HR Operations- Retail Industry

We're looking for a HR Operations Manager to join our team, both at work, and at play! About the Role: We are seeking a dynamic and detail-oriented HR Operations Manager to lead and streamline sports venue team HR operations across India. This role involves managing on-ground as well as remote teams, driving employee engagement, ensuring statutory compliance, and building a strong HR foundation for scale. Key Responsibilities: 1. Recruitment & Talent Acquisition ● Supervise end-to-end hiring processes for blue-collar roles. ● Build innovative hiring strategies for high-volume/blue-collar roles across regions. ● Manage vendor/consultant relationships for recruitment and payroll. 2. Onboarding & Orientation ● Oversee the onboarding process, ensuring a smooth transition for new hires. ∙ Coordinate orientation sessions, prepare onboarding materials, and introduce company policies and culture. ● Gather and verify all required documentation from new employees. 3. Team & People Management ● Oversee PAN INDIA HR executives and support teams. ● Ensure smooth communication, collaboration, and productivity across cross-functional teams. ● Foster leadership, accountability, and ownership within the HR operations function. 4. HR Operations & Compliance ● Ensure statutory compliance with labor laws, PF, ESIC, Shops & Establishment Act, and other applicable regulations. ● Manage payroll, HRMS, attendance, and leave processes across PAN India teams. ● Maintain updated employee records, audits, and reporting dashboards. 5. Employee Experience & Engagement ● Serve as the primary escalation point for grievance handling and conflict resolution. ● Drive employee satisfaction, engagement programs, and cultural alignment initiatives. ● Manage employee lifecycle processes from onboarding to exit. 5. Performance & Development ● Oversee performance management cycles, goal setting, and review processes. ● Support learning and development programs for both frontline and managerial staff. Qualifications: ● 2.5+ years of HR operations experience with proven team management exposure. ● Strong knowledge of compliance, payroll, statutes, and HR systems. ● Demonstrated experience in blue-collar hiring and HR operations at scale. ● Excellent leadership, people skills, and grievance management capabilities.

Job Type: Full-time

Pay: ₹55,000.00 - ₹65,000.00 per month

Work Location: In person