Inbound Sales Lead – Telecom Solutions

Location:

Employment Type:

Experience:

Joining:

international SIM cards

Inbound Sales Lead

speed of response, CRM accuracy, and quality conversion

• Respond to inbound enquiries (calls, forms, callbacks) within defined SLAs
• Qualify leads: customer profile, use-case, timeline, budget, and decision-maker
• Recommend and close suitable solutions (e.g.,

  international SIM plans

  , business connectivity, voice/cloud comms, IoT/M2M connectivity, bundled packages)
• Prepare quotes and coordinate documentation/KYC where required
• Maintain strong CRM hygiene: lead stage, notes, objections, next steps, outcomes
• Track performance vs targets (conversion, TAT, follow-ups, activation rate)
• Share structured feedback with Ops/Product to reduce friction and improve conversion
• Support onboarding of junior reps through process adherence and call-quality standards

• 3–6 years of inbound/inside sales experience in

  telecom / B2B tech / ISP / SaaS

• Proven ability to convert warm leads and handle objections professionally
• Clear communication (Hindi + English preferred)
• Comfortable with CRM tools (Zoho/Salesforce/HubSpot or similar) and Excel/Sheets
• Strong follow-up discipline and attention to detail
• Customer-first mindset and high integrity

Preferred:

• Trust-first communicator:

  clear, calm, and honest—no overpromising

• High ownership:

  you don’t wait to be chased; you close loops

• Structured operator:

  you follow process and improve it

• Resilient + consistent:

  steady performance, even on repetitive workloads

• Customer-empathy with backbone:

  helpful, but able to ask for the close

• Competitive CTC
• Performance-linked incentives

• Work-from-office culture

  with an

  in-house office gym

• Opportunity to travel to the UK

  (role-dependent) for partner meetings/training
• Structured workflows, measurable goals, and growth path into senior sales / customer success / operations