Business Development Associate

Job Description

GS-IT, a leading IT company in Dubai, is committed to excellence, offering professional IT support for infrastructure, IT maintenance, AV , cloud services, cyber security and strategic IT consulting to drive business success. KEY RESPONSIBILITIES: • Conduct cold calling to generate new business opportunities. • Handle incoming inquiries and provide appropriate sales support. • Build and maintain client relationships through proactive engagement via calls, emails, and messages to ensure customer satisfaction and repeat business. • Proactively follow up on leads and convert them into successful sales. • Coordinate and communicate with clients regarding events and webinars. • Maintain and update sales records, CRM, and databases. • Collaborate with the sales team if required. • Have a basic understanding of IT products and services to communicate effectively with clients. SKILLS & QUALIFICATIONS: Technical & Sales Skills: • Strong verbal and written communication skills. • Ability to engage and persuade potential customers. • Experience in cold calling, lead generation, or sales support (preferred). • Proficiency in CRM software and Microsoft Office Suite. • Basic knowledge of IT products, services, and technology trends. Preferred Skills: • Previous experience in B2B or IT sales. • Ability to handle client objections and negotiate effectively. • Strong organizational skills with attention to detail. Soft Skills: o Self-motivated with a target-driven approach. o Excellent interpersonal and relationship-building skills. o Ability to multi-task and work under pressure. o A proactive mindset with a strong sense of ownership. EDUCATION & EXPERIENCE: • Bachelor’s degree in business, Marketing, IT, or a related field (preferred). • 1-3 years of experience in inside sales, telemarketing, or business development (Experience in lead generation can be an additional benefit). WHAT WE OFFER: • Competitive salary and incentives. • Opportunity to work with a leading IT solutions provider. • A collaborative and dynamic environment. • Training and growth opportunities in IT sales and business development. • Flexible working hours and work-life balance. Show more Show less