India L3 Alerts Intelligence & Investigations Senior Advisor

In Scope of Position based Promotions (INTERNAL only)

Job Title: India L3 Alerts Intelligence Investigations Senior Advisor

Corporate Title: AVP

Location: Bangalore, India

Role Description

• As Team Leader within the Sanction Alert Investigations function, you will serve as a critical link between frontline investigators and senior management. Youll oversee day-to-day alert handling, provide technical guidance, and ensure consistent quality across investigations. This role is ideal for a seasoned investigator ready to step into leadership, champion operational excellence, and foster team development.

• Youll be trusted to uphold regulatory standards, support governance reporting, and act as a role model for investigative rigour and ethical decision-making.

What well offer you

As part of our flexible scheme, here are just some of the benefits that youll enjoy,

• Best in class leave policy.

• Gender neutral parental leaves

• 100% reimbursement under childcare assistance benefit (gender neutral)

• Sponsorship for Industry relevant certifications and education

• Employee Assistance Program for you and your family members

• Comprehensive Hospitalization Insurance for you and your dependents

• Accident and Term life Insurance

• Complementary Health screening for 35 yrs. and above

Your key responsibilities

Operational Leadership:

• Oversee daily workflow and alert queues, ensuring timely and accurate disposition.

• Act as first point of escalation for complex or ambiguous cases.

Quality Assurance Coaching:

• Review investigation outputs for completeness, accuracy, and regulatory alignment.

• Provide feedback, coaching, and training to team members.

Stakeholder Coordination:

• Liaise with Compliance and Operations to resolve cross-functional queries.

• Support the Team Manager in preparing MI and contributing to governance packs.

Process Improvement:

• Identify inefficiencies and propose enhancements to alert handling procedures.

• Contribute to system tuning and false positive reduction initiatives.

Risk Awareness Escalation:

• Stay informed on sanctions developments and emerging risks.

• Escalate potential true matches and high-risk issues in line with escalation protocols.

Your skills and experience

• Solid experience in investigations or financial crime compliance.

• Working knowledge of global sanctions regimes and screening systems.

• Excellent analytical and written communication skills.

• Demonstrated ability to coach peers and uphold quality standards.

• Comfortable navigating ambiguity and making sound judgment calls.