Inside Sales Specialist

We are a leading IT solutions provider based in Dubai, backed by a dedicated support team

in Cochin, India. We deliver cutting-edge and customized technology services across IT

infrastructure, AV & ELV systems, cloud solutions, cybersecurity, and managed services.

With a strong commitment to innovation and customer satisfaction, we help businesses

leverage technology for growth, scalability, and security.

JOB SUMMARY

As an Inside Sales Specialist, you will drive business growth by generating leads, managing

client relationships, and converting opportunities into sales. You will handle inquiries,

follow up on prospects, and coordinate with internal teams to ensure seamless client

engagement and achieve sales targets.

JOB RESPONSIBILITIES

• Handle inside sales activities to drive business and conversions.

• Manage client accounts and do proper follow-ups.

• Conduct cold calling to generate new business opportunities.

• Handle incoming inquiries and provide appropriate sales support.

• Develop and maintain strong relationships with clients to ensure repeat business.

• Proactively follow up on leads and convert them into successful sales.

• Coordinate and communicate with clients regarding events and webinars.

• Maintain and update sales records, CRM, and databases.

• Collaborate with the cross functional teams to meet business goals.

• Understanding of IT products and services to communicate effectively with clients.

SKILLS REQUIRED

• Strong verbal and written communication skills.

• Ability to engage and persuade potential customers.

• Previous experience in B2B Sales or IT sales.

• Experience in cold calling and lead generation.

• Proficiency in CRM software and Microsoft Office Suite.

• Knowledge of IT products, services, and technology trends.

• Ability to handle client objections and negotiate effectively.

• Strong organizational skills with attention to detail