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Inbound voice process | Chennai | For Full time & part time | Justdial

Inbound voice process | Chennai | For Full time & part time | Justdial

Justdial

0 - 1 years

2 Lacs

chennai

Posted:3 days ago| Platform:

Apply

Skills Required

customer service inbound customer service query handling voice process customer management voice support csa inbound voice process customer support domestic voice process cse domestic voice telecalling domestic bpo customer care customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Dear Aspirants,

both Full timers and Part timers

We are happy to have freshers for this job role.

Roles & Responsibilities:

Handling the Callers diligently and providing the required information promptly over the phone.
Listen to the callers concerns, Issues, and queries (if any) respond & direct them appropriately.
Refer escalations & questions to respective team, if required for prompt closure.
Maintain a positive attitude and calmly respond to the callers.
Understand the process, execute, and maintain SLA in Certain Metrics.

What we are looking for:-

Excellent Communication Skills in English and Tamil.
Pursuing degree, graduate or postgraduate
Personable, attentive, and active listener
Pleasant voice with pleasing telephonic etiquette's
Working knowledge of computers, coupled with the ability to comprehend and follow instructions.
Adept at typing with accuracy and speed.

Salary Details:

For Full timers - Rs. 17,400 per month

We have opening for Part-timers (5 hours working per day)

Note:It's purly a customer support role only, no sales involved.

Walk-in Timing: (Monday - Friday) 10 am 5 pm

Justdial ltd,

Temple Steps, A block 7th Floor,

Little Mount,

Chennai = 600015

Land mark - Little mount metro station

Location: https://maps.app.goo.gl/kUoLJWnQGP8AFxYP8

Contact HR Team for more details

Hepsiba - 8610127492

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