Sales Telecaller

JOB TITLE Sales Telecaller (ARO)

LOCATION Ashiyana, Lucknow

JOB TYPE Full Time

OFFICE LOCATION:

• 2ndJD Tower Bargawan road LDA Colony Aashiyana near Jwala Devi Mandir

• Sector- M1,444, MVD Height, LDA Colony Parag Road near Vishwanath Academy Lucknow 226012

JOB SUMMARY

We are seeking a motivated and result-oriented Assistant Relationship Officer to join our Loan Department. The candidate will be responsible for contacting potential customer, explaining Loan product and assisting customer through the loan application process. The role requires excellent communication skills, convincing ability, and a customer-centric approach.

KEY RESPONSIBILITIES

• Make outbound calls to prospective customers for loan product (personal loan, home loan, overdraft, business loan etc.)
• Explain loan features eligibility criteria, interest rate and required documentation.
• Handle inbound quarries and provide appropriate solutions.
• Maintain and update customer records in the system.
• Follow-up with customers on documentation and loan application status.
• Achieve daily/weekly/monthly targets.
• Work closely with the team to achieve business goals.

REQUIRED SKILLS & COMPETENCIES

• Excellent verbal communication and convincing skills.
• Good listening ability and patience with customers.
• Ability to handle objections and convert leads into sales.
• Proficiency in MS Office.
• Target-oriented and self-motivated.

QUALIFICATIONS

• Graduates/Pursuing Graduation (BBA/B.COM preferred, open to all disciplines) and Post Graduates (MBA preferred, open for all disciplines).
• Prior experience in finance, sales will be an added advantage.
• Fresher candidate with good communication skills are also welcome.

SALARY AND BENEFITS

• Salary 12,000/- to 15,000/-  (CTC)+ Incentives
• We do the PF & ESIC deduction also.
• Training and growth opportunities.
• Supportive work environment.