Role & responsibilities • Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency Build expert, dynamic knowledge of the companys products and services Conduct research with available resources to satisfy customer inquiries Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties Meet customer-service department sales targets, generating leads when opportunities arise Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review Preferred candidate profile Bachelors degree in business administration, communications, or a related field is preferred. A minimum of 2-6 years of overall experience in Customer Support and Inside sales. Familiarity with office software and collaboration tools (Zoho is preferred). Strong organizational and multitasking abilities. Ability to work collaboratively with cross-functional teams. • Strong problem-solving and critical-thinking skills. Ability to adapt to changing business requirements and priorities Experience from Manufacturing industry would be helpful and knowledge on engineering materials, Cost estimation. Customer interface- having experience is tele calling for demand generation and customer coordination. Good Knowledge on Excel and working experience on Salesforce/CRM and any ERP systems. Perks and benefits Competitive salary and benefits package Opportunity to work with a dynamic and innovative team Professional growth and development opportunities About Scope Metals Trading & Services India Pvt Ltd Scope Metals India is a leading metals trading and services company located in Bangalore, India. We specialize in providing an extensive range of metals and engineering plastics to customers across the country. Our products are sourced from the best suppliers around the world, ensuring the highest quality standards are met.

Education Qualification & Skills Required:oMinimum of 3 years' experience in delivering complex setup missions for aerospace and defense parts.oExtensive experience and expertise in reading technical drawings.oProficiency in using measurement tools.oPreference for candidates with experience on HAAS, MAZAK, and OKUMA turning machines.oFluent in English.Additional Qualifications:oExcellent in team workoExcellent verbal communication skills.oExcellent interpersonal skills.oExcellent organizational skills and attention to detail.oExcellent time management skills with a proven ability to meet deadlines.oStrong problem-solving skills.oAbility to prioritize tasks and to delegate them when appropriate.oAbility to function well in a high-paced and at times stressful environment.oAttention to detailoAbility to work independently

Scope of the role: The ABAP Developer is responsible for the successful execution of projects and supporting business users that affect Aligns finances using SAP ecosystem. This hands-on position requires deep technical & application knowledge and the ability to work with project team members across multiple geographies. The candidate should have the experience and ability to support solution implementation in SAP Products (ECC 6.0; ABAP) with the ability to build best-in-class solutions. Candidate should also ensure the design and development of systems meet the specifications and requirements of the Organizations overall business needs.Main Responsibility and Activities: Working on multiple projects as a project team member. Developing application specifications. Making recommendations towards the development of new code or reuse of existing code. Derivation and development of technical concepts from functional concepts. Support and analysis of bugs and their elimination in the context of the incident and problem management. Adhering to quality standards and procedures. Reviewing modules for quality assurance and checking compliance with application architecture standards. Education Qualification & Skills Required: • Technical degree in Engineering or equivalent experience required, Master is a plus. • Minimum 5 years of ABAP experience • SAP ECC 6.0 and SAP S/4 knowledge • Programming experience in SAP modules such as SD, FI, PP, LE, MM, CO • Confident communication with business partners. • Fluent in written and spoken English. • Excellent analytical skills. • Strong service thinking skills and service orientation. • Flexibility and good interpersonal skills. • Excellent problem-solving and decision-making skills. • Knowledge on SAP authorizations and Basis is an advantage

Scope of the role: We are seeking a talented BIM Specialist to lead the production of project information models that integrate 3D visualizations, data, drawings, and schedules throughout the design and construction phases of projects. As a Team Lead, you will possess expertise in a specific area of BIMsuch as structural engineering, MEP systems, or construction planningand provide technical assistance, conduct analyses, and develop specialized BIM processes. Role & responsibilities Lead and manage a team of BIM specialists, fostering collaboration and ensuring alignment with project goals. Provide mentorship and training to team members, enhancing their skills and professional development. Revit Expertise: • Create massing and site models, including topography and excavation plans. Develop and coordinate slanted columns, including modeling, tagging, and plans. Model and detail steel structures, ensuring accuracy in geometry. Facilitate coordination and collaboration between structural and architectural elements. Manage worksharing, worksets, and cloud models. Produce plans, views, sheets, and sets for printing and publishing. Generate and manage schedules for quantities and data. Set visibility parameters and create view templates. Create and edit families as needed(different sizes or materials size of a door or changing the materialso on.,) Preferred candidate profile • 8-10 years of experience in BIM 3D software (Revit, Navisworks, Tekla). • B.Sc. / B. Tech in civil engineering, structural engineering oriented. • Fluent in English-speaking and writing. • Full control in Autodesk Revit. • Knowledge in shop-drawing plans for reinforced concrete structures and steel structures. • Portfolio of plans and show-drawings (made by the applicant). • Portfolio of 3D models- large or complicated models, preferably in Revit. • Demonstrate managing skills. Perks and benefits

Manage the full life cycle of the recruitment process from initial brief, candidate contact andinterview cycle while working seamlessly with the team to assist in recruitment efforts and ensureaccurate candidate recordkeeping.Build and maintain strong relationships with candidates throughout the recruitmentprocess. Provide timely updates, guidance, and feedback to candidates, ensuring a positivecandidate experience. Foster long term relationships to build a talent pipeline for futurehiring needs.Proactively source and identify potential candidates through direct sourcing, networking,referrals, and other creative means. Con duct thorough candidate screenings, assessqualifications, and evaluate technical skills to ensure alignment with job requirements providedby the client.Knowledge of current market conditions and influencers, creative sourcing strategies toembrace digit al tools and technology to enhance your sourcing efforts, including job postingoptimization, recruiting marketing channel development.Recommend ideas and strategies related to recruitment that will contribute to the long rangegrowthof the company and fine tuning standard processes.MainBachelors degree in HR, management, or similar field.•Minimum 5 years of IT or Tech recruitment experience.•Excellent interpersonal and ability to communicate professionally via written and verbalcommunications.•Experience in Job Portals like Naukri, indeed LinkedIn, etc.•Hands on experience with various interview formats e.g., Teams, Zoom, Google meet, etc•Familiarity with Applicant Tracking Systems and resume databases.•Solid knowledge of sourcing techniques (e. social media recruiting and Boolean search)•Technical expertise with an ability to understand and explain job requirements for IT roles.

Role & responsibilities Process customer orders, quotations, and invoices accurately and timely in the system (ERP/CRM). Support the sales team by preparing sales proposals, contracts, and related documentation. Communicate with customers regarding order status, deliveries, and other post-sales support queries. Coordinate with warehouse, logistics, and finance teams to ensure on-time deliveries and billing. Maintain and update customer records, sales reports, and inventory databases. Assist in the preparation of sales performance reports and presentations for management. Follow up with clients for payments, pending documents, or other necessary requirements. Handle administrative tasks such as scheduling meetings, filing, and responding to emails. Provide excellent internal and external customer service to ensure client satisfaction. Ensure compliance with company policies, procedures, and quality standards Preferred candidate profile • Bachelors degree in Business Administration, Sales in the Aerospace and Defence industry. 3 to5 years of experience in a similar back-office or sales coordination role. Proficiency in MS Office (Excel, Word, PowerPoint); knowledge of ERP/CRM systems is a plus. Strong organizational and multitasking skills. Excellent communication skills (written and verbal). Attention to detail and accuracy. Ability to work independently and as part of a team Preferred Skills: Experience in the industrial, manufacturing of Aerospace and Defence. Knowledge of logistics and warehouse coordination. Perks and benefits • Competitive salary and benefits package • Opportunity to work with a dynamic and innovative team • Professional growth and development opportunities