HR Onboarding Specialist

Position: HR Onboarding Specialist

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About Creativefuel

every new team member's journey begins with purpose, clarity, and a lasting impression.

Role Overview

HR Onboarding Specialist

Offer-to-Join Journey:

• Engage with new joiners immediately after the offer is rolled out
• Conduct pre-joining calls and share company culture decks
• Keep them excited, informed, and engaged to ensure zero offer dropouts

Orientation & Induction:

• Host Day 1 sessions to introduce the company, team structure, and culture
• Walk through Creativefuel’s vision, mission, and values in an engaging way
• Introduce HR policies, Code of Conduct, KRAs, and performance expectations

Cultural Integration:

• Set up buddy programs, internal welcome notes, and Slack/WhatsApp intros
• Coordinate with teams for smooth handovers and warm welcomes
• Include new joiners in key internal rituals, meetings, or townhalls

KRA & Task Planning:

• Share a structured 3-month role-specific task plan
• Coordinate with team leads to align deliverables, training, and checkpoints

Feedback & Review Loop:

• Implement and manage structured 7-15-30-60-90 day check-ins
• Collect feedback from both new joiners and reporting managers
• Flag off any early red flags to HR leadership

System & Compliance Setup:

• Complete biometric/fingerprint registration
• Ensure onboarding completion on Jarvis, Keka, and internal trackers
• Maintain and audit documentation trail, ID proofs, and verification records
• Coordinate with vendors for background verification

Onboarding Gifts & Experience:

• Plan and deliver customised welcome kits and onboarding swag
• Ensure a delightful and memorable Day 1 experience

Probation & Post-Onboarding Support:

• Track progress through the 3-month probation period
• Ensure timely manager feedback and exit from the onboarding status

Automation & Process Improvement:

• Identify areas to automate and reduce manual load
• Continuously improve the onboarding SOP based on feedback

Reporting & Metrics:

• Track onboarding metrics such as:
• Offer-to-join ratio
• Time-to-productivity
• Onboarding NPS / feedback scores
• Documentation & compliance completion rate

Key Responsibility Areas (KRAs)

1. Prevent offer dropouts

   through proactive pre-joining engagement

2. Ensure clarity of role, KRA, and company values

   from Day 1

3. Deliver a seamless onboarding experience

   across all departments

4. Manage all systems, documentation, and HR platforms

   for onboarding

5. Create a culture-first experience

   using internal tools, gifting, and rituals

6. Own onboarding metrics, flag red flags, and support during probation

What We're Looking For

✔ 2–5 years of experience in HR onboarding or HR operations

✔ Strong understanding of Indian HR compliance and onboarding documentation

✔ Hands-on experience with HRMS tools like Keka, Zoho, etc.

✔ Excellent communication and interpersonal skills

✔ Creative mindset to design people-first onboarding journeys

✔ Highly organised with strong attention to detail

✔ Agency experience is a plus