluru

About FM: FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India located in Bengaluru is a strategic location for driving FM's global operational efficiency that allows them to leverage the country’s talented workforce and advance their capabilities to serve their clients better. Role Title: Intake & Delivery Manager Position Summary: This role leads and develops a team of consulting & technical service Intake & delivery specialists and provides leadership to service team to drive outstanding service capabilities through providing exceptional customer service, internally and externally. Drives implementation of intake & delivery methodologies and implements key initiatives and works to stabilize and improve key processes, including training development of team members. Partner with leadership to create strategic recommendations on processes and systems to improve productivity and provide additional client value. Liaisons with various departments in support of company and operation goals and objectives related to the delivery of FM products and reducing the overall risk exposures of our clients. The leader will work closely with the Consulting & Technical Services management to continuously optimize our services by balancing effectiveness and efficiency to positively impact client experience while managing financial impact. The leader will facilitate gathering, monitoring and reporting critical metrics for the service team to aid in continuous improvement. Job Responsibilities: Instill a culture that values data integrity within team members to enable leveraging technology, data and process capabilities to deliver action - oriented insights and excellent client service. Ensure the accuracy of the data & metrics collection by training and coaching staff in the importance of data quality and by performing regular self-audits. Create and promote a departmental culture which values outstanding internal and external customer service. Supports change management and continuous improvement initiatives. Represent the needs and opportunities of the Consulting & Technical Intake & Delivery services staff to management. Partner with corporate staff engineering personnel to implement business changes and procedures. Act as a liaison with all other departments to achieve consistency and continuity of process flow. Is responsible for essential consulting & technical services intake & delivery functions performed by team in regional/global construct. Has ownership of key metrics for team goals and is responsible to ensure- quality, efficiency, timeliness and customer satisfaction through regular training and coaching of staff. Analyze existing practices and processes; anticipate needs and resources based on corporate goals and marketplace conditions. Contribute to the financial profitability of the operation through efficient delivery practices and effective resource allocation Skill and Experience: Degree and 5 to 7 years of experience required to perform essential job functions. Additional Experience Qualifier (optional): 5+ years’ experience. Project management experience preferred. Proficient in meeting the standard job competencies on file for the Senior Intake & delivery specialist position. Strong organizational, multi-tasking and prioritization skills, ability to manage multiple projects with changing priorities and meet challenging deadlines in a dynamic fast paced environment. Ability to lead, coach and motivate staff. Able to understand concepts on a high level while understanding the specific relevance to systems and roles. Proven skills in communication, presentation, problem solving and decision making. Ability to deliver training in the use of proprietary systems, maintains and improve technical skills and knowledge, and be flexible and receptive to change. Experience developing, leading and retaining highly qualified, diverse and engaged teams. Excellent interpersonal and communication skills and proven ability to work effectively to drive results. Focus on delivery of exceptional internal/external client service and working knowledge of the consulting services provided. Experience and desire to drive continuous improvement and the further use of technology to drive value added business results. Must Have Skills: Proficiency in usage of MS 365 and ability to learn and understand proprietary business systems and workflow tools. Analytical skill to drive improvements on team through data driven insights and use of dashboard reporting tools. Education and Certifications: 4 Year College Degree/Bachelors. Work location: Bengaluru

About FM: FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India located in Bengaluru is a strategic location for driving FM's global operational efficiency that allows them to leverage the country’s talented workforce and advance their capabilities to serve their clients better. Role Title: Experience Designer Position Summary: Experience Designers are individual contributors working in collaboration with other designers, and under direction of the Principal Experience Designers and mentorship of Senior Experience Designers. An Experience Designers role is to contribute to the design and development of useful, usable, and compelling experiences for our users; external clients and internal employees. The Experience Designer supports cross-functional team throughout the research, design, and development cycle — including support of generative and evaluative research, visioning, creating user journeys and solution concepts, designing wireframes and prototypes, and ongoing measurement. Understanding of design processes and methodologies ranging from concept development to launch. Desires to further develop user experience (UX) knowledge and experience beyond core UX skills and reach full potential. Job Responsibilities: Supports production and iteration design efforts, under the leadership of the Principal Experience Designers & Strategy Leads, and mentorship of Senior Experience Designers in collaboration with research and front-end developers to provide leverage and scale from experience design. Supports overall design partnership, including concept development, flows, sketches, storyboards, interaction, and interface design. Supports others to ensure viability and feasibility. Supports the creation of user-centered experience journey maps, service blueprints, and other key artifacts to articulate how business processes can be streamlined for partners and stakeholders. Contribute to research studies and share findings effectively with the team to gain buy-in and guide the team to make the right decisions (ex: Contextual Inquiry, User Interviews, Concept/Usability Testing, Synthesis) Support and participate in usability research to uncover user needs and pain points, with appropriate rigor in UX methodology to ensure our products satisfy our users. Skill and Experience: 1 to 3 years of experience required to perform essential job functions. Additional Experience Qualifier (optional): User research, strategy, service design, jobs-to-be-done, design thinking, atomic design, front-end development — ideally in a large enterprise, preferably B2B. Experience in Insurance and / or other Financial Services is a plus. TOOLS / SKILLS: Solid knowledge of industry-standard research & design, sound design and data visualization tools (e.g. Figma, Adobe XD, Sketch, Axure, Qualtrics, etc.). Sound creative direction and visual communication skills. Understanding of the design process and methodologies ranging from concept development to launch within an Agile / Scrum context. Good communication, presentation, interpersonal, and analytical skills. Some understanding of usability issues of visual design systems. Practiced in rendering complex information in clear, easy-to-understand visual designs. Presentation of elements so information is easy to read, digest, and find. Some understanding of qualitative and quantitative research methods to uncover user needs. Elementary understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase. Basic skills in creating experience and service design maps, journeys and research reports to communicate actionable and prioritized insights. Some understanding in design methods and familiar with holistic customer-centric design process. Basic problem-solving skills and familiarity with technical constraints and limitations as they apply to designing for platforms, devices, and contexts. A basic practitioner of visual design, specifically for digital; strong visual design sensibility that balances aesthetics with functionality. Some basic analytical skills to conduct diagnosis of UX. EXPERIENCE: · Experience in one or more areas of core UX skills – user research, user experience strategy, interaction design, and interface design. Collaboration: Experience working with cross-functional teams, Product Owners, Designers, Technologists, and Subject Matter Experts to influence decisions based on user-centric design priorities. Experience in a diverse set of software (e.g. Figma, etc.) Some experience creating UX artifacts, including experience and service design maps, journeys, concept sketches and storyboards, interaction designs and screen flows, functional specifications, visual designs, and prototypes. Some experience creating, extending, and maintaining brand identity systems; proven ability to maintain brand coherence while pushing boundaries when needed. Must Have Skills: UI/UX Design Expertise: Trained in enterprise software UI design, interaction design, and interface design. User Research: Skilled in conducting and applying user research to inform design decisions. Design Strategy: Ability to align design practices with business goals and user needs. Web & Mobile Design: Solid understanding of responsive design principles for both web and mobile platforms is preferred. Education and Certifications: 4 Year / Bachelors Degree Design: UX Design, Visual Design, Interaction Design, Industrial Design, Graphic Design, Human-Computer Interaction, Information Science, Cognitive Science, Cultural Anthropology, Psychology, Behavioural Economics, a related field, or equivalent practical experience Work location: Bengaluru

About FM: FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India located in Bengaluru is a strategic location for driving FM's global operational efficiency that allows them to leverage the country’s talented workforce and advance their capabilities to serve their clients better. Role Title: Lead Quality Assurance Spec Position Summary: Provides consultation at the highest high technical level to multiple project teams and application support groups in the analysis, design, and execution of effective Quality Assurance procedures and defect prevention / detection processes for corporate and client area information systems, across multiple computing environments. Contributes directly to these activities on large and complex projects. Determines and reports the quality of multiple product releases at any time by quantifying the degree to which they meet the defined and implied user requirements. This is the highest-level position in the Quality Assurance job family. Ultimately, the goal of this position is to ensure that systems delivered will consistently address the organization’s business need or problem as defined in the requirements. Job Responsibilities: Identifies detail business design requirements which need to be tested and determines what constitutes an appropriate test for each and every requirement. Identify requirements that need clarification in order to develop an appropriate test. Independently develops test plans covering the aggregation of testing requirements identified across multiple business areas. Develops and refines estimates of the work associated with the test plans as well as the execution of tests and QA activities. Develops and maintains specific test cases (i.e. test data, test processes, and test results) for component / assembly testing, integration testing, system testing, security and control testing, online help and user interface testing, conversion testing, load / stress testing, and regression testing. Participates in code reviews to clarify requirements, validate test cases, and provide feedback to the development team. Independently plans, tests, and reports the results of manual and automated functional testing; identifies and tracks defects and interacts with development staff to isolate and resolve; retests to confirm defects have been corrected. Participates in defect management/triage. Validates functionality across system releases. Develops automated test scripts where appropriate. Determines compliance with test plans and procedures; tracks development of project artifacts necessary for Quality Assurance throughout the lifecycle; ensures that projects adhere to methodology and standard practices; develops and tracks quality metrics for projects in process; champions the development of QA practices and procedures throughout the IS organization. Performs load, stress, performance, and reliability testing efforts and supports associated analyses. Implements automated testing tools. Performs periodic system audits to ensure that only controlled versions of the software reside in the appropriate environments. Skill and Experience: 5 to 7 years of experience required to perform essential job functions. Additional Experience Qualifier (optional): 8+ years of experience in systems quality environment TECHNICAL KNOWLEDGE Knowledge of the relevant technical computing environment(s), including operating system, database management system, application development framework. Understanding of test case management tools, test case generation techniques, and problem tracking/reporting systems. In depth understanding of current business processes in multiple functional business areas. TECHNICAL SKILLS: Proven ability to analyze business requirements and understand business activity and information models in order to develop appropriate test plans and extensive experience with test case generation techniques. Proven ability to perform functional, integration, load/stress and regression testing and to accurately evaluate and document the results. Extensive experience with automated testing tools. SOFT SKILLS: Excellent analytical ability and communication skills, strong judgment, and the ability to work effectively with business personnel and IS management and staff. Strong communication skills and the ability to successfully deploy new processes across the IS organization. Must Have Skills: Programming Languages: Proficient in SQL, Python, C# and JavaScript for software development and automation tasks. Testing Tools & Frameworks: Experience with modern testing tools and frameworks for quality assurance. SQL & Data Analysis: Strong skills in SQL and advanced data analysis techniques. Test Automation: Capable of designing and implementing automated testing solutions. Test Strategy & Planning: Expertise in creating and executing comprehensive test strategies and test plans. Data Testing: Hands-on experience in Data Driven Testing, Data Warehouse Testing, Database Testing, Data Lake Testing, and ETL/Data Products Testing to ensure data integrity, quality, and consistency across systems. Education and Certifications: BS or equivalent in Computer Science or related discipline and specific advanced education in software quality assurance Work location: Bengaluru

About FM: FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India located in Bengaluru is a strategic location for driving FM's global operational efficiency that allows them to leverage the country’s talented workforce and advance their capabilities to serve their clients better. Role Title: Software Engineering Manager - Spec Position Summary: This role is a player / coach manager and a contributing member of their technology teams. The role oversees technology delivery of their teams, which may be comprised of full-time technologists, contingent workers, and / or vendor partners. This role guides technology direction and leads technical initiatives for their product teams. It is the quality gatekeeper of their teams and ensures FM development, security, and test standards are followed by overseeing coding process and ensures standards and process such as code reviews, refinement, and releases are followed through their technical guidance and leadership. The role is a servant leader and helps to remove obstacles from their teams proactively identifying risk and providing technology proof of concept and templates. The focus is on building strong teams and ensures their team members have the appropriate technical skills and cultural fit through coaching and mentoring. This role helps to build and maximize the capabilities and skills within and across the Software Engineering department. The role is responsible for the development and growth of their full-time employees and building of their individual competencies. They are responsible for team composition optimization, for reviewing priorities and assessing resource and or backlog redirection, for metrics associated with talent evolution, and for all other administrative responsibilities within the department. This role is a technologist who identifies relevant technology trends and tools that could improve skillsets within the organization and overall technology product delivery. The role holder acts as practice leader who engages with product owners as a technical SME. Job Responsibilities: Technical Value Delivery – Team Level for all Team Members: Driving Delivery & Tech Needs. Quality Gatekeeper: Coding Process, Code Reviews, Refinement, Releases, Technical Guidance & Leadership. Remove Blockers - Raise Risks, CRs, Paves the Way via POCs, Templating. Removes Distractions. Team Building - Building Strong Dev Teams, Tech & Cultural Fit Eval, Coach & Mentor the Team. Administration – Team Level: Admin of/for Direct Reports both full-time and contingent: Hiring, Workday Admin, HR, Immigration, Required Training, Access, Contracts, Legal, Budgeting, Planning.Provide technical leadership for successful platform and project implementations Develops Talent – Individual Level for Full Time Employees, 1:1s, Individual Coach & Mentor, Training, Finding New Opportunities, Performance Reviews, Promotions. Assist to expand Capabilities – SBE, Tech Product Level: Drives Strategy, Leading Strategic Org Objectives: Future Tech Needs, POCs, Community of Interest sponsorship. Skill and Experience: 7 to 9 years of experience required to perform essential job functions. Additional Experience Qualifier (optional) : Experience as a team lead in development and evaluating technologies, running effective technology proof of concepts. Experience interviewing, hiring and assessing personnel. Experience in coaching, mentoring, and developing highly motivated technical workforce. Strong background in appropriate area of technology. Communication skills to provide guidance and education on new concepts and practices to engineering team members; Ability to provide clear and direction communication regarding performance and skill development; Proven skills in coaching engineering team members in the areas of performance, standards and work methods; Proven ability to resolve conflicts in within and across teams; before they escalate (mediation skills); Ability to assist in the organization events (theme meetings, hackathons) in the subject area; Ability to create an atmosphere of trust and comfortable and efficient work environment.3+ years experience working with DevOps, CI/CD, GitOps, Agile methodologies. Must Have Skills: "Enterprise software architecture and full SDLC, including AI tooling. Proficient in C#, .NET, REACT, Docker, Kubernetes, ADO Pipelines, Webservers, and SQL Cloud-native development and containerization technologies Strong software quality, security, and CI/CD practices Skilled in integration technologies and REST API design, (including GraphQL is preferred) Skilled in Scaling technologies. Education and Certifications: 4 Year / Bachelors Degree in Computer Science, Software Engineering Work location: Bengaluru

About FM: FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India located in Bengaluru is a strategic location for driving FM's global operational efficiency that allows them to leverage the country’s talented workforce and advance their capabilities to serve their clients better. Role Title: Senior Quality Assurance Position Summary: Contributes directly and provides consultation to one or more project teams and/or application support groups in the analysis, design, and execution of effective Quality Assurance procedures and defect prevention / detection processes for corporate and client area information systems, across multiple computing environments. Determines and reports the quality of a product release at any time by quantifying the degree to which it meets the defined and implied user requirements. This is the second level position within the Quality Assurance job family. Ultimately, the goal of this position is to ensure the system delivered will address the organization’s business need or problem as defined in the requirements. Job Responsibilities: Identifies detail business design requirements which need to be tested and determines what constitutes an appropriate test for each and every requirement. Identifies requirements that need clarification in order to develop an appropriate test. Develops test plans covering the aggregation of testing requirements identified. Develops and maintains specific test cases (i.e. test data, test processes, and test results) for component/assembly testing, integration testing, system testing, security and control testing, online help and user interface testing, conversion testing, and regression testing. Participates in code reviews to clarify requirements, validate test cases, and provide feedback to the development team. Plans, tests, and reports the results of manual and automated functional testing; identifies and tracks defects and interacts with development staff to isolate and resolve; retests to confirm defects have been corrected. Participates in defect management/triage. Validates functionality across system releases. Develops automated test scripts where appropriate. Determines compliance with test plans and procedures; tracks development of project artifacts necessary for Quality Assurance throughout the lifecycle; ensures that projects adhere to methodology and standard practices; mentors IS personnel on appropriate QA practices and procedures. Supports load, stress, performance, and reliability testing efforts and associated analysis. Ensures test environments are properly configured and available for each project as scheduled. Implements automated testing tools. Performs periodic system audits to ensure that only controlled versions of the software reside in the appropriate environments. Communicates deployment status to project team(s). Skill and Experience: 3-5 years of experience required 3+ years of experience in systems quality environment Technical knowledge: Knowledge of the relevant technical computing environment(s), including operating system, database management system, application development framework. Understanding of test case management tools, test case generation techniques, and problem tracking/reporting systems. In depth understanding of current business processes in one or more functional business areas. Technical skills: Proven ability to analyze business requirements and understand business activity and information models in order to develop appropriate test plans and experience with test case generation techniques. Proven ability to perform functional, integration, and regression testing and to accurately evaluate and document the results. Experience with automated testing tools. Soft skills: Excellent analytical ability and communication skills, strong judgment, and the ability to work effectively with business personnel and IS management and staff. Must Have Skills: Programming languages such as C# and JavaScript Testing tools, frameworks, and test automation SQL skills and advanced data analysis capabilities Develop and execute test strategies and test plans Ability to ensure software quality through structured testing practices Education and Certifications: B. E/ B.Tech / Any Master's Degree Work location: Bengaluru

As the Lead Quality Assurance Specialist at FM, you will provide consultation at a high technical level to multiple project teams and application support groups. Your role involves analyzing, designing, and executing effective Quality Assurance procedures and defect prevention/detection processes for corporate and client area information systems across various computing environments. You will contribute directly to these activities on large and complex projects and determine the quality of multiple product releases by ensuring they meet user requirements. Your responsibilities will include identifying and testing detailed business design requirements, developing test plans, creating and maintaining specific test cases for various testing types, participating in code reviews, performing manual and automated functional testing, tracking defects, validating functionality across system releases, and developing automated test scripts. You will also ensure compliance with test plans and procedures, track project artifacts, champion the development of QA practices, perform load, stress, performance, and reliability testing, and implement automated testing tools. To be successful in this role, you should have 5 to 7 years of relevant experience in systems quality environment. You must possess knowledge of technical computing environments, test case management tools, test case generation techniques, problem tracking/reporting systems, and current business processes in multiple functional business areas. Additionally, you should have proven abilities in analyzing business requirements, developing test plans, performing various types of testing, and utilizing automated testing tools. Your technical skills should include proficiency in SQL, Python, C#, and JavaScript, experience with modern testing tools and frameworks, strong skills in SQL and advanced data analysis techniques, expertise in creating and executing comprehensive test strategies and plans, and hands-on experience in data testing methodologies. Excellent analytical ability, communication skills, judgment, and the ability to work effectively with business personnel and IS management are also essential for this role. The ideal candidate will have a BS or equivalent in Computer Science or a related discipline, along with specific advanced education in software quality assurance. The work location for this position is Bengaluru.,

As the Principal Business Process Consultant at FM, you will play a crucial role in leading process transformation and complex problem-solving efforts across the enterprise. Your focus will be on delivering measurable and sustainable results while operating effectively at all levels of the organization. You will be responsible for orchestrating and leading process improvement initiatives, understanding the current state, quantifying opportunities, facilitating future state design, and executing improvement opportunities with a team. Your role will involve applying a systematic and structured approach to identify underlying process improvements, ensuring efficiency and effectiveness. You will also be responsible for maintaining consistent and scalable Continuous Improvement, process reengineering, and Lean practices within the organization. Additionally, you will be expected to design and facilitate large-scale, complex problem-solving sessions and partner with business leaders to implement a Lean management system. As a Subject Matter Expert on Lean, process reengineering, and continuous improvement, you will champion and promote the use of Lean standards and best practices across the organization. Your mentorship and guidance will be crucial in assisting others within the organization to develop and improve their continuous improvement skills. To excel in this role, you should have 7-9 years of total experience, with at least 5 years in continuous improvement, project management, and change management roles. Experience in operating within a corporate CI/Lean environment, leading large-scale projects, and holding Lean or Continuous Improvement certification will be beneficial. Strong leadership, planning, organizing, strategic thinking, partnership building, presentation, problem-solving, change management, and technical abilities are essential for success in this position. Key skills required include business process transformation, facilitation, process mapping, operational metrics analysis, and Lean Six Sigma Black Belt certification. A degree in BE/B.Tech or any Master's Degree is necessary for this role, and the work location will be in Bengaluru.,

As a Senior Quality Assurance at FM, you will play a crucial role in ensuring the quality of product releases by analyzing, designing, and executing effective Quality Assurance procedures and defect prevention/detection processes for corporate and client information systems across multiple computing environments. Your main responsibility will be to determine and report the quality of a product release at any time based on user requirements, with the ultimate goal of addressing the organization's business needs as defined in the requirements. Your key responsibilities will include identifying detailed business design requirements that need to be tested, developing test plans, and creating specific test cases for various testing phases such as component/assembly testing, integration testing, system testing, security and control testing, and regression testing. You will also participate in code reviews, conduct manual and automated functional testing, track defects, and interact with the development team to resolve issues. Additionally, you will support load, stress, performance, and reliability testing efforts, ensure proper test environments are configured, and implement automated testing tools. To excel in this role, you are required to have 3-5 years of experience in a systems quality environment, technical knowledge of relevant computing environments, and proficiency in programming languages like C# and JavaScript. You should also possess strong analytical abilities, communication skills, and the ability to work effectively with business personnel and IS management and staff. Key Skills and Experience: - 3-5 years of experience in a systems quality environment - Proficiency in programming languages such as C# and JavaScript - Experience with testing tools, frameworks, and test automation - Strong SQL skills and advanced data analysis capabilities - Ability to develop and execute test strategies and test plans - Excellent analytical ability and communication skills - Strong judgment and ability to work effectively with cross-functional teams Education and Certifications: - B.E/B.Tech/Any Master's Degree If you are passionate about ensuring software quality through structured testing practices and have the required experience and skills, we invite you to join FM's team in Bengaluru and contribute to our global operational efficiency by leveraging our talented workforce to serve our clients better.,