HR BPO - Assistant Manager

Key

Bulk Hiring:

• Assist in sourcing and screening candidates specifically for BPO roles.
• Coordinate high-volume walk-in drives and hiring events.
• Manage scheduling, assessments, and follow-ups with candidates.

Onboarding Assistance:

• Support the onboarding process for new hires in bulk hiring contexts.
• Organize induction programs tailored for large batches of employees.
• Ensure onboarding documentation is completed efficiently.

Employee Relations & Grievance Handling:

• Be the first point of contact for basic employee queries related to BPO operations.
• Escalate unresolved issues to senior HR team members.
• Support initiatives to maintain a positive work environment for floor employees.

HR Operations:

• Update and maintain records of high-volume hires in the HRMS system.
• Assist in creating reports on hiring metrics and compliance audits.
• Support attendance and payroll processing for new hires.

Employee Engagement:

• Help organize floor engagement activities for BPO employees.
• Conduct feedback sessions to improve employee experience.
• Assist in implementing reward and recognition programs.

Policy Support:

• Assist in communicating and implementing HR policies for BPO employees.
• Provide initial-level training on workplace expectations and ethics.

Requirements

Experience

• 6 months to 1.5 years in HR with exposure to BPO bulk hiring and onboarding.

Skills

• Strong communication and organizational abilities.
• Knowledge of recruitment tools and high-volume hiring techniques.
• Basic proficiency in HRMS and MS Office.

Personality

• Proactive and approachable.
• Comfortable working in a fast-paced, high-volume environment.

What we offer:

• A unique opportunity to join a collaborative work environment in a hyper-growth context
• The chance to grow your professional and technical skills, with real room for career progression
• A modern office in a central location in Noida
• An employee-friendly compensation structure that includes tax-saving components, where the employee can save tax
• Employee Engagement, Festival & Birthday celebrations, team outings

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The TA team will share the timeline and details of the hiring process during the first call.

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