Hr Operations Analyst

About Us

Joining Required:

• Global HR Transaction Management

  : Process and manage all global employee data changes, including onboarding, offboarding, transfers, promotions, and terminations.

• Documentation & Reporting

  : Develop and maintain comprehensive documentation, including process maps, KPIs (Key Performance Indicators), and SLAs (Service Level Agreements).

• Employee Support

  : Serve as the primary point of contact for all global HR inquiries, providing timely and effective support through the Oracle HCM platform and other channels.

• System Administration

  : Administer and maintain Global HRIS (Human Resources Information System), with a focus on Oracle HCM Cloud, to ensure data integrity and security for all employee groups.

• Payroll & Benefits Support

  : Support U.S. payroll and benefits administration, ensuring accuracy and compliance with federal and state regulations. This includes uploading and reconciling payroll data with providers, government agencies, and the HRIS.

• Process Optimization

  : Provide system support and continuously optimize global and regional HR systems to enhance efficiency and user experience.

• Stakeholder Collaboration

  : Work closely with HR Business Partners and other stakeholders to resolve complex HR-related transactions.

• Inbox Management

  : Proactively monitor the HR Systems ticketing inbox for transactions.

• Payroll Coordination

  : Coordinate the timely and accurate processing of payroll for various employee groups.

Additional Qualifications

• Demonstrated experience in managing a ticketing system and achieving high resolution rates.
• Excellent communication skills, both written and verbal, with the ability to manage a high volume of global inquiries professionally.
• Proven ability to work independently, manage multiple priorities, and contribute to a team-oriented environment.
• Strong analytical skills and experience in generating and presenting HR reports.
• A Bachelors/masters degree in human resources or equivalent experience required
• 5+ years experience in HR operation, Human resources systems work, payroll audit or related area.

Competencies