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4.0 - 6.0 years
12 - 15 Lacs
pune
Work from Office
Candidate expectation Overall experience of 5+years and should have at least 3 years of experience working in a Business Partnering role in a KPO/IT or ITES industry Should be Flexible working in nightshift. Should be a MBA Graduate. Key Roles & Responsibilities: Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that company policies are adhered to, in the program. Work closely with Business on calibration process for performance management system. Understand employee pulse, escalate to appropriate levels & ensure end to end resolution Investigate and close any conduct related violation and take necessary disciplinary action wherever required. Monitor govern Performance Coaching & Improvement process for bottom performers in the program. Carry out career and capability development programs for identified group of A-PM pool. Attrition management for the program/process. Target Fostering an ecosystem of quick turn around for grievances while endeavouring to reduce the quantum gradually Connect one-on-one with A-PM pool during the pulse check Govern leadership connects for the program Oversee the 90-Day on-boarding & assimilation program for A-PM pool in the program Coach employees for them to invest in their capability building Conduct sessions to educate employees on PMS Ensure goal-setting activities getting carried out between the managers and their direct reports basis defined timelines Guide & sensitize managers with evaluation process Close appraisal calibration with Business Conduct exit interviews of A-PM within timelines Timely closure of Bottom Quartile Close BG verification cases of A-PM in the Program where Insufficiency/discrepancy has been identified. Ensure that all trackers including pulse, disciplinary (conduct and performance) are updated promptly and further shared with the Sr. HR BP and other stakeholders Create all necessary reports and dashboards required for each program/process area. Contact Person: Devikala D Email : devikala@gojobs.biz
Posted 1 week ago
5.0 - 10.0 years
7 - 13 Lacs
pune
Work from Office
Business HR Process Manager Roles and Responsibilities Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that company policies are adhered to, in the program Work closely with Business on calibration process for performance management system Understand employee pulse, escalate to appropriate levels & ensure end to end resolution Investigate and close any conduct related violation and take necessary disciplinary action wherever required Monitor & govern Performance Coaching & Improvement process for bottom performers in the program Carry out career and capability development programs for identified group of A-PM pool Attrition management for the program/process Target Fostering an ecosystem of quick turn around for grievances while endeavouring to reduce the quantum gradually HR Reach out Connect one-on-one with Analyst- Manager pool during the pulse check Govern leadership connects for the program Oversee the 90-Day on-boarding & assimilation program for Analyst -Manager pool in the program Coach employees for them to invest in their capability building Performance Appraisal and Career Planning Conduct sessions to educate employees on Performance Management System Ensure goal-setting activities getting carried out between the managers and their direct reports basis defined timelines Guide & sensitize managers with evaluation process Close appraisal calibration with Business HR Ops Compliance Conduct exit interviews of Analyst-Process Manager within timelines Timely closure of Bottom Quartile Close Back Ground verification cases of Analyst-Process Manager in the Program where Insufficiency/discrepancy has been identified Tracker Updating and Reporting Ensure that all trackers including pulse, disciplinary (conduct and performance) are updated promptly and further shared with the Sr. HR BP and other stakeholders Create all necessary reports and dashboards required for each program/process area Drive REWARDS & RECOGNITION in the program to recognize & reward contribution and achievement to motivate higher performance levels Minimum Qualifications Graduate + MBA Overall experience of 5+ years and should have at least 3 years of experience working in a Business Partnering role in a KPO/IT or ITES Industry Shift Timings - 11:30 am to 8:30 pm Notice Period required - 45 to 60 Days at max
Posted Date not available
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