HR Ops Team Lead

Syneos Health

4 - 7 years

2 - 7 Lacs

hyderabad

Posted:2 days ago| Platform:

Apply

Skills Required

career development team lead hr team development http hr management customer experience recruitment process management functional support

Work Mode

Work from Office

Job Type

Full Time

Job Description

HR Ops Team Lead

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life .

Discover what our 29,000 employees, across 110 countries already know.

Job Responsibilities

Responsible for coaching and developing team members in areas of shared services delivery, including but not limited to inquiry, data transacting and / or process management, metrics and behaviors related to the customer experience.
Facilitates routine meetings discussions with team to ensure goal achievement and efficiencies, while escalating to management if known roadblocks or challenges exist.
Sets performance goals and objectives and provides to appropriate leadership; conducts performance evaluations/reviews.
Manages employee performance, including issues management and delivery of appropriate corrective action as needed.
Manages schedules and ensures ample coverage during high volumes or absences to meet the business needs.
Communicates policy updates and company information through team meetings and one-on-one development sessions.
Manage complex HR Business processes including but not limited to onboarding, off boarding, unemployment, employee records, performance, talent, benefits and compensation.
Draws upon professional HR Services Operations knowledge of the business environment, requirements, and strategies to design and/or update HR Services/Operations specific approaches, policies, programs, and processes for HR Centers of Excellence (COE) client groups.
Interacts with cross-functional support groups in order to manage day-to-day operations.
Problem solves backlog issues and resolutions to better serve the employees and business.
Handles elevated customer issues and works directly with customers to facilitate problem resolution in a timely and efficient manner
Builds relationship with local, regional and Global HR partners to drive consistency and adopt HR best practices within the team.
Other similar and/or related duties as may be assigned per business needs

More Jobs at Syneos Health

Intern

Greater Madurai Area

Experience: Not specified

Salary: Not disclosed

Regulatory / Sr Regulatory Associate (Module 1, regulatory submission)

Greater Madurai Area

5 - 8 yrs

Salary: Not disclosed

Regulatory / Sr Regulatory Associate (Module 1, regulatory submission)

Greater Kolkata Area

5 - 8 yrs

Salary: Not disclosed

IMS Specialist II (Customer Support)

Gurugram, Haryana, India

Experience: Not specified

Salary: Not disclosed

Sr Clinical Programmer (Spotfire/Cluepoints Prog)

Greater Kolkata Area

5 - 5 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.