HR BPO - Assistant Manager

HR ASSISTANT MANAGER Company Name: Cyfuture Industry: IT Services and IT Consulting Company Website : www.cyfuture.com Location: Mumbai Experience : 2 years minimum • BPO Bulk Hiring: Oversee end-to-end bulk hiring processes for BPO roles. Develop sourcing strategies and manage candidate pipelines for large-scale hiring. Coordinate hiring drives, walk-ins, and virtual recruitment events. • Onboarding : Ensure smooth onboarding of new hires in high-volume contexts. Conduct induction sessions for large batches of employees. Monitor and address onboarding feedback for process improvement. • Employee Relations & Grievance Management: Act as the first point of contact for employee concerns in the BPO setup. Manage grievances promptly, ensuring alignment with company policies. Build rapport with employees to foster trust and a positive work environment. • HR Operations: Maintain accurate records for bulk hiring and onboarding activities in HRMS. Conduct compliance audits and generate hiring and attrition reports. Support payroll processes and address onboarding-related payroll queries. • Employee Engagement: Design and execute employee engagement initiatives for BPO employees. Drive floor-level recognition programs to improve morale and retention. Conduct regular feedback sessions to gauge employee satisfaction. • Policy Implementation: Develop and communicate HR policies specific to the BPO industry. Train new hires on workplace expectations and professional behavior. Requirements : • Experience : 2-3 years in HR with a focus on BPO bulk hiring, onboarding, and employee relations. • Skills : Expertise in high-volume hiring strategies and recruitment tools. Strong interpersonal and communication skills. Proficiency in HRMS, employee management tools, and MS Office. • Personality : High-energy, approachable, and able to manage a fast-paced work environment. Strong problem-solving and relationship-building skills. What we offer: A unique opportunity to join a collaborative work environment in a hyper-growth context The chance to grow your professional and technical skills, with real room for career progression A modern office in a central location in Noida An employee-friendly compensation structure that includes tax-saving components, where the employee can save tax Employee Engagement, Festival & Birthday celebrations, team outings APPLY: If you could see yourself in this role and are keen to be part of our organisation, we look forward to hearing from you. Please send your resume to surabhi.jaiprakash@cyfuture.com or connect at 9311661922 . The TA team will share the timeline and details of the hiring process during the first call. ******************