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Capgemini
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HR Operations

HR Operations

Capgemini

0 - 4 years

0 Lacs

kolkata west bengal

Posted:1 day ago| Platform: Shine logo

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Skills Required

reporting talent development talent acquisition case management remuneration process documentation liaison hr transactions mobility workforce administration hr helpdesk

Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for responding to clients" queries accurately through various channels such as phone, live chat, email, and case management system. Additionally, you will process, maintain, and administer HR transactions while providing support across various areas including Talent Development, Mobility, Workforce Administration, Talent Acquisition, Case Management, HR Helpdesk, and Remuneration. Your role will involve processing movements such as transfers, relocations, international mobility, and organizational structure changes, as well as managing leave and absence requests. It will also be crucial for you to provide clarification on HR policies and procedures to ensure understanding among stakeholders. You will be expected to manage your assigned part of the process in alignment with Capgemini methodology and/or agreed transition plan. Moreover, organizing knowledge sharing sessions within the team and across teams will be essential. In this position, you will update all necessary process documentation including process maps, procedures, and other documentation on the defined support tool within agreed timeframes. Collaboration with third parties, vendors, and multiple stakeholders will also be part of your responsibilities. Your primary skills should include reporting errors and issues to the Team Leader promptly and ensuring both quality and timeliness of work.,

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HR Operations