Information Technology Administrator

Job Description

Job Title: IT Administrator – macOS,ubuntu,windows Infrastructure Location: Mumbai Department: Information Technology Reporting To: IT Manager / CTO Employment Type: Full-Time Salary: 3-4 Lacs Working Hours: 9.30 to 6.30 Job Summary: We are looking for an experienced IT Administrator with hands-on expertise in managing macOS and iOS devices, implementing firewall and security policies, and overseeing the overall IT compliance and infrastructure. The ideal candidate will support and secure our Apple device ecosystem while maintaining a seamless, secure, and efficient IT environment. Key Responsibilities: Manage, configure, and support macOS laptops and desktops, and iOS devices (iPhones/iPads) across the organization. Administer and enforce Mobile Device Management (MDM) tools (e.g., Jamf, Kandji, Intune) for Apple devices. Implement and maintain firewalls, VPNs, and endpoint protection solutions. Define and enforce IT policies, including device encryption, password protocols, patching, and access control. Manage application deployment, software licensing, and asset inventory for Apple hardware and software. Monitor network performance, resolve connectivity issues, and ensure secure access across office and remote environments. Collaborate with security and compliance teams to align IT practices with industry standards (e.g., ISO 27001, SOC2). Provide Level 1/2 technical support to end-users, resolving issues related to Apple hardware, email, and software. Conduct regular system health checks and audits. Maintain IT documentation, change logs, and SOPs. Requirements: Bachelor’s degree in Information Technology, Computer Science, or related field. 2–5 years of experience in IT administration with a focus on Apple environments (macOS,ubuntu,windows). Experience with Jamf Pro, Apple Business Manager, or other Apple MDM platforms. Solid understanding of firewall configurations, VPN management, and network security. Knowledge of scripting languages (e.g., Bash, Python, AppleScript) is a plus. Familiarity with identity and access management (IAM) and cloud platforms (e.g., Okta, Google Workspace, Azure AD). Strong analytical, troubleshooting, and communication skills. Preferred Certifications: Jamf Certified Admin / Tech Apple Certified Support Professional (ACSP) CompTIA Security+ or Network+ Any firewall or network security certifications (e.g., Fortinet, Palo Alto, Cisco) Kumari Nanhi 7505229019 Kumari@Zyvka.com