Posted:3 days ago|
Platform:
On-site
Full Time
queries from students.
students and recommend suitable SSEI courses.
benefits, and career pathways.
students in completing the admission process.
statuses, and next actions in Google Sheets and CRM.
addressing their queries and providing support throughout their learning journey.
academic challenges, escalating where necessary to ensure quick resolution.
assist them in enrolling for advanced learning opportunities.
help improve SSEI’s offerings and services.
standard of professionalism and empathy in all interactions.
engagement activities, feedback received, and unresolved issues.
programs, and quality enhancement initiatives organized by the QA Manager.
● Proficiency in Hindi and English (spoken) is a must.
● Basic knowledge of tele-calling tools (e.g., Exotel), CRM systems, and Google Sheets.
● Strong listening, communication, and persuasion skills.
● A student-first attitude: “If you’re satisfied, tell others. If not, tell us.”
● Ability to multitask, prioritize, and manage time effectively.
● Positive attitude, adaptability, and a willingness to learn and grow.
Salary-40k in hand
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