Human Resources Assistant

The Human Resources Assistant position is responsible for supporting the provision of an efficient, customer focused and proactive operational HR service to staff at all levels throughout the employment life cycle by providing administrative support to the Human Resources Team.

Essential Functions:

• Assists with the provision of quality, effective, comprehensive, and professional Human Resources administrative duties.
• Assists with the administration and maintenance of HR policies, programs, and procedures.
• Drafts necessary documents and forms to support policies and procedures.
• Regularly provides information to multiple departments.
• Maintains personnel files both electronic and paper.
• Administers any HR related documentation in line with all aspects of the HR function including but not limited to: HR Database Management, Attendance Management, Payroll, Performance Management, Policy Development, Recruitment, selection, and onboarding, Leavers Maternity, paternity, and parental leave.
• Responds to basic inquiries regarding policies, procedures, and programs, ensuring smooth communication and prompt resolution of all queries.
• As allowed by law, conducts background and reference checks per company (and at times client) requirements.
• Will collect and file job descriptions as appropriate.
• Updates onboarding systems and notifications.
• Assists with preparing employee separation notices and related documentation.
• Ensures that confidentiality and relevant data protection requirements are met at all times.
• Assists with conducting new employee orientations and other sessions as deemed appropriate in the area of employee relations.
• In some countries, coordinate requests sent to the HR Department inbox and signposting requests to relevant HR Department team members.
• Follows relevant applicable laws and regulations.
• Assists with employee engagement and recognition initiatives.
• Provides general administrative support to the Human Resources and at times, Talent Acquisition Departments.
• Fosters and maintains a positive and professional working relationship with all customers, including management staff, contract staff, permanent hires and clients.
• Other duties as assigned.

Necessary Skills and Abilities:

• Thorough knowledge of Microsoft Word, Excel, and Outlook; knowledge of Visio and PowerPoint desired.
• Possess effective written and oral communication skills; ability to write, type, express or exchange ideas of technical nature by means of spoken word; convey information/instructions accurately; receive detailed information through oral or written forms and translate those instructions into physical execution of tasks.
• Ability to work with minimum supervision.
• Must be flexible and able to deal quickly and appropriately with individual situations as they arise. · Excellent organizational skills.
• Strong customer service skills. · High level of accuracy and attention to detail required.
• High level of confidentiality required.
• Ability to develop a good working knowledge of, and comply with, the Standard Operating Procedures of the Company

Educational Requirements:

• B.S./B.A. in Business Administration, Human Resources Management, or related field desired.
• Ideally CIPD Level 3 qualified or working towards this.
• 5 GCSEs or equivalent, including Grade A – C in both English and Mathematics.