HRBP- BPO Insurance

Job Summary

Responsibilities

• Partner with business and operations leaders to understand team dynamics and drive people strategies aligned with business goals.
• Provide end-to-end support across the employee lifecycle from onboarding and engagement to retention and growth.
• Act as the

  primary HR point of contact

  for BPO employees, addressing queries, grievances, and escalations effectively.
• Support managers with performance management, goal setting, and feedback discussions.
• Analyze attrition and workforce trends to design targeted

  retention interventions

  and people initiatives.
• Design and execute

  employee engagement initiatives

  , R&R programs, and team events to foster motivation and belonging.
• Support

  onboarding and role readiness

  for new hires to ensure a smooth transition into the organization.
• Promote company culture, policies, and compliance awareness across all levels of the BPO function.
• Partner with internal stakeholders to ensure timely communication and implementation of HR programs.

Requirements

• Education:

  Bachelor s degree in Human Resources, Business Administration, or a related field (Master s preferred).

• Experience:

  3 5 years of HR experience, with at least

  2+ years as an HRBP

  in a BPO or contact center environment.
• Proven experience in employee engagement, R&R, onboarding, and people operations.
• Strong interpersonal and stakeholder management skills with the ability to build trust across teams.
• Analytical mindset with the ability to interpret people data and recommend actionable insights.
• Excellent communication and problem-solving skills.

Logistics

• Compensation:

  Competitive!

• Joining

  : ASAP!

• Location

  : Noida

Why should you consider us seriously

• We believe that long-term, people over product and profits, prioritize culture over everything else. See Glassdoor reviews.
• We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.)
• Freedom and Responsibility
• Entrepreneurial Team
• Exponential Growth
• Healthcare (Physical & Mental Wellness)

Please Note: