Inside Sales Representative

About the Role:

Inside Sales Representative (ISR)

at least 4 qualified appointments per day

Key Responsibilities:

• Lead Generation & Outreach

• Identify potential clients and engage them through calls, emails, and digital platforms.

• Appointment Setting

• Ensure a minimum of

  4 qualified sales appointments daily

  for the field sales executives.

• IT Sales Pitching

• Confidently explain software solutions, IT infrastructure products, and services to prospective clients.

• Sales Support

• Assist the sales cycle from qualification to closure; coordinate with the field sales team and internal departments.

• Payment Follow-Up

• Proactively follow up on payment collections and coordinate with clients and the accounts team.

• CRM Management

• Accurately update and manage client interactions, follow-ups, and progress reports in the CRM system.

Requirements:

• Experience:

• 2 to 4 years of

  inside sales experience in the IT sector

  (software, hardware, infrastructure, or services)

• Education:

• Any degree or equivalent qualification

  – passion for sales and IT is more important.

• Skills:

• Strong knowledge of IT products/services (cloud, software, networking, etc.)
• Excellent verbal and written communication.
• Proven ability to meet daily KPIs, especially appointment targets.
• Good negotiation and relationship-building skills.
• Experience with CRMs (e.g., Zoho, HubSpot, Salesforce)

Preferred:

• Experience in

  B2B sales

  or working with

  IT distributors, resellers, or system integrators

• Exposure to

  SaaS or cloud-based solutions

• Basic understanding of the IT buying process and procurement cycles

Candidate Requirements:

• Experience:

• 2–4 years in

  inside sales

  within the

  IT sector

  (software/IT infrastructure/services).

• Education:

• Bachelor's degree in IT, Business, Marketing, or a related field.

• Skills & Competencies:

• Strong knowledge of IT products & solutions (e.g., cloud, software, networking, hardware)
• Excellent verbal and written communication skills.
• Proven ability to meet daily appointment and sales KPIs.
• Skilled in using CRM tools (Zoho, HubSpot, Salesforce, etc.)
• Highly organized, self-driven, and goal-oriented.
• Experience in payment follow-up and basic deal negotiation.

Preferred Qualifications:

• Exposure to

  enterprise clients or system integrators (SIs)

• Experience working with

  IT distributors, resellers, or OEMs

• Familiarity with

  SaaS, cloud solutions, or managed IT services

Compensation & Benefits:

• Competitive base salary + performance-based incentives
• Health and wellness benefits
• Opportunity to grow into field sales or account management roles
• Ongoing training and certifications in IT solutions