HR Operations Specialist

Roles and Responsibilities

• Individuals will be responsible for responding to employee and handling HR service ticket requests, direct entry and processing of transactions into HR systems.
• You will be responsible for ensuring daily service delivery standards are achieved while performing various routine transactional tasks for HR Operations within the define SLA.
• Broadening knowledge of theories, practices and procedures in own discipline to execute functional policy/strategy; still developing functional knowledge and skills.
• Resolves issues in situations that require good knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined policy/parameters.
• Will be responsible to ensure that monthly payroll input validation to avoid any misses – audits on headcounts, exits, hires and any monthly inputs submitted by HR Ops team member.
• Validation of all inputs against eligibility before they are sent to payroll team for payment processing.
• Conduct periodic review of process documents and ensure they are up to date with the latest changes
• A job at this level requires good interpersonal skills and understanding the wing-to-wing HR systems and their downstream impacts.
• Work cross functionally with internal teams, suppliers, external teams and become a contributing member of the team.
  

Required Qualifications

• Graduate / Postgraduate / Diploma holder in Human Resource or relevant Industry regulations certifications.
• 5+ Years of experience in HR Operations and payroll management and relevant industry knowledge.
• Clear communication with the business HR Managers / Employees and should be able to provide concise and clear direction on queries.
• Should have sound knowledge of WD / Service Cloud/ Payroll tools etc.
• Should have a sound knowledge about the service behaviours and have a strong control on how to support the GE Vernova in it’s implementation and making it a great organization for Self Service.
• Graduate / Postgraduate / Diploma holder in Human Resource or relevant Industry regulations certifications.
  

Desired Characteristics

• Strong interpersonal skills; ability to work effectively in a team-based environment
• Demonstrated organizational skills, attention to detail, and accuracy
• Articulate with excellent verbal and written communication skills. Ability to document, plan, market, and execute programs.
• Ability to recognize when to escalate issues
• Proficiency in Microsoft Office Suite (Word, Excel)
• Self-driven individual and able to work independently
  

Additional Information

Relocation Assistance Provided: