Information Technology Support Specialist

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be joining Creative.ai, a specialized software company with its headquarters in Dallas, USA, that offers enterprise-class IT and product engineering services. The company is known for its culture of efficiency and utilizes cutting-edge technologies to ensure agile software delivery and support. Creative.ai's expertise covers a wide range of services including web & enterprise development, mobile apps, QA, and DevOps, catering to industries such as Hospitality, IoT, and Fintech. They are at the forefront of digital innovation for businesses by leveraging AI, Machine Learning, and Blockchain technologies. As an IT Support Specialist, you will be in a full-time role based in Indore. Your primary responsibilities will include providing technical support, troubleshooting issues related to desktop computers, information technology, and handling day-to-day help desk support tasks. To excel in this role, you should possess strong Technical Support and Troubleshooting skills, hands-on experience with Desktop Computers and Information Technology, as well as proficient Help Desk Support abilities. Excellent problem-solving skills, effective communication, and interpersonal abilities are essential for success in this position. Any certifications in relevant IT areas would be advantageous. Moreover, the ability to work well under pressure and collaborate effectively within a team are key traits we are looking for. A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred for this role.,

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