Inside Sales Engineer

Company Description

Johnson Screens, a brand of Aqseptence Group, is the leading global provider of screening and auxiliary solutions for various industries, including Water Wells, Environmental, Energy, Chemicals, Food and Beverage, and Mining. With a vision to protect lives and conserve our precious resources, we collaborate with industries, governments, and individuals worldwide. For almost 120 years, our highly engineered and precisely fabricated products have supported our mission of providing clean water and reducing harmful waste. Join our team and embrace exciting challenges and tasks in our internationally operating, growth-oriented company.

Role Description

· Provide technical support and product recommendations to customers and the sales team, ensuring accurate and timely information is delivered.

· Develop and prepare technical proposals, quotes, and documentation for engineering solutions in coordination with the sales team.

· Collaborate with the engineering team to understand and communicate product specifications, capabilities, and custom solutions.

· Assist in managing and following up on sales inquiries, working to identify customer needs and present appropriate solutions.

· Work closely with external and internal stakeholders to ensure customer satisfaction, from inquiry through delivery.

· Stay updated on product developments and industry trends to provide the best possible advice to customers and the sales team.

· Support continuous improvement initiatives within the EPT department by participating in cross-functional collaboration and idea-sharing.

Qualifications

Bachelor’s degree in Engineering (Mechanical) or equivalent experience.

· 2+ years of experience in a technical sales or engineering role, preferably within the industrial or manufacturing sectors.

· Strong technical aptitude and ability to learn the specifics of Johnson Screens' products and solutions.

· Excellent verbal and written communication skills, with the ability to translate complex technical details to non-technical customers.

· Strong customer service orientation with a focus on problem-solving and delivering results.

· Ability to work both independently and collaboratively within a team.

• · Proficiency in CRM software and Microsoft Office Suite.