HR BPO - Assistant Manager

As an Assistant Manager in HR BPO at Cyfuture, you will be responsible for overseeing end-to-end bulk hiring processes for BPO roles, ensuring smooth onboarding of new hires, managing employee relations and grievances, handling HR operations, driving employee engagement initiatives, and implementing HR policies specific to the BPO industry. You will have the opportunity to work in a collaborative environment and contribute to the hyper-growth of the organization. - Oversee end-to-end bulk hiring processes for BPO roles, including developing sourcing strategies and managing candidate pipelines for large-scale hiring. - Ensure smooth onboarding of new hires in high-volume contexts, conduct induction sessions for large batches of employees, and monitor onboarding feedback for process improvement. - Act as the first point of contact for employee concerns in the BPO setup, manage grievances promptly, and build rapport with employees to foster a positive work environment. - Maintain accurate records for bulk hiring and onboarding activities in HRMS, conduct compliance audits, and generate hiring and attrition reports. - Design and execute employee engagement initiatives for BPO employees, drive recognition programs to improve morale and retention, and conduct regular feedback sessions to gauge employee satisfaction. - Develop and communicate HR policies specific to the BPO industry, and train new hires on workplace expectations and professional behavior. - 2-3 years of experience in HR with a focus on BPO bulk hiring, onboarding, and employee relations. - Expertise in high-volume hiring strategies and recruitment tools. - Strong interpersonal and communication skills. - Proficiency in HRMS, employee management tools, and MS Office. - High-energy, approachable, and able to manage a fast-paced work environment. - Strong problem-solving and relationship-building skills. If you see yourself excelling in this role and wish to be part of Cyfuture, please send your resume to surabhi.jaiprakash@cyfuture.com or connect at 9311661922. Our TA team will share the timeline and details of the hiring process with you during the first call.,