IMEA iProcurement Administrator

Job Overview:

We are seeking a highly organized and professional administrator to join the iProcurement team. As the first point of contact for our stakeholders, you will play a crucial role in ensuring efficient day-to-day operations and providing a VIP support & service. This is a dynamic role that requires exceptional customer service skills and the ability to handle a variety of administrative tasks and problem solving. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively.

Key Responsibilities:

• Inbox management for Dept mailbox
• Respond to mails with a professional demeanor and direct them to the appropriate person or department.
• Process invoices through the iProcurement system for multiple departments and project teams across IMEA
• Maintain detailed budget tracker with invoice & payment details
• Develop strong working relationships with the Finance, iProcurement teams to ensure smooth processing of payments
• Support iProcurement Specialist with information & stakeholder management as required
• Escalate when payments are held up, by liaising with relevant stakeholders to address roadblocks
• Answer, screen, and forward incoming mails and inquiries promptly and professionally to create a positive first impression
• Work closely with relevant stakeholders to ensure vendor process has been fulfilled and escalate any roadblocks that may delay contracted payment terms.
• Prepare and distribute internal and external communications, ensuring accuracy and professionalism in all written and spoken interactions.
• Invoice processing raising requisitions/PO
• Serve as point of contact for escalating employee issues with iProcurement
• Act as a liaison between clients and relevant staff members, ensuring smooth communication and addressing client concerns.

Soft Skills:

• Attention to detail.
• Flexible and goal oriented.
• Exceptional written and spoken English, with impeccable grammar and communication skills.
• Excellent organizational and multitasking abilities.
• Strong interpersonal skills and a confident, professional demeanor.
• Ability to work independently and collaboratively within a team environment.
• Display proactive thinking and creative problem-solving skills to efficiently handle unexpected situations and find innovative solutions.
• Act as first point of contact to troubleshoot basic iProcurement issues for stakeholders & employees

Technical Skills:

• Strong proficiency in Word, PowerPoint, Excel, and Outlook.
• Knowledge of Oracle systems is a plus
• Knowledge of iProcurement or similar payment platform.

Experience Required:

• Minimum 3 years' experience in a corporate position.
• Experience in financial services, management consultancy, or professional services is a plus