Sales Telecaller

Role Overview

Sales Telecaller

• Calling warm leads who’ve already shown interest
• Understanding what they actually need (travel, study, work, family)
• Guiding them to the

  right plan, clearly and confidently

• Following up like a pro until the deal is done

You’re not just pushing product.

advising, building trust, and closing

• Make

  daily outbound calls

  to inbound / warm leads and convert them into paying customers
• Run

  structured follow-ups

  (same-day + scheduled) until closure – no lead left hanging
• Understand customer needs (duration, country, data/calling patterns) and

  recommend the best plan

• Handle objections smoothly:
• price
• trust
• “I’ll think about it”
• comparisons with other providers
• Keep

  accurate notes

  in CRM/Sheets: status, next action, follow-up date, key details
• Coordinate with ops/fulfilment for:
• order confirmation
• payment success
• activation / onboarding
• Share

  customer feedback, common doubts, and new ideas

  with the team so we can improve scripts and offers
• Hit and exceed

  monthly targets

  for conversions, revenue, and follow-ups closed

Requirements

• 3+ years experience

  in telecalling / inside sales / call centre / lead conversion
• Strong, clear communication in

  Hindi + English

  (additional languages a plus)
• Comfortable working with

  targets, call volumes, and performance dashboardsObjection-handling mindset: you don’t get flustered; you get curiousPolite but confident – you canbuild trust quicklyon the phoneComfortable usingGoogle Sheets / Excel / basic CRM toolsStable, reliable, and willing to workfrom the office in GurgaonWhat You GetCompetitive fixed salary + attractive incentives(performance-driven)Ahigh-ownership rolein a growing telecom brandReal growth path:Senior Caller → Team Lead → Sales Managerbased on resultsHands-on exposure tointernational telecom and cross-border connectivity productsA team that actually listens to your feedback onscripts, offers, and customer behaviour