Human Resource Operations Manager

Position/Title:

Department:

Location:

Shifts

Roles

HR

• Leading E2E Employee Lifecycle operations from Onboarding to Exit.
• Smooth execution of all employee life cycle processes (confirmation, exits, absconding etc)
• Ensuring timeline inputs are provided to the payroll team with regards to new joiners

Provident fund & Insurance coverage related details.

• Facilitating the team with preparation of accurate HR letters.
• Develop and monitor dashboards to assess the performance of HR operations team and maintaining regular governance with internal stakeholders.
• Review SOPs, process workflows and governance documents, identify gaps and recommend change to fill gaps or eliminate non-value add and cost-effective operations.
• Plan and prepare all the time readiness for internal and external audits.
• Proven experience in managing complex HR processes, being able to solve and think scalable solutions.

On-boarding

• Ensure smooth on-boarding for all new joinees and post joining engagement activities to ensure enhanced employee experience.
• Post joining Documentation and on-boarding process completion including BGV
• Ensure timely closure of Background verification results and insufficiency cases

Database

• Responsible for ensuring accurate maintenance of the Employee details.
• Will be responsible and custodian of accurate employee database, e-employee records, employee files, Employee Record Keeping / Database Updation and Management.
• HRIS Management Responsible for Updation of HRIS system and record keeping.
• Establish internal control mechanisms for periodic validation of employee data base for accuracy and completeness.

Required

• Excellent Stakeholder Management.
• Proficient in Excellent MS office (Excel, PowerPoint, MS word).
• Proven experience in managing SLAs for multiple processes.
• Ability to translate strategy into deep operational execution.
• Sound analytical and decision-making skills.
• A great communicator with a strong command on spoken and written English.
• High on learnability and ability to unlearn-learn relearn would be a key.
• Team Handling capabilities, Team player and influencer who is willing to pitch in and help where necessary.
• Displays a sense of urgency with the task at hand.
• Exhibit integrity, excellent judgment, discretion, and diplomacy skills.
• Exposure and hands-on Experience on HRIS preferable
• Has an innovative Mindset and Problem Solving Skills.
• Experience with creating a culture of engagement, collaboration, and teamwork

Qualification

• MBA in HR or equivalent education background
• 10 to 15 yrs of experience in the HR operations space

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