Human Resource Operations Lead

4 - 6 years

2 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title:

Location:

About the Role

BPO sector (Inbound/Outbound processes)

Key Responsibilities

  • HR Operations:

    Lead day-to-day HR activities and ensure seamless process flow across the organization.
  • End-to-End Employee Lifecycle Management:

    From recruitment and onboarding to exit formalities.
  • Business Partner Role:

    Collaborate with management to align HR strategies with business goals.
  • Talent Acquisition:

    Manage sourcing, interviewing, selection, and onboarding for various levels.
  • Performance Appraisal & Annual Increments:

    Drive performance evaluation processes and increment cycles.
  • HRMS Management:

    Hands-on experience in HRMS tools for attendance, payroll inputs, and reporting.
  • Leave & Attendance Management:

    Ensure proper tracking, reporting, and compliance.
  • Employee Engagement & Grievance Handling:

    Foster a positive work environment and resolve employee concerns.
  • Team Management:

    Lead and guide HR team members to achieve operational excellence.
  • Compliance & Documentation:

    Ensure statutory compliance, policies adherence, and accurate record keeping.

Requirements

  • 4–6 years of HR experience, with at least 3–5 years in

    BPO HR (Inbound/Outbound processes)

    .
  • MBA in HR is mandatory.
  • Strong knowledge of

    HR operations, performance management, and compliance

    .
  • Hands-on experience with

    HRMS platforms

    .
  • Excellent

    communication, interpersonal, and team management skills

    .
  • Proficiency in MS Office (Excel, Word, PPT).

What We Offer

  • Competitive salary as per experience.
  • Growth and leadership opportunities in a fast-paced BPO.
  • Employee-friendly and collaborative work culture.

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