Inside Sales Executive

About IIDE

IIDE is Asias most trusted digital marketing institute, offering government-recognised online, offline, and postgraduate programs. We empower students, graduates, and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape. At IIDE, we foster a supportive and collaborative work culture with competitive salaries and abundant opportunities for professional growth.

About the Role

Inside Sales Executive

What You’ll Do

• Student Acquisition & Counseling

• Counsel prospective students about IIDE’s digital marketing programs and assist them in selecting the right course based on their interests and aspirations.
• Engage with students and parents via in-person meetings and telephonic conversations to address queries and provide detailed course insights.
• Offer career guidance to help students understand program outcomes and future opportunities.
  

• Sales & Target Achievement

• Achieve daily, weekly, and monthly enrollment and revenue targets.
• Track and calculate lead-to-enrollment conversion rates while ensuring timely follow-ups.
• Utilize CRM and sales automation tools to manage leads, monitor pipelines, and track performance.
  

• Team Collaboration & Mentorship

• Support junior counselors by sharing best practices and helping improve their conversion performance.
• Assist in training new joinees to ensure consistent counseling standards across the team.
• Manage escalations and complex student queries as needed.
  

• Additional Duties

• Take ownership of larger student groups and high-priority leads when required.
• Contribute to improving sales processes and overall customer experience.
• Perform any other reasonable duties assigned by management, aligned with the scope of the role.
  

Who You Are

• Must-Have

• 1–8 years of experience in sales or counseling, preferably within the EdTech sector.
• Excellent written and spoken English communication skills.
• Strong interpersonal skills with active listening abilities and rapport-building confidence.
• Goal-oriented mindset with experience or interest in sales and academic counseling.
• Tech-savvy with familiarity in CRM systems and sales automation tools.
  

• Should Have

• Ability to multitask and manage priorities in a fast-paced environment.
• Demonstrated leadership potential with a willingness to take on additional responsibilities.
  

• Nice to Have

• Prior experience in student counseling or sales roles within an EdTech company.
• Certifications or a strong interest in digital marketing or educational counseling.