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Implementation Manager

Implementation Manager

Wondersoft

10 - 15 years

5 - 9 Lacs

Chennai

Posted:21 hours ago| Platform:

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Skills Required

Product management Head Business Development Sales Process improvement Project management Product implementation Customer support Management Testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Implementation Manager

Back

10+ years

Any Graduate

Chennai

As the Product Implementation Head, you will be responsible for overseeing the successful implementation of the product and delivery to the customer on time. You will lead a team of implementation specialists and collaborate closely with cross-functional teams, including product management, sales, and customer support. Your primary goal will be to ensure that product implementations are executed efficiently, meet customer requirements, and achieve business objectives.

Define implementation plans, timelines, and resource requirements for successfully going live.
Oversee the end-to-end implementation process, ensuring adherence to project timelines, milestones, and deliverables.
Coordinate with cross-functional teams to gather requirements, allocate resources, and resolve any implementation-related issues.
Act as a primary point of contact for stakeholders, providing regular updates, addressing concerns, and managing expectations.
Conduct thorough testing and validation of implemented solutions, addressing any issues or bugs promptly.
Identify areas for process improvement and drive initiatives to enhance the efficiency and effectiveness of product implementations.
Lead and manage a team of implementation specialists, providing guidance, support, and mentorship.
Create and maintain comprehensive documentation, including implementation guides, user manuals, and FAQs.
Excellent project management skills, including the ability to prioritize tasks, manage resources, and meet deadlines.
Strong leadership skills with the ability to inspire and motivate a team.

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Implementation Manager