Information Technology System Administrator

Job Description

This position is on Third Party payroll. Applicants from Mumbai-Thane can only apply. Position: Service Desk Lead Job Description – Management Trainee Department: Infrastructure Applications Designation: Management Trainee – Active Directory, SCCM/Intune Role Overview: We are looking for a Management Trainee to join our Infra Apps team, focusing on Active Directory, SCCM/Intune, Identity Access Management (IAM), and Privileged Identity Management (PIM). The ideal candidate will have a foundational understanding of these technologies and a strong interest in IT infrastructure and security operations. Key Responsibilities: Active Directory Operations: Basic understanding of Active Directory and its role in enterprise IT environments. Support day-to-day AD operations under supervision. SCCM & Intune (System Center Configuration Manager): Understand the organization;s patch management process. Basic knowledge of SCCM tools and features. Monitor daily compliance reports and share findings with relevant stakeholders. Identity and Access Management (IAM): Support Level 1 IAM operations including: - User provisioning and de-provisioning. - Access control management. - Authentication and authorization troubleshooting. - Assistance with IAM policy implementation and documentation. -Supporting audit and compliance activities. Privileged Identity Management (PIM): Provide Level 1 support for Privileged Identity &Access Management. Manage user access and permissions in compliance with security standards. Coordinate with appropriate teams for issue resolution and escalation. Assist in system upgrades and technology implementations. Ensure all activities align with regulatory and internal compliance requirements. Required Skills & Competencies: Basic knowledge of AD, SCCM, Intune, IAM, and PIM concepts. Good communication and coordination skills. Attention to detail and a problem-solving mindset. Eagerness to learn and grow within the IT infrastructure domain. Ability to document processes and support audit readiness. Show more Show less