Inside Sales Specialist

About NIIT Ltd

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast and comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions

Roles & Responsibilities:

1. Calling & Follow-Up:

   Engage with potential NIIT learners to communicate NIIT’s mission of providing career advancement opportunities.

2. Sales Lifecycle Management:

   Manage the entire sales closing lifecycle for assigned leads, including:

• Interest Creation:

  Generate interest in NIIT’s programs.

• Product Demonstration:

  Effectively demonstrate the benefits and features of NIIT's offerings.

• Sales Closing:

  Convert leads into customers by closing sales.

• Post-Sales Relationship Management:

  Maintain and nurture relationships with customers after the sale.

1. Continuous Communication:

   Maintain consistent communication with leads through phone, email, chat, and social media during the pre and post-sales processes.

2. Record Maintenance:

   Keep detailed records of all interactions and communications with leads and customers.

Mandatory Skills:

1. Sales Acumen:

   Demonstrated ability to understand and effectively engage in sales processes.

2. Goal Orientation:

   Strong drive to achieve and exceed sales targets.

3. Customer Focus:

   Excellent customer service skills with a strong emphasis on understanding and meeting customer needs.

4. Communication & Influencing Skills:

   Ability to effectively communicate and engage with strangers, making persuasive arguments for NIIT’s offerings.

5. Self-Motivation & Energy:

   High levels of self-motivation and energy to thrive in a dynamic work environment.

6. High Integrity:

   Demonstrated honesty and strong ethical principles in all dealings.

Additional Requirements:

• Ability to work in a fast-paced and target-driven environment.
• Excellent interpersonal skills and the ability to build strong relationships with customers.
• Strong organizational skills with attention to detail.
• Proficiency in using CRM software and other sales tools.