15 Crm Administration Jobs

As the Sales Operations Specialist at Zinnia, you will play a crucial role in the Revenue Operations team by handling various administrative and operational tasks to ensure seamless support for stakeholders and optimize processes. Your success in this position will rely on your ability to collaborate across functions in a dynamic environment while effectively managing multiple tasks simultaneously. The ideal candidate will have keen attention to detail, demonstrate proficiency in executing both standardized and ambiguous processes accurately and quickly, think strategically, exhibit a strong work ethic, take initiative, and excel as a problem solver. Your responsibilities will include understanding business requirements and translating them into clear reporting needs, developing and maintaining sales analytics reports and dashboards to provide actionable insights for sales and executive leadership teams, offering CRM administration support, training, system configuration, reporting, process documentation, and data maintenance. Additionally, you will conduct business analysis for leads and prospects, plan and prepare for Zinnia and prospect visits and conferences, act as a primary contact for sales team inquiries, optimize sales and operational efficiency through innovative thinking and process improvement, foster collaborative relationships with aligned business units, manage concurrent projects, and deliver clear communications and presentations tailored to specific audiences. To excel in this role, you should have at least 3 years of experience in managing Salesforce administration tasks, a track record of working with US-based stakeholders to develop complex reports and dashboards (Salesforce and BI experience preferred), and hold a Salesforce Admin Certification. Strong written and verbal English communication skills, analytical and problem-solving abilities, comfort in a fast-paced environment, project management skills, proficiency in Google Docs, Sheets, Slides, Microsoft Office Suite (especially Excel, Word, PowerPoint), relational databases, SQL queries, as well as analytical, reporting, data manipulation, dashboard creation, and business intelligence skills are essential. While experience in the annuity and life insurance industry is preferred but not mandatory, this role offers you the opportunity to contribute to a leading technology platform for accelerating life and annuities growth. Join us at Zinnia and be part of a team that values boldness, collaboration, and delivering value.,

As a CRM Administrator, your primary responsibility will be to manage, customize, and train users on the CRM system to help achieve the organization's objectives. You will play a crucial role in ensuring the smooth functioning of the system to meet both management and user needs. Your tasks will include customizing the system to align with company processes, managing user access, creating and generating reports and dashboards as required by stakeholders, and providing continuous technical support. Responsibilities: - Providing system administration support, particularly in relation to user permissions, custom objects, and workflows - Creating and managing workflows with rules to streamline data validation and approval processes - Analyzing data to provide insights into operational and productivity improvements - Creating and managing custom objects, fields, formulas, record types, page layouts, reports, and dashboards - Supporting daily troubleshooting, bug fixing, user adoption, training, and documentation - Identifying and resolving data anomalies to maintain high data integrity - Coordinating and supporting integrations with third-party apps, plugins, and tools Requirements: - Bachelor's degree in Business Administration, Information Technology, or a related field - 3-4+ years of CRM Administration experience, with proficiency in CRM software such as Open-Source (e.g., ESPO, VtigerCRM) - Experience working directly with Sales and Support teams to implement their requirements into the CRM system - Ability to administer and configure a CRM system, including custom objects, workflows, and permissions - Familiarity with automating business processes, creating reports/dashboards, and data analysis/modeling - Strong communication skills in English, Hindi, Southern Language, and additional languages are advantageous - Collaborative working mentality and problem-solving skills - Experience with SOQL/Workbench/PHP and MYSQL or familiarity with integrated tools like Outreach, Mailchimp, Mautic, Hubspot, or Zoho - Fluency in English, diligence, enthusiasm, and an interest in marketing strategy and content marketing Desired Candidate Profile: - Male/Female candidate with a creative and innovative approach to modern concepts and digital formats - Excellent written and verbal communication skills - Reporting directly to the CEO and Managing Director Please note that this is a responsible position for a two-year assignment with the possibility of an extension based on performance and adaptability to the work culture.,

You will be responsible for understanding the commercial operation, challenges, objectives, and daily work of each team to enhance their productivity through CRM administration. Your duties will include providing system administration support, focusing on user permissions, custom objects, and workflows. Additionally, you will create, manage, and optimize complex workflow rules, validation rules, and approval processes. Analyzing data to derive insights into team operations, effectiveness, and productivity will be a crucial part of your role. You will collaborate closely with other teams to capture and define business requirements for CRM implementation. Furthermore, you will coordinate and support integrations with third-party apps, plugins, and tools, as well as assist in identifying and resolving data anomalies and errors to ensure high data integrity. Your responsibilities will also involve creating and updating documentation on processes, policies, application configuration, and help-related materials. To excel in this position, you should hold a Bachelor's Degree with a strong analytical and technical background. A minimum of 5 years of experience in CRM Administration, such as Salesforce or Microsoft Dynamics, is required. Demonstrated proficiency in administering and configuring CRM systems, including custom objects, flows, validation rules, and permissions, is essential. You should be familiar with automating business processes, creating reports and dashboards, and conducting data analysis. Experience in collaborating directly with commercial, financial, and data teams will be advantageous. Strong communication and collaboration skills will be key to your success in this role. This is a full-time position with a day shift schedule, requiring in-person work at the designated location.,

You will oversee the administration and maintenance of the institution's digital platforms, including managing the Google Admin Console, Ed-Tech platforms, and other software solutions. Your responsibilities will involve maintaining user accounts, security settings, and Google Groups, handling user onboarding/offboarding, and ensuring security compliance through periodic audits and policy enforcement. You will support the integration of technology solutions to enhance institutional operations and productivity. Additionally, you will act as a super administrator for various learning management systems (LMS) and school ERP platforms, utilizing MS Excel and Google Sheets expertise for data analysis and reporting. Your role will involve providing technical support, troubleshooting technology-related queries, and collaborating with faculty and IT staff to deliver training on digital tools and technology best practices. Process improvement and documentation of workflows will be essential to maintain smooth operations. The ideal candidate should hold a Bachelor's degree in Information Technology, Computer Science, or a related field, with 3-5 years of experience in IT administration, preferably in an educational setting. Proficiency in Google Admin Console, Google Workspace, Ed-Tech platforms, MS Excel, and Google Sheets is required. Knowledge of Google App Scripts, cybersecurity practices, and effective problem-solving skills are essential. Certification in Google Workspace Administration and experience with LMS and API integrations are advantageous. If you are a proactive individual with strong communication skills, analytical abilities, and a quick learning attitude, this position offers a full-time, permanent opportunity with benefits such as paid sick time, time off, and Provident Fund. The work location is in person, and applicants are encouraged to share their total work experience, current or last drawn salary, expected salary, and notice period during the application process.,

You are a consulting company consisting of individuals who are passionate about technology and quality. Your diverse team creates an inclusive and welcoming environment where each member is highly valued. Embracing individuality and mutual respect, you believe that a diverse group sharing knowledge, experiences, and ideas can provide exceptional customer service. As an immediate joiner looking to advance your career, you will have ample opportunities for growth and responsibility within the organization. Your role will involve being a skilled Salesforce Developer / Administrator specializing in Sales Cloud and Service Cloud, proficient in configuration, data management, and CRM customization to meet business requirements effectively. Your responsibilities will include implementing and maintaining Sales Cloud and Service Cloud configurations, managing bulk data operations, creating validation rules, optimizing business logic with formulas and flows, profile management, Lightning page layout design, relationship management, reporting, and case management scenarios. Experience with Apex, Triggers, Web-to-Lead implementations, and AZ-900 Certification are advantageous. You should have 5 to 10 years of experience in Salesforce Sales and Service Cloud, a strong grasp of Salesforce data architecture and Lightning Experience, and familiarity with Flows for business process automation. Soft skills such as excellent communication, collaboration with cross-functional teams, and problem-solving with attention to detail are essential for success in this role. The position is full-time based in Bangalore with a 6-month probationary period, and interviews are conducted on a rolling basis. Don't hesitate to apply for this opportunity to join a dynamic team dedicated to technological innovation and customer satisfaction.,

The Customer Facing CRM Country Support Manager Hub position at Sanofi in Hyderabad plays a crucial role in the modernization of Sanofi's operations as part of the Play-To-Win strategy. With a focus on funding the robust pipeline of R&D projects and new launches, the Global Business Units (GBUs) are centralizing their Go-to-Market capabilities (GTMC) to drive excellence and efficiency in commercial operations. The main responsibilities of this role include overseeing the administration of CRM systems, particularly Veeva CRM, to ensure integration with other tools such as SFMC and Promomats. The Manager will collaborate with various teams to maintain accurate territory definitions, manage user access, deploy omnichannel cycle channel planning, and provide support for closed-loop marketing activities. Additionally, they will standardize processes, optimize CRM operations, analyze data for insights, and foster collaborative relationships with stakeholders. The ideal candidate for this role should have at least 7 years of experience in CRM administration, with expertise in Veeva CRM. They should possess strong problem-solving skills, attention to detail, and the ability to lead change initiatives while achieving business objectives. Technical skills in Veeva CRM environments, field force support, strategic analysis, and project management are essential, along with excellent communication and interpersonal skills. The successful candidate will demonstrate numerate and analytical skills, financial acumen, leadership qualities, and networking abilities. A graduate or postgraduate degree in Management, Statistics, Engineering, or related fields is required, along with proficiency in English language. Personal characteristics such as accountability, creativity, resilience, and a commitment to continuous improvement are also valued. Sanofi offers a supportive and future-focused work environment where employees can grow their talent, drive their careers, and contribute to creating best practices within the organization. The company provides a comprehensive rewards package, health and wellbeing benefits, and opportunities for professional development and international mobility. Join Sanofi in pursuing progress and discovering extraordinary opportunities to make a difference in the world of healthcare.,

You will be joining Perfect Sourcing, India's leading media house dedicated to the global Business of Fashion. With a decade of industry experience, we specialize in providing valuable information, analysis, news, and data on the global fashion and textile sector. Our team, comprising of young professionals, is committed to delivering insightful and relevant content that caters to a diverse audience, ranging from industry novices to seasoned experts. Our digital platform, along with our print editions - Perfect Sourcing Magazine and Apparel & Fashion Magazine, boast a readership of over 100,000 globally. As a Digital Marketing Specialist + CRM Administrator, your primary responsibility will be to develop and execute digital marketing strategies, oversee CRM systems, analyze marketing data, and address system-related issues. Your role will also entail the maintenance of the CRM platform, enhancing customer engagement, and ensuring smooth system administration. This is a full-time position based in Delhi, India, requiring your physical presence on-site. To excel in this role, you should possess strong analytical and troubleshooting skills, along with prior experience in CRM administration and system management. Effective communication, exceptional problem-solving abilities, and the capacity to work autonomously are essential traits for this position. Familiarity with digital marketing strategies and customer relationship management practices is crucial. A Bachelor's degree in Marketing, Computer Science, Business Administration, or a related field is required. Prior experience in the fashion and textile industry would be advantageous.,

As a member of our team based in Vadodara Office, you will be responsible for collaborating with development and infrastructure teams to address security and vulnerability issues. Your role will involve implementing DevOps practices to enhance the efficiency of IT operations and development processes. You should possess a minimum of 3-4 years of hands-on experience across various AWS technologies and services such as IAM, ELB, VPCs, EBS, S3, EC2, RDS, CloudWatch, and Lambda. Proficiency in Linux server administration is essential, along with experience in working within a Virtual server environment. In this position, you will work closely with different teams to identify and resolve security and vulnerability-related issues at both infrastructure and development levels. Furthermore, your responsibilities will include V-Tiger and CRM administration, managing various VPN connections, and implementing security measures to mitigate risks. Your role will also involve identifying opportunities for software and system improvements, troubleshooting server and network issues, and designing CI/CD pipelines to streamline software delivery. Additionally, you will be expected to implement and maintain containerization and orchestration using tools like Docker and Kubernetes. To excel in this role, you should have a strong aptitude for learning new concepts quickly and applying them effectively. The position requires working in US Shift Timing and excellent communication skills in English, both written and verbal. A good understanding of DevOps practices and principles will be beneficial for this position. If you are looking for a challenging role that involves working on cutting-edge technologies and collaborating with diverse teams, this opportunity could be the perfect fit for you.,

Job Description: As a Renewal Opportunity Administrator, you will be responsible for optimizing the renewal process by ensuring data accuracy, efficiency, and compliance with internal policies. Your attention to detail and proactive approach will play a crucial role in maintaining the integrity of renewal records, tracking opportunities, and improving workflow for renewals management. Collaborating with cross-functional teams, including Sales, Finance, and the BizzApps team, you will address data inconsistencies and enhance automation in renewal tracking and reporting. Your key responsibilities will include monitoring and validating renewals to ensure completeness and accuracy, tracking missing or incomplete renewal records, conducting routine audits, and ensuring renewal opportunities reflect correct contract terms and subscription details for accurate forecasting and reporting. You will also be responsible for verifying previous year's closed Annual Subscription Value (ASV) against renewal quota amounts, supporting Sales and Finance teams with renewal quota validation, and ensuring data integrity by identifying and correcting any missing or incomplete renewal records. Collaboration will be a key aspect of your role as you work closely with the BizzApps team and other stakeholders to resolve data inconsistencies and improve the renewal process. You will also be involved in developing and implementing standardized workflows for renewal opportunity creation, validation, and tracking, as well as generating reports and providing insights on renewal trends, data quality, and potential process improvements. To qualify for this role, you should have a Bachelor's degree in Business Administration, Finance, Data Management, or a related field, along with 2-4 years of experience in Sales Operations, Renewals Management, or CRM Administration. Strong analytical skills, proficiency in CRM tools (e.g., Salesforce), and excellent communication and collaboration skills are essential. Additionally, experience in SaaS or recurring revenue business models, familiarity with automation and workflow optimization in CRM systems, and an understanding of sales forecasting and renewal metrics are preferred qualifications. If you are a detail-oriented and proactive professional with a passion for optimizing processes and ensuring data accuracy, we invite you to apply for the Renewal Opportunity Administrator position and be a part of our dynamic team supporting the most exciting missions in the world.,

We are looking for a detail-oriented and technically skilled CRM Specialist to join our dynamic team and assist in managing and creating a CRM system for our company. Responsibilities: - Understanding the commercial operation, objectives, and daily work of each team to enhance productivity through CRM administration. - Providing system administration support, particularly in user permissions, custom objects, and workflows. - Creating, managing, and optimizing complex workflow rules, validation rules, and approval processes. - Developing and managing custom objects, fields, formulas, record types, page layouts, reports, and dashboards. - Analyzing data to offer insights into team operation, effectiveness, and productivity. - Collaborating with other teams to identify business requirements for CRM implementation. - Coordinating and supporting integrations with third-party apps, plugins, and tools. - Assisting in identifying and resolving data anomalies and errors while upholding data integrity. - Supporting the team in daily troubleshooting, bug fixing, and end-user support. - Creating and maintaining documentation on processes, policies, application configuration, and help-related materials. Requirements: - Bachelor's Degree - 5+ years of CRM Administration experience, preferably with Salesforce - Demonstrated ability to administer and configure CRM systems, including custom objects, flows, validation rules, and permissions. - Proficiency in automating business processes, creating reports and dashboards, and conducting data analysis. - Experience collaborating directly with commercial, financial, and data teams. - Strong communication and collaboration skills. This is a full-time position that requires working in person. Education: Bachelor's degree (Required),

As a skilled and detail-oriented Salesforce Administrator, you will be responsible for working closely with cross-functional teams to ensure the efficient design, implementation, and maintenance of Salesforce solutions that drive business success. Your key responsibilities will include serving as the primary system administrator for the Salesforce environment, handling basic administrative functions such as user account maintenance, reports, dashboards, workflows, and managing Salesforce security. Additionally, you will be required to create and maintain documentation on processes, policies, application configuration, and provide internal Salesforce training to users. Collaborating with various departments to understand business needs, customizing Salesforce to improve user experience and business efficiency, implementing new Salesforce features and functionality, and identifying and resolving technical issues will also be part of your role. It is essential to ensure data integrity and quality through regular system audits and data cleansing. To qualify for this role, you should hold a Bachelor's degree in Computer Science, Business, or a related field (or equivalent experience), along with a Salesforce Administrator Certification. A minimum of 3 years of experience as a Salesforce administrator or in a similar CRM administration role is required. You should have a strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity. Experience with Salesforce Lightning Experience, strong data management abilities, excellent problem-solving skills, attention to detail, and strong communication and interpersonal skills are also essential for this position. Preferred skills include experience with Salesforce integrations, familiarity with Salesforce development tools like Apex and Visualforce, experience with tools such as Data Loader, Salesforce Inspector, and knowledge of Agile/Scrum methodology.,

You will be joining Smith + Howard as a HubSpot CRM Administrator, responsible for managing and optimizing the HubSpot CRM system. Smith + Howard, founded by Jim Howard and Joe Smith, is dedicated to providing tax, accounting, and advisory solutions to clients globally, with a focus on empowering businesses and individuals to achieve their financial goals. In Bengaluru, Smith + Howard Advisory LLC is leading innovation in the accounting industry by integrating CRM platforms and ensuring data integrity. Your main responsibilities will include serving as the primary administrator for HubSpot, configuring and customizing modules, managing user roles and permissions, and ensuring data quality through governance policies and data cleansing. You will also design and implement automated workflows, create custom properties, pipelines, reports, and dashboards, and maintain email sequences and automation rules for marketing campaigns. Additionally, you will build and manage dashboards, reports, and data visualizations to provide insights on sales performance, lead conversion, and customer engagement. You will provide technical support, conduct training sessions, and stay updated on HubSpot updates and best practices. Furthermore, you will support the consolidation of three separate CRM systems into HubSpot, working with internal stakeholders and external vendors to define integration requirements and migration strategies. To qualify for this role, you should have 3-6 years of experience in HubSpot CRM or a similar CRM administration role, proficiency in CRM data management and analytics, strong analytical and problem-solving skills, and excellent communication and interpersonal skills. Preferred skills include HubSpot certifications, a bachelor's degree in a related field, and familiarity with customer journey mapping and sales process optimization. This position is located in Bengaluru, with in-office work as per company policy, and requires flexibility to collaborate with global teams. By joining Smith + Howard, you will have the opportunity to work in a dynamic, fast-growing company with a strong CRM strategy, shape sales and marketing processes, work on cutting-edge CRM projects, and access career growth opportunities with learning and development support.,

As a HubSpot CRM Administrator at Smith + Howard, you will be responsible for managing and optimizing our HubSpot CRM system. Your role will involve integrating and consolidating three separate CRM platforms into a unified system, ensuring data integrity, and working closely with cross-functional teams to achieve a seamless transition. Your proactive and analytical approach will be crucial in supporting business teams with actionable insights and process improvements. Key Responsibilities: CRM Administration & Management: - Serve as the primary administrator for HubSpot, ensuring optimal performance and user adoption. - Customize HubSpot modules to align with organizational needs. - Manage user roles, permissions, and access controls to maintain security and workflows. - Implement governance policies to maintain data quality. Automation & Workflow Optimization: - Design and implement automated workflows to streamline operations. - Create custom properties, pipelines, workflows, reports, and dashboards. - Develop email sequences, templates, and automation rules for marketing campaigns. Reporting & Analytics: - Build dashboards and reports to provide insights on sales performance and customer engagement. - Monitor key performance indicators and recommend improvements. - Conduct audits of CRM data and processes for optimization. User Support & Training: - Provide technical support and training for HubSpot users. - Stay updated on best practices and emerging CRM trends. Integration & Migration: - Support the consolidation of CRM systems into HubSpot with minimal disruption. - Work with stakeholders to define integration requirements and migration strategies. - Develop testing plans for migrated data to ensure a smooth transition. Qualifications & Experience: - 3-6 years of experience in HubSpot CRM or similar CRM administration. - Proficiency in CRM data management and segmentation. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. Preferred Skills: - HubSpot certifications. - Bachelor's degree in Business, Marketing, or Information Technology. - Familiarity with customer journey mapping and sales process optimization. Location & Work Mode: - Location: Bengaluru (In-office). - Working Hours: Flexible to collaborate with global teams. Join us at Smith + Howard for the opportunity to work in a dynamic company with a strong CRM strategy, shape sales and marketing processes, and work on cutting-edge automation projects with growth opportunities and learning support.,

As a Renewal Opportunity Administrator, you will be responsible for overseeing and optimizing the renewal process to ensure data accuracy, efficiency, and compliance with internal policies. Your role is crucial in maintaining the integrity of renewal records, tracking opportunities, and enhancing the workflow for renewals management. Working closely with cross-functional teams, including Sales, Finance, and the BizzApps team, you will address data inconsistencies and improve automation in renewal tracking and reporting. Your key responsibilities will include monitoring and validating renewal opportunities to ensure completeness, accuracy, and alignment with company policies. You will track missing or incomplete renewal records, conduct routine audits to resolve discrepancies, and ensure that renewal opportunities reflect the correct contract terms, ASV, Quota Amount, and subscription details for accurate forecasting and reporting. In addition, you will be responsible for verifying the previous year's closed Annual Subscription Value (ASV) against renewal quota amounts to maintain financial accuracy and support Sales and Finance teams with renewal quota validation. You will also identify and correct any missing or incomplete renewal records for closed transactions to ensure compliance with internal standards. Collaboration with the BizzApps team and other stakeholders will be essential to resolve data inconsistencies and improve the renewal process. You will develop and implement a standardized workflow for renewal opportunity creation, validation, and tracking, while generating reports and providing insights on renewal trends, data quality, and potential process improvements. To qualify for this role, you should have a Bachelor's degree in Business Administration, Finance, Data Management, or a related field, along with 2-4 years of experience in Sales Operations, Renewals Management, or CRM Administration. Strong analytical skills, attention to detail, problem-solving ability, proficiency in CRM tools (e.g., Salesforce), and excellent communication and collaboration skills are essential. Experience in SaaS or recurring revenue business models, familiarity with automation and workflow optimization in CRM systems, and understanding of sales forecasting and renewal metrics are preferred qualifications.,

Dear Candidates, Greetings..!! Responsibilities: CRM system support, upgrades, and user management Data integrity, reporting, and dashboard creation (Power BI preferred) Integration with business applications, automation of CRM processes Collaborate with business teams to gather and translate requirements Provide training and maintain system documentation Skills Required: Salesforce / Dynamics 365 / CRM Nxt Power BI / Data Analytics API, CRM Integrations, and Automation tools Excellent communication and stakeholder management