Import/Export Administration-Experienced

Role Description:

Key Responsibilities:

• Proactive Disruption Management:
• Actively monitor ocean shipments, identifying potential disruptions before they escalate.
• Use various tools to identify issues and take immediate action to communicate delays or disruptions to stakeholders.
• Work directly with marine carriers, drayage providers, freight forwarders, ports and customers to resolve delays.
• Effective Communication:
• Serve as the primary point of contact for in-transit shipments with marine carriers, Customer Service Representatives (CSR), and Demand Resource Planners (DRP) to communicate issues and implement corrective measures.
• Ensure timely updates on shipment delays and disruptions are communicated to all stakeholders.
• Data-Driven Action:
• Regularly analyze shipment data to identify trends and potential disruption risks, developing proactive strategies to prevent delays.
• Utilize tools including SAP, PowerBI, Excel, Visibility Vendors, etc. to extract and compare shipment data, ensuring real-time decision-making.
• Continuous Improvement:
• Proactively suggest process improvements related to data accuracy, carrier compliance, and system enhancements to minimize disruptions.
• Reporting and Analysis:
• Extract, summarize, and report findings on marine shipment data as needed, providing insights that support logistics operations and decision-making.
• Track and trace business-specific requests, ensuring that all initiatives are aligned with improving shipment outcomes.
  

Basic Qualifications:

• Bachelor’s Degree in Commerce, Science, Supply Chain, or Operations.
• 1-2 Years of Experience in Logistics or Supply Chain Operations.
• Experience with SAP, Real Time Visibility Vendor, PowerBI, Excel, Salesforce, etc.
  

Preferred Qualifications:

• Strong analytical skills with the ability to interpret data and develop actionable solutions.
• Excellent planning and organizational skills.
• Experience working with and communicating to internal and external stakeholders located in various geographical regions.
• Must be an extrovert with outstanding communication skills, capable of effectively interfacing with various stakeholders.