Inside Sales Engineer

• Ensure customer satisfaction by offering problem-solving resources
• Consult with customers by phone to generate orders.
• Systematically contact potential customers to develop relationships.
• Qualify leads and follow up by sending brochures, creating quotations, and tracking orders.
• Prepare and process tender documents, ensuring compliance with deadlines.
• Arrange visits for outside sales as needed.
• Serve as the first contact for customer relationship management.
• Maintain relationships with existing customers while acquiring new ones.
• Provide sales and administrative support, handling confidential agreements.
• Support the sales team in achieving regional sales targets.
• Communicate with the regional sales team regarding order status and sales performance.
• Ensure effective communication with clients, dealers, representatives, and agents.
• Contribute to marketing initiatives and monitor responses.
• Prepare sales analysis reports.
• Draft proposals, agreements, sales reports, and presentations.
• Update sales order status in the database.
• Collect, analyze, and evaluate data to enhance sales productivity.
• Monitor trends and assess performance against monthly sales goals.
• Proactively promote the organization's services to new and existing customers.
• Respond to internal queries and coordinate accordingly.
• Assist in implementing the sales strategy prepared by the Sales Manager.
• Participate in marketing events such as exhibitions, seminars, trade shows, and telemarketing events.
• Follow up on payment collections.
  Coordinate shipping schedules and delivery of merchandise and services.

Special Work Conditions

• 10% travel required.