Inside Sales Executive - Female

Key Responsibilities

• Client Engagement & Sales:
• Respond to customer inquiries via phone, email, WhatsApp, and social media
• Offer personalized product recommendations based on client preferences
• Build relationships with clients and maintain a customer database for follow-ups and re-engagement
• Sales Targets & Reporting:
• Meet or exceed weekly/monthly sales targets
• Track and report on leads, conversions, and client feedback
• Product Knowledge & Upselling:
• Stay updated on new collections, product features, and brand stories
• Educate clients on materials, styling, and exclusivity of designs
• Upsell and cross-sell products to increase average order value
• Coordination & Order Management:
• Coordinate with the fulfillment team to ensure timely deliveries
• Handle order confirmations, payments, and client concerns post-purchase
• Work with designers and tailors for any customization or special requests

Qualifications

• 1–3 years experience in inside sales, client servicing, or retail (fashion/luxury preferred)
• Strong communication and interpersonal skills
• Ability to build trust and rapport with high-value clients
• Sales-driven mindset with excellent follow-up habits
• Comfortable using CRM tools, spreadsheets, and messaging platforms
• Passion for fashion, design, and boutique culture

Preferred Skills

• Prior experience in a boutique or luxury fashion environment
• Familiarity with customer management platforms (e.g., Zoho, HubSpot, etc.)
• Multilingual or local language fluency is a plus
• Fashion styling knowledge or an eye for aesthetics

Education: Any Education

Experience: 1+ years

Salary offer: ₹12000

Job Location: Kochi

Job Types: Full-time, Permanent

Pay: From ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Education:

• Diploma (Preferred)

Experience:

• Inside sales, client servicing, or retail: 1 year (Preferred)
• Boutique or luxury fashion environment: 1 year (Preferred)
• Customer management platforms: 1 year (Preferred)
• Sales-driven mindset with excellent follow-up habits: 1 year (Preferred)

Work Location: In person

Speak with the employer
+91 8714565751