Job
Description
As a HubSpot Operations Manager at Silvermine Group, you will play a crucial role in leading and optimizing the use of HubSpot across Marketing, Sales, and Service Hubs. Your responsibilities will include designing, implementing, and maintaining workflows, pipelines, campaigns, and reporting dashboards to support the entire customer lifecycle. To excel in this role, you should have a deep understanding of HubSpot's Marketing, Sales, and Service Hubs, possess hands-on technical expertise, and collaborate effectively across different teams within the organization. **Key Responsibilities:** - Own the day-to-day administration and optimization of HubSpot Marketing, Sales, and Service Hubs. - Design and optimize automated workflows for lead nurturing, deal pipelines, ticketing, and customer journeys. - Partner with Marketing, Sales, and Customer Success teams to define requirements and implement scalable solutions. - Ensure data hygiene, governance, and alignment across HubSpot and integrated systems. - Collaborate with Engineering to maintain HubSpot integrations with internal systems and analytics platforms. - Partner with Analytics to define campaign attribution, funnel reporting, and performance dashboards. - Serve as the primary liaison with HubSpot support and account teams. - Train and support team members on best practices and new HubSpot features. - Act as the internal advocate for HubSpot adoption and cross-Hub governance. **Preferred Qualifications & Required Skills:** - 5-8 years of experience in Marketing Operations, Revenue Operations, Marketing Technology, or CRM administration. - Minimum 3 years of hands-on HubSpot expertise across Marketing, Sales, and Service Hubs. - Strong understanding of deal pipelines, service ticketing, lead scoring, marketing automation, and campaign attribution. - Experience managing HubSpot support/vendor relationships. - Knowledge of data governance, segmentation, and lifecycle management. - Comfort working cross-functionally with various teams. - HubSpot certifications strongly preferred. - Strong analytical mindset and problem-solving skills. **Good to Have:** - Experience with multi-product SaaS environments. - Familiarity with SQL, data warehouses, or BI tools. - Exposure to compliance, tax, or trucking industry. As part of Silvermine Group, you will have the opportunity to be the champion for HubSpot, shaping how Marketing, Sales, and Service Teams operate at scale. You will work cross-functionally across the entire customer lifecycle and contribute to the growth of the Truckopedia brand and ecosystem. The company values a supportive culture, work-life balance, rewards and recognition, and innovative work, providing competitive benefits and growth opportunities for its employees. About Silvermine Group: Silvermine Group is the largest and most trusted provider of regulatory compliance services for the heavy trucking and transportation industries. Their compliance automation platform is secure, cloud-based, and certified by the IRS, assisting over 100,000 customers annually with filing federally required documents accurately and on time. The company's technology, skilled customer support, and focus on product improvement ensure customers" equipment stays on the road and their businesses thrive. Website: [Silvermine Group](https://silverminegroup.com/) Products: eform2290 and emcs150 Location: Bangalore Apply on: [careers@silverminegroup.com](mailto:careers@silverminegroup.com),
