HRBP - Process Manager

Candidate expectation Overall experience of 5+years and should have at least 3 years of experience working in a Business Partnering role in a KPO/IT or ITES industry

Should be Flexible working in nightshift.

Should be a MBA Graduate.

Key Roles & Responsibilities:

Work closely with Business on calibration process for performance management system.

Understand employee pulse, escalate to appropriate levels & ensure end to end resolution Investigate and close any conduct related violation and take necessary disciplinary action wherever required.

Monitor govern Performance Coaching & Improvement process for bottom performers in the program.

Carry out career and capability development programs for identified group of A-PM pool.

Attrition management for the program/process.

Target Fostering an ecosystem of quick turn around for grievances while endeavouring to reduce the quantum gradually Connect one-on-one with A-PM pool during the pulse check

Govern leadership connects for the program

Oversee the 90-Day on-boarding & assimilation program for A-PM pool in the program

Coach employees for them to invest in their capability building

Conduct sessions to educate employees on PMS

Ensure goal-setting activities getting carried out between the managers and their direct reports basis defined timelines

Guide & sensitize managers with evaluation process

Close appraisal calibration with Business

Conduct exit interviews of A-PM within timelines

Timely closure of Bottom Quartile

Close BG verification cases of A-PM in the Program where Insufficiency/discrepancy has been identified.

Ensure that all trackers including pulse, disciplinary (conduct and performance) are updated promptly and further shared with the Sr. HR BP and other stakeholders Create all necessary reports and dashboards required for each program/process area.

Contact Person: Devikala D

Email : devikala@gojobs.biz