Infor LN Business Analyst

Position Summary and Primary Responsibilities

Serves as a liaison between Information Technology and business units to identify and address business needs and resolve complex system problems.

Documents functional specifications in detail and provides direction to technical staff in development.

Provides project leadership for the development and support of new and existing applications.

Possesses and maintains an up-to-date understanding of business systems and industry requirements.

Demonstrates excellent communication skills throughout interaction with all levels of the organization.

Provide support for user problem resolution.

Strong knowledge in Infor platforms with experience as Infor LN Business Analyst in functional modules of Warehousing, Manufacturing, Projects, Quality & Distribution.

Understands business process and technical programming to support Infor ERP LN.

Essential Duties and Responsibilities

Will include the following, but other duties may be assigned:

Identify gaps / improvements in Business Processes areas of Sales, Purchase, Manufacturing, Warehousing, Projects & Quality packages.

Experience of integrations with PLM, CRM, MES, Data warehouses and Time & Attendance is highly desired.

Implementing concepts of Business Intelligence & KPI reporting, is an asset

Work with users and the department manager to:

Analyze business processes, identify and propose new business processes or program changes to address specific requirements.

Create appropriate specification documents including time and cost estimates.

Identify, analyze, design and develop program changes consistent with division and Corporate standards and best practices.

Identify and resolve errors or problems with existing programs.

Identify, resolve or improve on systems’ performance.

Specify reporting requirements.

Specify form requirements.

Develops detailed functional specifications for hand-off to technical staff (Offshore and Onshore)

Develop supporting flowcharts, tables, diagrams, formulas and methods for solving business problems, incorporating infrastructure requirements and interfaces

Research alternative business solutions and, where appropriate, document cost, recommend, present and justify such alternatives.

Provides configuration development and support for Infor LN ERP applications; some WEB based applications as required

Prepare and update necessary documentation and assist in developing and maintaining system documentation.

Provide technical expertise to the users in solving day-to-day issues.

Provide training to the users, when appropriate.

Ensures all specifications and related activities comply with the global Harsco compliance standards and procedures.

Contributes budget input for assigned areas as requested.

Creates and maintains detailed project plans and work assignments. Achieves specified target dates and adheres to budget.

Manages vendors and consultants as required. Develops and evaluates vendor proposals as required.

Manages multiple priorities successfully.

Actively participates in business planning activities.

Basic Qualification

Education

Associate degree required in Information Systems, Computer Science or a closely related discipline or equivalent experience.

15 years of Infor ERP LN Business Analyst in Warehousing, Planning, Manufacturing, Projects, Quality & Distribution experience desired.

Project management certification desired.

Experience

Must have a minimum of Fifteen years’ experience in a Infor LN business analyst role.

Preferred Qualifications

Education or Experience

Bachelor’s Degree in Information Systems, Computer Science or a closely related discipline

10 years of Infor ERP LN Business Analyst in Warehousing, Planning, Manufacturing, Projects, and Quality & Distribution experience desired.

Previous Lean or Six Sigma or other continuous improvement experience.