Job
Description
As a HubSpot Operations Manager at Silvermine Group, your role will be crucial in leading and optimizing the use of HubSpot across Marketing, Sales, and Service Hubs. You will serve as the subject-matter expert for HubSpot, responsible for designing, implementing, and maintaining workflows, pipelines, campaigns, and reporting dashboards to support the entire customer lifecycle. Your deep understanding of HubSpot's Marketing, Sales, and Service Hubs, along with hands-on technical expertise, will enable you to collaborate effectively across Product, Engineering, and Analytics to drive adoption, governance, and business impact. **Key Responsibilities:** - Own the day-to-day administration and optimization of HubSpot Marketing, Sales, and Service Hubs. - Design and optimize automated workflows for lead nurturing, deal pipelines, ticketing, and customer journeys. - Partner with Marketing, Sales, and Customer Success teams to define requirements and implement scalable solutions. - Ensure data hygiene, governance, and alignment across HubSpot and integrated systems. - Collaborate with Engineering to maintain HubSpot integrations with internal systems and analytics platforms. - Partner with Analytics to define campaign attribution, funnel reporting, and performance dashboards. - Act as the primary liaison with HubSpot support and account teams. - Train and support team members on best practices and new HubSpot features. - Advocate for HubSpot adoption and cross-Hub governance. **Preferred Qualifications & Required Skills:** - 5-8 years of experience in Marketing Operations, Revenue Operations, Marketing Technology, or CRM administration. - Minimum 3 years of hands-on HubSpot expertise spanning Marketing, Sales, and Service Hubs. - Strong understanding of deal pipelines, service ticketing, lead scoring, marketing automation, and campaign attribution. - Experience managing HubSpot support/vendor relationships. - Knowledge of data governance, segmentation, and lifecycle management. - Comfort working cross-functionally with various teams. - HubSpot certifications strongly preferred. - Strong analytical mindset and problem-solving skills. **Good to Have:** - Experience with multi-product SaaS environments. - Familiarity with SQL, data warehouses, or BI tools. - Exposure to compliance, tax, or the trucking industry. In addition to the above responsibilities and qualifications, Silvermine Group offers several perks for joining the team: - Be the HubSpot champion shaping how Marketing, Sales, and Service Teams operate at scale. - Work cross-functionally across the entire customer lifecycle. - Join a company in high growth mode, building the Truckopedia brand and ecosystem. - Opportunity to evolve this role into a broader Marketing Operations leadership position. The culture at Silvermine Group is focused on living its values, providing a supportive environment, maintaining work-life balance, offering rewards and recognitions, and encouraging innovative work for employees. About Silvermine Group: Silvermine Group is the largest and most trusted provider of regulatory compliance services for the heavy trucking and transportation industries. Their compliance automation platform helps over 100,000 customers file federally required documents accurately and on time, ensuring their businesses keep humming. Website: Silvermine Group Products: eform2290 and emcs150 Please apply for this role by sending your resume to careers@silverminegroup.com. The location for this position is in Bangalore.,
