Inside Sales Representative

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Role: Inside Sales Representative.
Experience: 4-5 Years.Location: Bangalore.

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth!

Job Description:

MarketStar currently has an opportunity available for an Inside Sales Representative to support our Google Education team based in the US. This role is focused on outreach and new business development in the US K-12 education market, including schools, school districts, and educational service providers. The ideal candidate should have experience in outbound prospecting, consultative selling, and driving revenue through new meetings, cross-sell, and up-sell opportunities, while ensuring adherence to best sales practices and achieving Annual Contract Value (ACV) targets.

What will you do

• License Renewal Management:
  • Proactively reach out to existing K-12 school customers before contract expiry.
  • Ensure timely renewals of licenses to avoid lapses.
  • Track renewal pipeline and report weekly forecasts and performance metrics.
  • Manage objections and renewal-related escalations with empathy and professionalism.
  • Conduct discovery calls, product demos, and pitch tailored solutions.

• Cross-Sell & Up-Sell Execution:
  • Identify opportunities to cross-sell additional products or services aligned with customer needs.
  • Upsell premium plans, features, or licenses to existing clients by showcasing value.
  • Utilize CRM tools to analyze customer usage patterns and identify product fit.

• Customer Engagement & Relationship Management:
  • Build and maintain strong, long-term relationships with decision-makers and influencers in K-12 institutions and partners.
  • Serve as a trusted advisor by providing product knowledge, training, and best practices.
  • Conduct regular check-ins, product health reviews, and feedback sessions.

• Sales Pipeline & CRM Management:
  • Maintain accurate records of interactions, pipeline stages, and customer status in CRM.
  • Update opportunity stages and provide timely reporting to sales leadership.
  • Follow up diligently on open quotes, pending deals, and trial-to-paid conversions.

• Collaboration & Process Improvement:
  • Collaborate with Marketing, Customer Success, and Product teams to share customer feedback and market trends.
  • Contribute to continuous improvement in sales processes and campaigns.
  • Share success stories and sales strategies in team meetings.

Skills & Qualifications:

• Previous experience in Sales - New Business Development
• Deep understanding of the US K-12 education landscape, decision-making hierarchies, and funding cycles
• Proficiency with using Google Suites
• Demonstrated ability to build relationships
• Strong written and verbal presentation skills
• Experience with setting and exceeding sales goals
• Able to multi-task, manage time effectively and adapt to change
• Able to analyze and interpret data to develop and implement strategic plans is preferred.

What s in it for you
Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility.

We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast-track growth for high-potential folks. An opportunity to be associated with the world s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

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