Import/Export Administration-Experienced

Role Description:

The Logistics Assistant is a proactive role designed to actively address and resolve disruptions in shipment schedules for Eastman cargo. This position focuses on Global Marine transportation, ensuring timely delivery of all products to our customers and internal operations. The ideal candidate will combine strong analytical capabilities with excellent communication skills, taking the initiative to implement solutions that mitigate disruption impacts.

Key Responsibilities:

1. Proactive Disruption Management:

o Actively monitor ocean shipments, identifying potential disruptions before they escalate.

o Use various tools to identify issues and take immediate action to communicate delays or disruptions to stakeholders.

o Work directly with marine carriers, drayage providers, freight forwarders, ports and customers to resolve delays.

2. Effective Communication:

o Serve as the primary point of contact for in-transit shipments with marine carriers, Customer Service Representatives (CSR), and Demand Resource Planners (DRP) to communicate issues and implement corrective measures.

o Ensure timely updates on shipment delays and disruptions are communicated to all stakeholders.

3. Data-Driven Action:

o Regularly analyze shipment data to identify trends and potential disruption risks, developing proactive strategies to prevent delays.

o Utilize tools including SAP, PowerBI, Excel, Visibility Vendors, etc. to extract and compare shipment data, ensuring real-time decision-making.

4. Continuous Improvement:

o Proactively suggest process improvements related to data accuracy, carrier compliance, and system enhancements to minimize disruptions.

5. Reporting and Analysis:

o Extract, summarize, and report findings on marine shipment data as needed, providing insights that support logistics operations and decision-making.

o Track and trace business-specific requests, ensuring that all initiatives are aligned with improving shipment outcomes.

Basic Qualifications:

• Bachelor’s Degree in Commerce, Science, Supply Chain, or Operations.
• 1-2 Years of Experience in Logistics or Supply Chain Operations.
• Experience with SAP, Real Time Visibility Vendor, PowerBI, Excel, Salesforce, etc.

Preferred Qualifications:

• Strong analytical skills with the ability to interpret data and develop actionable solutions.
• Excellent planning and organizational skills.
• Experience working with and communicating to internal and external stakeholders located in various geographical regions.
• Must be an extrovert with outstanding communication skills, capable of effectively interfacing with various stakeholders.